Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well beat part is the self cleaning future
I would recommend this to a friendBrand response from Tineco Support
Posted .Dan08, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new floor cleaner and are loving the self-cleaning feature! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Dan08 and welcome to the Tineco family!
Comfortably friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely very comfortable and extremely versatile, thank you very much for its great design and manufacturing
I would recommend this to a friendMy vacuum cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products works great for niw wil see after six months of using it
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only regret i have is WHY DIDNT I BOUGHT this SOONER!! It works like magic and even though i have little toddlers who throw anything and everything everywhere, my floor is well maintained. 10/10!!!
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum mop. Love its cleaning capabilities. You do have to clean it after each use. But its very nice.
I would recommend this to a friendTotal Member Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. My SO has been wanting one of these. Works great.
I would recommend this to a friend- Pros mentioned:Ease of use
High recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier than having to vacuum and then mop.
I would recommend this to a friendBrand response from Tineco Support
Posted .Horrible thank you for leaving us a review on the FloorOne S3! We’re thrilled that you would highly recommend the S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Horrible and welcome to the Tineco family!
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase for me and my home. Must have item.Thank you!
I would recommend this to a friend- Cons mentioned:Suction
Not as go9d as others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt suck up dog hair so it constantly gets stuck in the brush roller . Constaltly leaks water on the floor. Suction mode still makes the floor wet when its not meant to. Self cleaning mode is okay
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us. We are glad to hear that you find the self-cleaning mode satisfactory. However, we sincerely apologize for the issues you've encountered with our product. Your feedback is essential, and we are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum struggles with picking up dog hair, leading to it getting stuck in the brush roller, and you've experienced water leakage on the floor even in suction mode when it shouldn't be wet.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regularly checking and cleaning the brush roller can help prevent hair from getting stuck.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and explore possible solutions.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right and enhance your experience with our brand.
Best regards,
Tineco Customer Service Team
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!!!! Bought previous models and this one’s the best yet!!!! Works great on tile and hardwood.
I would recommend this to a friendSmart vacuum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love more chalenge and I like to learn about new things. This vacuum is very smart and no easy to use if you don’t know about technologie.
I would recommend this to a friend- Cons mentioned:Water tank size
Cleans great when it actually works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for the short time it worked. Now it will not finish the kitchen in one attempt even if I sweep and mop first. It continually says to clean dirty water tank or debris channel, even when the tank is empty and the channel is clean. I have scrubbed it completely and it still doed the same thing. Unfortunately im stuck with it because bestbuy says its not returnable even though it only worked for about 2 weeks.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear SteveH,
We apologize for the inconvenience with your Tineco Floor One S3 Extreme 3-in-1 Smart Floor Washer. To address the dirty water tank and debris channel prompts, please follow these steps:
1. Reset the floor washer by turning it off, unplugging it, waiting a few minutes, and then turning it back on.
2. Check for firmware updates on our website or by contacting our support team.
3. Clean the sensors carefully to ensure accurate performance.
If the issue persists, contact our dedicated support team at Service@tinecousa.com or call 1-855-292-8864 (Mon-Fri, 8 a.m. – 8 p.m. CST). We are committed to providing the best possible assistance and finding a resolution to the problem.
Thank you for choosing Tineco, and we hope to resolve this matter to your satisfaction.
Best Regards,
Tineco Support
if you can, do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this so much. well worth the money. definitely worth the bigger tank.
I would recommend this to a friendGreat buy on sale!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas. She wanted the ifloor 3 but after doing some research and reading reviews I went with this one. She loves it. Works perfect for our Vinyl and Ceramic flooring.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! I dragged my heels over purchasing a washer until this went on a great one-day sale for $329 just before the holiday. I ended up using just a capful of my Cortec cleaner in the tank vs. their cleaner as my Coretec floor requires certain cleaning chemicals. The machine sucked up everything and left my floor spotless. Best thing is that it self-cleans when you are done. It's tougher to get on my hands and knees as I age - and this little machine really helps.
I would recommend this to a friend Great Suction! Mopping is subpar.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the suction is great. It mops well although it's not the best at scrubbing the floor clean.
I would recommend this to a friendBest purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase!!! Everyone should get it. This is a game changer when it comes to home cleaning
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as it should. No complaints! Highly recommend to anyone.
I would recommend this to a friendGreat Product !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time operation revealed a lot of dust we were living with. No more dust after operating this at home. Great product.
I would recommend this to a friendGood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item works great really like it. It is very good
I would recommend this to a friend