Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Get Clean Floors, Works Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased after my wife’s friend posted a video of her new Tineco…My wife absolutely loves it. We have wood textured tile in our home, and it cleans the floor wonderfully. The feature which detects small amounts of dirt which assists you getting floors cleaner really seems effective for us. Very good product and it is highly recommended.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great mop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good battery life. Makes it much easier to mop
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
BEST WET DRY VACUUM!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!
- Pros mentioned:Mop
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hardwood floor cleaner ever. Vacuum and mop all with one machine.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Mop
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Best Vacuum/Mop I’ve ever used. Definitely recommend
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing machine!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I’ve used. Picks up wet and dry messes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It works amazing. Helps a lot if you have dogs that shed a lot.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mopping and vacuuming at the SAME time?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a lifesaver! Didn’t know how much I needed it until I had it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Teneco s5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, we love using it. Specially we got kids in the house..
I would recommend this to a friendRated 5 out of 5 stars
Great all around device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having dogs and 3 kids, my floors always need cleaned. We were going through swiffer pads like crazy. I bought this and have loved it. I love not having to vacuum first then mop. I just get this out and do it all in one shot.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Wanted to love this....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money, go with a different cleaner. I had this unit for less than a year before it broke, and it's not worth the hassle to send in for repairs. Worked great while it lasted, but ultimately it isn't worth the hefty price tag for a machine that doesn't even last a year.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are pleased to hear that the unit worked great while it lasted, but we sincerely apologize for the inconvenience and disappointment caused by its short lifespan. Your feedback is crucial, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that your unit broke within a year of purchase, and the repair process was not convenient, making it feel like it wasn't worth the investment.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we understand that this may not address the durability issue you experienced.
We’d love to assist you further and explore potential solutions for your situation. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to provide the support you need.
Thank you for your understanding and patience. We hope to have the opportunity to resolve your concerns and enhance your experience with our products in the future.
Best regards,
Tineco Customer Service Team
- Cons mentioned:Charging
Rated 4 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tineco. But I’m having a charging issue. Over all love it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Makes life easier!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, cleans efficiently and easy to clean.
I would recommend this to a friend Rated 4 out of 5 stars
Convenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first wet-dry vacuum I’ve owned and I’m very happy with its capabilities. I do wish it was a bit more flexible for right spots and it also tends to prompt for cleaning the dirty water tank a bit too fast. However, it’s still a solid tool to have and far surpasses traditional mopping speeds.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best I have found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans extremely well… I bought two other since and given to my family
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Has been a good time saver. Good results.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best wet dry vac on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing for our tile floors! Cleans up very easily any mess and it can do the trick.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Awesome, thank you for leaving us a review on the FloorOne S3! We agree, the S3 is the best smart wet dry vac on the market! In fact, Tineco was honored to receive the prestigious Red Dot Design Award for product Design on the Floor One S3 in 2020! You are right, the S3 is easy to use and as you experienced, the S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Awesome and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm on hardwood and carpets 100% would recommend
I would recommend this to a friend Rated 4 out of 5 stars
Good option p
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well but the battery life is awful and you have the refill the water tank constantly. Also have only had for a year and it broke… good thing it has a warranty
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco floor cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! Vacuums and wash floor at the same time with such ease!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend