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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought this, clean the house is amazing and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using on tile floors. Light and smooth action makes the work less difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    TikTok made me buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Floors have never been cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, but follow instructions

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you follow the directions and take care of it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    tineco well done

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this product, the only thing i dont like about it, on one side when you go against the wall it leaves about 1 inch where it doesnt vacuum or mop but other then that i have nothing to complain about it, i use it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use every 2 or 3 days does the job great , battery last for you to clean the whole house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell has nothing on Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop is amazing. My only complaint is the sensor struggles recognizing how dirty the floor is when the floor has texture. Otherwise this would be 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S3 Mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this easy to use even talk to you to let you know to dump dirty water.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your review! We’re delighted to hear that you find our product easy to use and appreciate the voice prompts for convenience. Your satisfaction is our priority, and we’re here to support you with any further needs or questions you may have. If there are areas where we can improve, please don’t hesitate to let us know!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco my best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on greasy kitchen floor. Good for bathroom full of hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with her voice and now I’m less lonely

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We’re thrilled to hear that you’ve fallen in love with the voice of our product and that it has helped alleviate your feelings of loneliness.

      We’re glad to know that our product could bring you such joy and companionship. Your satisfaction is our top priority, and we’re delighted to hear that we could meet your expectations in this regard.

      Please rest assured that we will continue to work diligently to improve our product and provide an even better experience for you. If you have any suggestions or feedback, please don’t hesitate to reach out to us.

      Thank you again for choosing our product and for your kind words. We appreciate your support and look forward to serving you better in the future.

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful just annoying to clean after every use

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are enjoying the wonderful performance of our product.
      We understand your concern about the cleaning process after each use. Please be assured that we are continuously striving to improve our products, and your input is invaluable in this process. We are committed to enhancing the user experience and will certainly take your feedback into consideration as we work towards making our products even better.
      Thank you for choosing us and for your trust in our brand. We appreciate your support and are dedicated to providing you with the best possible service. If you have any further questions or concerns, please don't hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding!! Does a great job! Wish I had one earlier,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one if the best purchases I've ever made! Easy to use, sleek design and overall a great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ans easy to use. Iovr this thing. Makes cleaning do much faster

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, my floor has never been cleaner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The MusT HaVe!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The utensil that every human should have ay their home. Its incredible!!! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does all the work for you. Great for our new floors!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your kind words! We’re thrilled to hear that our product is making life easier for you and is well-suited for your new floors. We appreciate your choice and are committed to delivering the best experience. If you have any questions or need support, we’re always here to help.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beat thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a an amazing mop it does the job really well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Potential Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overprice but a potential game changer for me. I hope it holds up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great floor cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how well this floor cleaner works! It’s super easy to use, too!

    I would recommend this to a friend