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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,316 reviews
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year and still working great, it is definitely a learning curve trying to find the best way to clean it but I still use it very frequently and won't go back to the mop anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I wanted. Works great. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great floor cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and works great in my hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, huge time saver. Does amazing job of vacuuming and mopping at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me so much time vacuuming and moping at the same time as I have a lot of tile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my vacuum! It’s very easy to use on a daily basis for cleaning up for pets and kids as well!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your hard floor cleaner!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every penny. I have two docs that she like CRAZY & this does the job EVERYTIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, it works well, love the docking station 10/10 recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your amazing review. We are thrilled to hear that you are enjoying our product and that it works well for you. Your 10/10 recommendation is incredibly rewarding and serves as a great encouragement for our team.

      We strive to deliver high-quality products that meet the needs of our customers, and your satisfaction is our top priority. We truly appreciate your trust in our brand and your choice to recommend our product to others.

      If you have any more feedback or need assistance, please don't hesitate to reach out to us. Our team is here to ensure your continued satisfaction and support.

      Thank you once again for your kind words. We look forward to serving you with more products that cater to your needs perfectly.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for cleaning vinyl floor. I would recommend it but I have to write 50 characters

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great Cleaner. It is the best wet dry vacuum cleaner that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% would recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made cleaning our floors (3 big dogs and 2 cars a breeze).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Working great so far. Cost is worthy.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re thrilled to hear that you’re enjoying our product and finding it to be great value for money. Your satisfaction is our top priority, and we’re committed to providing high-quality products that meet your needs. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on your valuable feedback.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant wet dry vacuum. Easy to use and even easier to clean. Well worth the money. Love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Ljackley, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac as much as we do!! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Ljackley and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    Easy cleanup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient making it way easier to clean! Love that it’s also cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works amazing.used to think my floors were clean till I switched to this product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Nieesh, thank you for leaving us a review on the FloorOne S3! I’m so glad the S3 worked amazingly for you and that your floors are cleaner than ever before! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nieesh and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Floorone S3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuuming mop I’ve ever used. No mess to clean up afterwards and the self clean is amazing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hartmann55, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and it’s one of the best wet dry vacuums you have ever used! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Hartmann55 and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say the best floor cleaner I’ve used to clean my LVP floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vac/mop for hard floors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine for a quick deep cleaning of hard floors. Just had luxury vinyl plank flooring installed in my house. The flooring company suggested this machine. With all the traffic from the contractor the floors were filthy when they left. One cleaning with this product removed all dirt and grime. Spotless. I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Machine will CONTROL You. SHUT DOWN, NO-OVERRIDE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine constantly commands you to either empty the dirty water tank, fill up the clean water tank, clean the debris. This is already annoying enough, but what is truly unforgivable is that when the machines barks at you like that, 1) it doesn't mean what is says is true. "Clean the debris, " for instance, when I cleaned the debris 2 seconds ago, 2) it WILL NOT let me override it, but the machine actually shuts down of its own accord. It is like the machine is the master, and I the slave. I could deal with the constant, annoying barking, if I can at least override and control. But oh no, no, the machine will try to CONTROL you and will NOT obey what you want the machine to do. SOOOO aggravating. When it works, it works great.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a DWT False Alarm issue with your vacuum. Tineco offers two tears warranty for every valued customer so you are encouraged to contact us customer service team for detailed troubleshooting and warranty process. We will definitely help you fix the issue.Thank you for your review.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Self cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop combo. Best thing about it is the self clean option.

    No, I would not recommend this to a friend