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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Floor One S5 Extreme, particularly its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some users find the water tank size insufficient and consider the product a little pricey, while a few have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,365 reviews
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really awesome. It does a great job cleaning the floor and has easy setup/ overall use. Cleaning the dirty water tank is probably the most cumbersome thing, especially having to do it twice, but the self-cleaning feature comes in very handy. Bad real life has been no problem and I am able to clean my entire first floor on a single charge. So far, no major complaints. I especially like the voice prompts as a visually impaired user.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth the Money,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my 3rd Tineco. The only reason I purchase this one is because my previous one was a challenge to buy new mop head parts. According to support it was dc’d. So this one works great, the vacuum is awesome and its cleans well. My ONLY complaint when compared to my previous Schmop(sweep/mop) :) is that after the self-Clean it does not dry it. The fast Dry was awesome with that option.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear KrystleJ,

      We are thrilled to hear that this is your third Tineco and that you find the vacuum awesome with great cleaning performance! However, we sincerely apologize that the new machine does not dry the mop head after the self-clean cycle like your previous model did. We understand how much you appreciated that fast dry feature, and we want to assure you that we take your feedback seriously and will use it to continuously improve our products and services.

      Please feel free to continue to contact us with any issues regarding your machine. We provide a two-year warranty for our products, and we will definitely work actively to resolve this for you.

      Sincerely,
      Tineco Customer Service Team

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great unit, cleans surprisingly well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly as advertised, a mop and light vacuum. And, it works really well. You have to have the right expectations, it is not a vacuum for your rug and it is not a heavy-duty vacuum. It does a light mopping and vacuums up the water on hardwood and tile, and it cleans surprisingly well. Couple that with the self-cleaning and smart charging, and its a great unit. It would be nice if the water tanks were larger, but they are more than workable and keep the unit weight down, so that's a minor drawback at best. I bought one for my son (new parent) and they love it. I give it a 9 out of 10!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your enthusiastic feedback! We are absolutely delighted to hear that our product has met your expectations as a mop and light vacuum.

      We designed this unit with convenience in mind, and we’re thrilled that you’ve found the self-cleaning feature and smart charging to be beneficial.

      We value your feedback regarding the water tank size, and we will take this into consideration as we continue to improve our products. Your suggestion highlights an important aspect of user experience that we aim to enhance.

      Thank you once again for your kind words. If you have any further feedback or suggestions, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Almost enough battery for our 2,900 sqft home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum works as advertised and is cheaper than most of the competition. For our house, which is laminate throughout, we have no carpet, this vacuum/mop combo saves us a lot of time having to vacuum and mop separately. The self cleaning feature works great and I appreciate that it comes with additional brushes and parts to swap out. Some may say the battery life isn't great, but for our 2,900 square foot home it can almost get the whole house done on a single charge. It's sufficient enough for me. So far we have no complaints about this handy vacuum/mop combo!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our product!
      We are particularly pleased that you find the self-cleaning feature and the additional brushes and parts useful. Your satisfaction is our top priority, and it's great to know that these features are enhancing your cleaning experience.
      Regarding the battery life, we understand that it is a point of consideration for some users. We are continuously working on improvements to our products.
      Thank you for choosing our product and for your support. We are committed to delivering high-quality solutions that make your life easier. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best investment for my floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this cleaner. Having kids and a dog this is a game changer. I do wish it held a charge a little longer but as long as I regularly use it to keep the floors clean I can clean 1000 square feet on max mode without it dying. Easy to use from first charge, cleaner goes a long way and is easily found online and in some local stores.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our cleaner. We are thrilled to hear that you absolutely love it and that it has been a game changer for you, especially with kids and a dog in the house. We appreciate you highlighting the ease of use, the long-lasting cleaning capability, and the wide availability of our product both online and in local stores.

      We also noted your comment about the battery life and want to assure you that we are continuously striving to improve our products. Your feedback is invaluable in helping us do so. We will work diligently on enhancing the battery performance to ensure it meets your expectations for even longer cleaning sessions.

      Thank you once again for choosing our product and for your valuable insights. We are committed to delivering excellence and will endeavor to make your cleaning experience even more satisfying in the future.

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Beats the old way of mopping but it’s not perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely beats traditional mopping. There’s a ton I can say about pros and cons but I will make this as short as I can. Pros are it’s definitely cleans the floors well specially if you’re cleaning them weekly. It gets up dust and dirt and leave the floor looking clean. You can feel if you walk barefoot. Haven’t tried going over the floors with a clean white cloth to see how clean they are after, but they are cleaning than if i skipped mopping all together. Really tough stains take a few passes to get up but they do eventually come up. Battery runs long enough for about two to three tanks of solution using a mix of auto and max mode. Cons are this is not for someone who isn’t willing to put up with fussy gadgets. I’ll explain. Firstly, depending on how much dry debris is on the floor ( pet or human hair) before using this machine. You may be asked to run a self cleaning cycle at some point before you are finished with the tank. I have a dog and found if I don’t vacuum up at least big clumps of hair, before using the mop then the self clean light come on. The unit senses when there is large debris built up inside and suggest as self clean. I think you can probably ignore it until you’re actually done but I think it’s an important note. Second, after the self clean cycle is complete, you must still take off the roller and water tanks to rinse them. So, even thought self clean runs and cleans the internal parts the the roller tanks, and roller cover still requires some attention after. Overall, I decided to keep this because I think there isn’t anything better, yet. It does a good enough job and quickly where it can replace my traditional mob and bucket.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Best investment yet! Saved So Much Time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 months of use.. I can't believe I didn't buy this sooner. If you understood the amount of time I saved by having this vacuum we would be having the time of our lives. Battery life- I'm able to vacuum 3x on a 2 story 3 bed house on normal mode and 1-2x on MAX mode. The charging station works quiet fast. I'd turn off the voice feature, it was cool at first but it got a bit annoying (JUST ME though you do you). I'd say 2 hours maybe 3 on normal mode. Water Tanks: There's two tanks the top and the bottom. The upper water tank is where the cleaning solution mixed with the water is. The bottom water tank is water the dirty stuff is thrown into. If you are using the MAX mode (full power) then both tanks will drain/get full pretty fast and you'd have to replace to use again. I use max mode a lot and I don't mind changing the tanks often because it's very easy to pop them out and back in. Cleaning ability- AMAZING. I have a dog that's in full shed mode right now and it's helped a TON. It cleans up those sticky dog tracks around the house as well. It picks up everything! The handling is great on the vacuum, it feels smooth with the turns. The base/charging station is where you can perform the self-clean of the vacuum. It does a great job clearing out the insides of the vacuum (mostly hair and fur) but it doesn't block it out. Cleaning solution; I use the Tineco solution it comes with to stay within the warranty and ended up ordering more. WAIT for the deals on the tineco website... or just buy them independently. I like the smell (fresh) and the amount you use is literally the size of the cap of the bottle. More importantly: After every clean, you must take out the roller and clean/dry it out. Empty the dirty water tank (the bottom one) after every clean. TRUST ME. I forgot to empty it once and the next time I turned it on it smelled bad. Overall, it's my greatest investment that has saved me so much time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Could Save a Little More Time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is more efficient than using a mop and bucket. Although, the cleaning the vacuum afterwards isn't horrible, it could be better. We have hardwood floors throughout our home. The S3 extreme can clean our entire house on one charge with time to spare, BUT we have to empty the water and refill the water tanks about 3 or 4 times to get everything done. If I had to purchase again or maybe in the future, I will invest in a model with a larger water tank. Emptying the tank is not fun. Having to remove hair and seeing debris other than dirty water is a bit off putting and unpleasant. Having to do it once after a cleaning isn't bad. However, having smaller water tanks takes away from some of the convenience, as we have to empty and refill numerous times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Easy floor clean.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, lightweight, and is smar thing to maintain your apartment every day whit a floor fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Mrs. C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Game changer. Vacuums and cleans my floors all at once. Not only saves time, the charge lasts well beyond what is needed. Self cleaning is a plus!!! Bought one for my son. A MUST BUY!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic feedback. We are delighted to hear that you find the product to be a game changer that vacuums and cleans simultaneously, while offering excellent battery life and a convenient self-cleaning feature. We are committed to continuous improvement to provide an even better experience. Thank you for choosing us and recommending it to your family, and please feel free to contact us anytime if you have any questions or need further assistance.

  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Worth every single dime!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. I try to use it daily in the kitchen to keep up with my daily cleanings and just to kind of “shut the kitchen down” in the evening. Every time Ive emptied ive noticed that the water has gotten less and less dirty. Thats a testament to the job the mop is doing with its daily cleanings. Also, they send plenty of extra components. Theres no reason you cant clean and let the woorking parts air out and dry. You have to also do your part in this investment. Clean all the things, empty the water and let everything air dry. I think we all know what happens when you allow water to sit for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure what to expect specially I’m not familiar with that brand, now I love it . So easy to put together, dies a very good job cleaning various types of floor , charges fast and love self cleaning feature. Looks super nice too . Wish it had a bigger water tank though but still love it . The reason for four stars is that my other smart cordless mop does better with stains .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum Mop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a birthday present for the wife, but I see myself using it more than her hahahah. It does the trick with vacuuming and mopping at the same time, not great but ok. I see myself having to pass over simple stains on the floor over and over again, or hold the vacuum over it while the brushes spin to take away simple stains that I could of wiped with my wet paper towel once. Self cleaning cycle is nice and keeps the mop roller clean. Don’t get much hair tangled up in the vacuum at all. Make sure to clean dirty water tank after each use to avoid a bad smell in the tank. Overall decent vacuum mop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Pretty Neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum/floor mop, I was a bit startled by the robotic voice telling me to clean it but I got used to it after a while. Perfect for 1400 sqf of tile. Easy to clean and pretty light weight, which is nice when you're just a small lady. It's only downside is that it's a bit loud.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback on our vacuum/floor mop. We are pleased to hear that you find it suitable for your 1400 sqf of tile and that its lightweight design makes cleaning more convenient for you.

      We appreciate your comment about the robotic voice feature. It’s designed to be helpful, and we’re glad to know that you’ve adjusted to it over time.

      Regarding the noise level, we understand your concern and want to assure you that we are continuously working on improving our products to meet our customers’ expectations. Your feedback is crucial in this process, and we will take it into consideration as we strive to make our products even better.

      Thank you for choosing our product and for taking the time to share your thoughts. We are committed to providing you with the best possible cleaning experience, and we hope to continue serving you in the future.

  • Pros mentioned:
    Battery life, Cleaning performance, Weight

    Rated 5 out of 5 stars

    Perfect wet and dry vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoyed it. It effectively cleans the floor, and its self-cleaning feature is particularly impressive. The battery life is commendable, and it’s surprisingly lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Easy Setup & Use - Small Water Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use, it does however only allow me to clean one room at a time due to the small water tank. For the one room however, it cleans well and takes minimal effort.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Heaven sent and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have kids? Just buy it. Good suction. Easy to fill and empty. Self cleans.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Cannot connect to the internet (yet)

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S3 Extreme is one of Tineco’s product line which falls under anew category or sub-category termed by some as a vac mop or vacuum mop. It is in essence a vacuum and mop combined into one. Do note that this series is a line of battery powered vacuum cleaners or should I say vacmops. This alone is a plus since you do not have to deal with cords. Operating time is around one hour but charging may take around four hours or a bit more. The concept of a vac mop is pretty much straightforward, it mops the floor and then vacuums it. On the upper part of the vac mop body is what Tineco describes as a CWT or clean water tank. Fill it with clean water and add one capful of Tineco’s cleaning solution which is provided and you’re ready to go. The vac mop wets the floor and the roller brush dries it and for a complete clean is vacuumed too. The debris, water and dirt are then collected in a DWT or dirty water tank. Once you are finished, you can empty the water tanks and put it in the provided charging base. You are now ready to go into self cleaning mode. The vac mop will indicate if it is finished and charging can then resume. Also, this vac mop has digital indicators plus voice prompts to make it easier for you. The digital indicators include battery levels, dirt levels, lifespan of roller brush, etc. But what set it apart from other vac mops or vacuum cleaners is that is is a smart vac meaning it can connect to the internet and you can adjust settings through the app. Now this is my frustration in an erstwhile good vac mop. For some reason, the vac mop cannot be initialized. Please not that I am quite tech savvy. And I have tested this on a mesh router and even a fiber optic based modem. I do understand that like most IOT appliances, this works only in 2.4Ghz. But still to no avail, And while I have high praises for this product as a vac mop, I cannot as of the moment cannot recommend this until Tineco fixes its wi-fi problems. Being a smart vac mop is what differentiates this from others. But since the smart functions also put on a premium on this model. As such I would still wait for the final verdict on this. If you cannot wait, I would suggest the non-smart or “dumb” vac mops of Tineco as they will perform the same as far as cleaning is concerned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good mop. It's easy to maneuver and very light. Although I believe the clean water container is a bit too small. I normally need to refill it 2-3 times to finish mopping my whole home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and cleans the floor well. The tank is small and I need to refill it twice to do my floors but, that works for me because of the light weight and ease of movement.

    I would recommend this to a friend