Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Perfect for Hard floors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but so worth it! If you have any type of hardwood floors... perfect gift!
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great my wife has been loving cleaning the house with it.
I would recommend this to a friend - Cons mentioned:Water tank size
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the water tank was bigger, but over all I’m happy with my purchase
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! My floors have never looked better!
I would recommend this to a friend Good for quick cleans not so much for soiled floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for quick cleans but it’s not the best for moderate to heavy soils. I have a very light gray tile and I can see every spot that it misses. I have to get the old fashioned mop or get on my hands and knees to get the harder to clean spots..,which is often since I have 2 kids and 2 dogs.
I would recommend this to a friendWrong information
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has no attachment comes with in video and instead of vecume they should call this mop if you want mop this one maybe but for vacuum go something else .
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We’re truly sorry to hear that your experience with the Tineco vacuum didn’t meet your expectations, especially regarding the included accessories. We understand your frustration, and we appreciate you sharing your feedback with us.
Based on your description, the main concerns you’ve raised are that the vacuum did not come with the attachments shown in the video, and you feel it functions more like a mop than a vacuum, suggesting it may not be the right choice for vacuuming needs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our vacuum comes with a 2-year warranty, and we are committed to helping you resolve this issue. We will actively work to find a solution for you.
We take your feedback very seriously and will use it to continuously improve our products and services. Thank you for your understanding.
- Pros mentioned:Ease of use
BEST WET DRY VACUUM!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.
I would recommend this to a friendBrand response from Tineco Support
Posted .Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy overall. It works well in a pet friendly home and gets the job done. I would recommend to anyone who needs a quick solution to mopping or mops frequently. It does not touch or clean baseboards*
I would recommend this to a friend- Pros mentioned:Ease of use
Time saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum takes what used to be three steps down to one.
I would recommend this to a friend Get Clean Floors, Works Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased after my wife’s friend posted a video of her new Tineco…My wife absolutely loves it. We have wood textured tile in our home, and it cleans the floor wonderfully. The feature which detects small amounts of dirt which assists you getting floors cleaner really seems effective for us. Very good product and it is highly recommended.
I would recommend this to a friend- Pros mentioned:Mop
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hardwood floor cleaner ever. Vacuum and mop all with one machine.
I would recommend this to a friend - Pros mentioned:Battery life
Great mop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good battery life. Makes it much easier to mop
I would recommend this to a friend - Pros mentioned:Mop
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Best Vacuum/Mop I’ve ever used. Definitely recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Just hope you get one that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its actually a good machine... when you get one that works. Bought one had to exchange it because it was doa. The one that we exchanged it for was also doa. Decided to go through tineco to get a third one because our local best buy was out after the two i had tried and my wife really wanted it. Let me warn you tineco is absolutely a frustrating company to deal with for something like this after a few calls several hours on the phone 2 almost 3 weeks and a million of unnecessary apologies in broken English we finally got one that works, and it's good
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi EricK,
Thank you for sharing your experience with the Tineco Floor One S3 Extreme. We're glad to hear that you found it to be a good machine when it works. However, we apologize for the initial inconvenience you faced with receiving two units that were dead on arrival.
We understand your frustration, and we're sorry for any inconvenience caused during the replacement process. Your feedback is valuable to us, and we're continuously working to improve our customer service and product quality.
If you ever encounter any issues or have further questions in the future, please don't hesitate to reach out to us at service@tinecousa.com. We're here to assist you promptly and ensure you have a positive experience with our products.
Best regards,
Tineco Support
- Cons mentioned:Price
Do not recommend..
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this purchase as I had read a lot of great reviews. My tineco broke down after a few MONTHS!! I contacted the manufacturer and was able to send it in for repair and it was fixed but, even after the repair I don't feel the motor was strong enough to clean or simply absorb excess water it was using to clean. I was hoping they would replace for a new item especially after a few months and for the price I paid. I also do not use it daily so, I felt like for the amount of usage it was too soon for it to die out. I would not recommend to a friend & will not purchase a new version.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We're truly sorry to hear about your disappointment with our S3 Extreme Cordless Floor Washer. We understand how frustrating it can be when a product doesn't meet expectations, especially after reading positive reviews. Your feedback is important to us, and we apologize for any inconvenience caused. Please know that we're here to assist you. For further assistance or inquiries, please don't hesitate to contact our customer service team. You can reach us at support@tineco.com or by phone Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. We appreciate you sharing your experience and thank you for being a valued Tineco customer
- Pros mentioned:Cleaning performance
Amazing machine!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I’ve used. Picks up wet and dry messes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It works amazing. Helps a lot if you have dogs that shed a lot.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mopping and vacuuming at the SAME time?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a lifesaver! Didn’t know how much I needed it until I had it.
I would recommend this to a friend - Cons mentioned:Charging
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tineco. But I’m having a charging issue. Over all love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best I have found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans extremely well… I bought two other since and given to my family
I would recommend this to a friend