Customer Ratings & Reviews

Zeidan, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3 as much as we do! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Zeidan and welcome to the Tineco family!

We're truly sorry to hear about your disappointment with our S3 Extreme Cordless Floor Washer. We understand how frustrating it can be when a product doesn't meet expectations, especially after reading positive reviews. Your feedback is important to us, and we apologize for any inconvenience caused. Please know that we're here to assist you. For further assistance or inquiries, please don't hesitate to contact our customer service team. You can reach us at support@tineco.com or by phone Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. We appreciate you sharing your experience and thank you for being a valued Tineco customer

Thank you for your fantastic review! We’re thrilled to hear that you’re super happy with our product and highly recommend it. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

Snafu, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Snafu and welcome to the Tineco family!

Thank you for your review! We’re delighted to hear that you find our product easy to use and appreciate the voice prompts for convenience. Your satisfaction is our priority, and we’re here to support you with any further needs or questions you may have. If there are areas where we can improve, please don’t hesitate to let us know!

Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are grateful for your choice to trust our brand.
We also appreciate your suggestions for improvement. We are constantly striving to enhance our products and services, and your insights are invaluable to us. Please rest assured that we will be working diligently to address the areas you mentioned and to deliver an even better vacuuming experience.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for your support, and we look forward to continuing to serve you with high-quality products and exceptional service.