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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,365 reviews
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop is such a time saver. Only downside is you have to recharge like every 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teneco s5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, we love using it. Specially we got kids in the house..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier than having to vacuum and then mop.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Horrible thank you for leaving us a review on the FloorOne S3! We’re thrilled that you would highly recommend the S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Horrible and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much I bought 2. My sister moved and had to get her one as well

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Fell out of love with this VERY quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was pretty excited to receive this item. It seemed amazing, cleaning and vacuuming in one step! Also, the fact that it can go anywhere, and does not need to be plugged in. However, after one month of use, the reality is that it is a pain in the neck (or other body part as you might prefer!). The dirty water tank must be emptied quite often, and where exactly do you empty dirty water with bits of stuff in it that have been vacuumed up? Not in the sink with garbage disposal because the little bits will gum up/break the disposal. Not down the regular sink because, again, little bits of stuff might clog the plumbing. So, that leaves the toilet...gross...plus, little tiny Lego bits, dog fur, etc, might clog the toilet as well. Also, when cleaning the dirty water tank, bits of fur, hair, etc, must be wiped off with a cloth or paper towel and disposed of. Also, a particularly sticky bit of something on my floor would not clean up with this mop. I had to get out my trusty little steam mop which quickly cleaned up the sticky mess, no muss, no fuss. So, unfortunately, I cannot recommend the Tineco 3 in 1 mop. I think my little steam mop works much better, along with a regular vacuum cleaner for all the little bits, fur, hair, etc, that need to just be thrown away. Maybe if it just cleaned, but did not vacuum, it would be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco mop and vacuum.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Tineco! It has the best suction along with floor cleaning capabilities. We have stained concrete floors and it works amazingly on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only regret i have is WHY DIDNT I BOUGHT this SOONER!! It works like magic and even though i have little toddlers who throw anything and everything everywhere, my floor is well maintained. 10/10!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong information

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has no attachment comes with in video and instead of vecume they should call this mop if you want mop this one maybe but for vacuum go something else .

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re truly sorry to hear that your experience with the Tineco vacuum didn’t meet your expectations, especially regarding the included accessories. We understand your frustration, and we appreciate you sharing your feedback with us.

      Based on your description, the main concerns you’ve raised are that the vacuum did not come with the attachments shown in the video, and you feel it functions more like a mop than a vacuum, suggesting it may not be the right choice for vacuuming needs.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our vacuum comes with a 2-year warranty, and we are committed to helping you resolve this issue. We will actively work to find a solution for you.

      We take your feedback very seriously and will use it to continuously improve our products and services. Thank you for your understanding.

  • Rated 5 out of 5 stars

    Best gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever my wife really loved it. We should have bought it a lot time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum makes cleaning the floors mich more faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanta cómo simplifica mis labores del hogar recomendado

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortably friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely very comfortable and extremely versatile, thank you very much for its great design and manufacturing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like magic but it would be better if the charging time is shorter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACUUM/MOP EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how i was able to vacuum my labradors hair and mop at the same time. cleaning solution smells amazing as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you could use other cleaning solutions in machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I would definitely recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent Vacuum far exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best cleaning product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good but battery dies out faster and also need to include extra pad for cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Great product not easy to maintain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well, it just requires a lot to clean and keep clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and gets the job done but you have to refill it multiple times. Better for small surface coverage.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product. We are delighted to hear that you find it effective and that it successfully meets your needs for small surface coverage.

      We appreciate your kind words about the product’s performance and understand your concern regarding the need for frequent refills. Please be assured that we are continuously striving to enhance our products based on customer feedback. Your input is invaluable to us, and we will certainly take it into consideration as we work towards improving the product for better convenience and efficiency.

      Thank you once again for choosing our product. We are committed to providing you with the best possible experience, and we hope to exceed your expectations in the future.