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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,316 reviews
  • Rated 5 out of 5 stars

    Wet vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product it clearly is the best way to get a floor cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mop, streak free. Best mop purchase we have made by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mop replacement. Love this thing. This does 2500 sq ft with ease. Buying my parents one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works as promised would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant favorite purchase in a long time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Beyond expectations. Love the included charging base and extra replaceables for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles a full house of kids and dogs as expected great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, one thing that you might need to consider is the battery that's last for about 25 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pretty awesome yo! Great with pets, just make sure to clean it after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have animals or small children, this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our hardwood floors! Love this vacuum

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gave out after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of using this it just started randomly telling me to clean it. Even when it was completely clean. Then a few days later it started making loud motor sounds. There is no way possible it was because of something I did. I take amazing care of this vacuum & make sure its always perfect when I am finished with it.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco vacuum after three months of use. We appreciate your dedication to maintaining your vacuum and want to ensure that you continue to enjoy the benefits of our product.

      Based on your description, it seems that you are experiencing two main concerns: the vacuum randomly prompting you to clean it even when it is already clean, and the onset of loud motor sounds a few days later. We understand how frustrating this must be, especially given the care you’ve taken with the product.

      Our customer service team would be happy to assist you further. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      We value your investment in our brand and are committed to providing you with a solution that meets your expectations. Our team is dedicated to addressing your concerns and ensuring that you have a positive experience with our products.

      Once again, we apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue. We hope to have the opportunity to restore your confidence in Tineco and demonstrate our commitment to quality and customer satisfaction.

  • Rated 3 out of 5 stars

    I do like it but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I like this, but…..the brush randomly starts spinning while it’s in its charging dock. It’s not even turned on and it’s totally random. This happened also after I was using it and I turned the power off and the brush kept spinning and wouldn’t stop. I have no idea what’s going on with it. I dint know if it’s defective or what. I’d give it more stars if it weren’t for this problem, cuz it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best acquisition of recent times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry I haven't bought it since it was released; the time gained from its use justifies its price and increases its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, very satisfying! It makes the floor shine and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and design! I have no regrets using this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale - great value - wife wanted one of these forever - 2 tools in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! I highly recommend the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great Vacuum, S3 small tank was fixed in this model. Worked great on my tile and wood floor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. It only lasted me 6 months and is already falling apart. This was my second time purchasing a tone o floor washer because I wanted to it to work as expected.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re truly sorry to hear that your recent experience with the Tineco Floor Washer hasn’t met your expectations, especially since you chose to purchase it again hoping for a better outcome. We understand your disappointment, and we appreciate you sharing your feedback with us.

      Based on your description, the main concerns you’ve raised are that the product feels cheaply made and that it stopped working properly after only 6 months, even though this was your second purchase of the same model.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We offer a 2-year warranty on this machine, and we are committed to helping you resolve this issue. We will actively work to find a solution for you.

      We take your feedback very seriously and will use it to continuously improve our products and services. Thank you for your understanding.

  • Rated 5 out of 5 stars

    Good vaccum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Good quality product Would reccomend

    I would recommend this to a friend