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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,313 reviews
  • Rated 3 out of 5 stars

    Battery fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few years...most of the time it works great. But lately when the battery shows 79%, it dies and needs to be recharged.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Leaves floors clean. The only negative is the water tank, you have to constantly refill it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Alejandra, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you found the S3 easy to use and it left your floors clean! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Thank you for the feedback on the water tanks. I will share with our design team; they are always looking for ways to improve. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Alejandra and welcome to the Tineco family!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery powered mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has held up. Great purchase and timesaver

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont get the hype for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes but hate this thing for my home. Part is probabaly bc we have hand scraped hardwood and this machine doesnt clean all the boards due to the unevenness and extremely thin nap of the roller. I get the same results on our tile floorig as well. It does an "okish" job on the tilea but the grout isnt touched. It also smells horrible even woth me making sure to empty after each use. Its also frustrating to use for quick messea bc you have to fill each time bc its not supposed to sit with clean water inside either. We typically ran a stick vac before using this and it still seema like what small dibres are left just get pushed around by the roller insgead of vacuumed up as advertised as well. Im going to try to sell on marketplace for more than a $200 loss due to hating it so much. I bought in 2022 and used maybe 5 times and ended up going back to mop and bucket.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product cleans well and easy self cleaning have a little trouble connecting tanks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans and runs perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow talk about a value and quality purchase. Cleans so good got rid of the Swiffer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern mop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mop I wish it would actually be able to reach up to the base boards but it doesn’t so still have to go back and clean around where it didn’t get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, quiet, easy to manuver, easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Heading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum it cleans and washes plus it cleans and comes with a bottle solution

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Good concept, poor engineering

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, love to visual cues, HOWEVER- had it 3 weeks and it stopped working, some issue with the water tank and getting water to the roller . Tineco wanted me to send it to China for repair- NOT. Luckily I was able to exchange it for a Bissell with US support ( bought it due to a Labrador puppy in the home)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! As a mom this thing has been a lifesaver for me. Especially when my son decides to throw his milk or food on the ground. Its made clean up 10x easier and faster. Im even doing more messy activities because the clean up after is so much faster !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tinoco floor 1 smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use always ready to use when wanted and announces when it needs to clean roller

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product a lot. It cleans the floor really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco floor cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this floor cleaner. Easy to use. Cleans pet hair fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Favorite purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has made my life so much easier. Would buy again if anything ever happened to this one.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Rhi11, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the FloorOne S3 and it’s made your life easier! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Rhi11 and welcome to the Tineco family!

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year and still working great, it is definitely a learning curve trying to find the best way to clean it but I still use it very frequently and won't go back to the mop anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco floor one s3!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us lots of cleaning time! Having house dogs, this makes daily rasks easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best it cleans the floor and picks up from the floor. I totally recommend it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Ksandra, thank you for leaving us a review on the FloorOne S3! We could not agree more, the FloorOne S3 is the best, it not only washes but vacuums hard flooring at the same time for faster cleaning results! We are so glad you like it! Thanks again Ksandra and welcome to the Tineco family!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I wanted. Works great. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great floor cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and works great in my hardwood floors.

    I would recommend this to a friend