Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Floorone S3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuuming mop I’ve ever used. No mess to clean up afterwards and the self clean is amazing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hartmann55, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and it’s one of the best wet dry vacuums you have ever used! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Hartmann55 and welcome to the Tineco family!

  • Rated 4 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with her voice and now I’m less lonely

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We’re thrilled to hear that you’ve fallen in love with the voice of our product and that it has helped alleviate your feelings of loneliness.

      We’re glad to know that our product could bring you such joy and companionship. Your satisfaction is our top priority, and we’re delighted to hear that we could meet your expectations in this regard.

      Please rest assured that we will continue to work diligently to improve our product and provide an even better experience for you. If you have any suggestions or feedback, please don’t hesitate to reach out to us.

      Thank you again for choosing our product and for your kind words. We appreciate your support and look forward to serving you better in the future.

  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful just annoying to clean after every use

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are enjoying the wonderful performance of our product.
      We understand your concern about the cleaning process after each use. Please be assured that we are continuously striving to improve our products, and your input is invaluable in this process. We are committed to enhancing the user experience and will certainly take your feedback into consideration as we work towards making our products even better.
      Thank you for choosing us and for your trust in our brand. We appreciate your support and are dedicated to providing you with the best possible service. If you have any further questions or concerns, please don't hesitate to reach out to us.

  • Rated 5 out of 5 stars

    Easy cleanup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient making it way easier to clean! Love that it’s also cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say the best floor cleaner I’ve used to clean my LVP floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does all the work for you. Great for our new floors!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your kind words! We’re thrilled to hear that our product is making life easier for you and is well-suited for your new floors. We appreciate your choice and are committed to delivering the best experience. If you have any questions or need support, we’re always here to help.

  • Rated 5 out of 5 stars

    Best vac/mop for hard floors!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine for a quick deep cleaning of hard floors. Just had luxury vinyl plank flooring installed in my house. The flooring company suggested this machine. With all the traffic from the contractor the floors were filthy when they left. One cleaning with this product removed all dirt and grime. Spotless. I would highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year and still working great, it is definitely a learning curve trying to find the best way to clean it but I still use it very frequently and won't go back to the mop anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Self cleans

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop combo. Best thing about it is the self clean option.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Hard floors

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but so worth it! If you have any type of hardwood floors... perfect gift!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Machine will CONTROL You. SHUT DOWN, NO-OVERRIDE

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine constantly commands you to either empty the dirty water tank, fill up the clean water tank, clean the debris. This is already annoying enough, but what is truly unforgivable is that when the machines barks at you like that, 1) it doesn't mean what is says is true. "Clean the debris, " for instance, when I cleaned the debris 2 seconds ago, 2) it WILL NOT let me override it, but the machine actually shuts down of its own accord. It is like the machine is the master, and I the slave. I could deal with the constant, annoying barking, if I can at least override and control. But oh no, no, the machine will try to CONTROL you and will NOT obey what you want the machine to do. SOOOO aggravating. When it works, it works great.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a DWT False Alarm issue with your vacuum. Tineco offers two tears warranty for every valued customer so you are encouraged to contact us customer service team for detailed troubleshooting and warranty process. We will definitely help you fix the issue.Thank you for your review.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great my wife has been loving cleaning the house with it.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the water tank was bigger, but over all I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST WET DRY VACUUM!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!

  • Rated 4 out of 5 stars

    Good for quick cleans not so much for soiled floor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for quick cleans but it’s not the best for moderate to heavy soils. I have a very light gray tile and I can see every spot that it misses. I have to get the old fashioned mop or get on my hands and knees to get the harder to clean spots..,which is often since I have 2 kids and 2 dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! My floors have never looked better!

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hardwood floor cleaner ever. Vacuum and mop all with one machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Clean Floors, Works Great!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased after my wife’s friend posted a video of her new Tineco…My wife absolutely loves it. We have wood textured tile in our home, and it cleans the floor wonderfully. The feature which detects small amounts of dirt which assists you getting floors cleaner really seems effective for us. Very good product and it is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum takes what used to be three steps down to one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good battery life. Makes it much easier to mop

    I would recommend this to a friend