Customer Ratings & Reviews

Cannot get it to pair with my wifi and cannot figure out how to use. Instructions are either not accurate or the item is faulty. Not sure which yet.

My house is mostly hard wood flooring and tile. I've been looking around for a multi purpose cleaning machine for my floors instead of using a vacuum and mop separately. This cordless vac saves me so much time! Set up is super easy. It comes with the charging cable and stand, extra filters and brush heads, cleaning solution and some manuals. I found that the machine took about 5 hours to fully charge. I do love that it's cordless! Cleaning my floors has become a breeze! Being able to do two tasks at once is a huge time saver! The One S5 monitors the cleaning solution on the display so you know when to change it. Seeing what is in the dirty water tank after cleaning is gross yet satisfying! My floors are dark so it's difficult to see how dirty they are sometimes. It comes apart as easily as it is put together if you want to deep clean it after use. I recommend emptying the dirty water tank after each use as it can get pretty smelly if you leave it. It has a self cleaning feature to clean the rollers for the wet part. I clean that roller when I'm done and then switch it out with the spare roller so the first one can dry and be ready for the next use.

Not a vacuum, not a swiffer. But offers functionality pretty much in-between, and beyond, those two things. The advantage being you don't have to mess with dirty swiffer pads. I've got two dogs and two teens and the entire first floor of my home is engineered hardwood floor. So we see a lot of traffic and a lot of hair left behind. I like this Tineco S5 because I'm able to load up the tank with cleaner fluid and just get the whole first floor clean in one go. My bathrooms have tile floors, and I've used it in there as well, but for the most part have stuck with the wood floors so far. I know you're able to pick up big messes with it, but I've yet to have any to really concern myself with. I typically run the vacuum first to pick up any of the loose hairs and large debris. Then I run the S5 to clean the floor and leave it looking fresh. Any of the hair or debris missed by the vacuum gets picked up by the S5. The cleaning solution does a pretty good job of cleaning up the floor and leaving it streak free. My biggest wish is that it would leave a bit of shine behind, which it doesn't. The S5 is able to clean my entire first floor about 1500sq ft in one charge, and one tank of fluid. It has a self-cleaning stage where it cleans itself out and preps itself for next use. All you need do is empty the dirty water tank and put it on the charger to begin self-cleaning. It comes with an extra roller so that once you soil the first to the point of unusability you can replace it without having to buy a new one. Overall, I find it easy to use and it seems to do a really good job of cleaning up. I definitely prefer it to other auto-mops I've used in the past, and definitely better than a swiffer. I recommend it if you have a need for this sort of thing.

I have previously owned a Bissell Crosswise in previous years but left it after I had moved houses and have been dying for another wet/dry cleaner. These save so much time and also eliminate the need for mop water. The Tineco S5 Extreme comes with the vacuum, itself, cordless charging station & power adapter, two brush rolls, cleaning solution, filter, and cleaning tool. It's very easy to set up and get going before your first use. I live in a smaller apartment but have laminate wood floors in a few areas and it seems like just sweeping and using my shark vac mop doesn't get the job done quite well. I love that this one is cordless because I can easily move it between the areas I need to use it on without having to mess with a cord everywhere. You'd be surprised how dirty your floors are when you see what this thing collects! It has a tank that captures all of the dirty water in it so it's always using clean solution on the areas you're cleaning. One thing I will say is always make sure empty the dirty water tank right after you're done cleaning! I have a bad habit or forgetting about it and if you leave it, it smells HORRIBLE and makes for some extra time to clean it out. This is a great option and time saver especially if you have a lot of hard floors in your house. It combines the sweeping and mopping into one quick process and clean up is minimal.

I am in love with this vacuum! This is my top 5 fave favorite gadget! I honestly hate vacuuming, swiffering and then Mopping the floor, it’s so time consuming and I usually take big short cuts lol. This honestly works well and picks up all the dog hair and gross stuff on the floor! So easy to use.

The Tineco Hardwood Floor washer (S5) is an amazing addition to my house cleaning repertoire. It vacuums and cleans hardwood with little to no effort. It is lightweight, and easy to use, even when holding a bay. I don't have any complaints, but I do have a wishlist item: the next version of this works on carpets and hard floors. Then it would be the last cleaning product I would need for my floors!

I have become a really big fan of Tineco and I was excited to see that they had a hard floor cleaner because I really like the vacuum that I have, but half of my house is hard floor and so vacuuming then mopping has been getting old. Going into this device I was thinking it would really just be a good mop but it's vacuum capability is really great, we have 3 pets and 2 kids and a fair number of hairballs and this machine didn't blink an eye at catching them all! I LOVE the Loop design, it does my OCD really good to watch as a visual clue shows me that an area is getting cleaner and it's so easy to teach my partner to use too as he can get overwhelmed but Tineco is making cleaning SO EASY! I will say that the lady voice is a bit bossy but I appreciate her letting me know what to do with the self-cleaning function. Whenever I see that phrase I brace myself because it's never actually "self-cleaning"... but this is! I pushed a button, she went through a full cycle and then I dumped the dirty water down the sink, rinsed the container out and sat it out to dry. I could not be happier!!!

Easiest all in one device to use, seriously the best. I love how I can clean my entire house in a single go, super low maintenance and the self cleaning is such a life saver 10/10! I’d buy all my friends one of these if I could afford it!

Definitely love this, picks up very well, only down fall is the small clean water tank amd the debris channel gets clogged, i was considering om buying the vacuum woth this, i am glad i did not but cleanes very well if the tanks was bigger i would give a 5

My husband bought this "for us" and honestly starting to worry about this newfound relationship. I hear the vacuum talking at random hours, he is very protective of it and really it's valid because it's incredible. We have a huge pupper and she's not all together house trained. With this mop vacuum device it's so much easier to maintain the home and more importantly it's quick! It's much quieter than a vacuum typically is but because it does so much so fast, you aren't struck with the sound for too long. The dog and the cat don't seem terrified of it as they would with a full vacuum. It strikes me as easy to learn and incorporate into your quick daily upkeep routine.

Assembly was a breeze, the handle clicked in easily and required no tools to setup. I love that it included extra parts and the cleaning solution. There is 2 settings, Auto and Max. I was very impressed with the auto mode. It detects how dirty the area is to know how powerful it has to run. As I moved down my hallway in front of my laundry room it detected the excess dust and automatically increased it's cleaning power. The ring around the screen was red and turned blue once the area was thoroughly cleaned. I was able to quickly and efficiently clean my whole downstairs in under 15 minutes and by the time I was done and rinsed the water tank, the water was completely black and my floors looked amazing! I highly recommend this item to anyone, it really does deep clean in a fraction of the time and so easy to use.

Very good product. It's well designed and built. Extremely well packaged. Clever instructions. Clear voice control. Very quiet for its class and purpose. Cleans well. I like the "self-propelled" drive: it's helpful without being overpowering: it feels your control. Minor water streaks dry out clean; I have a feeling I'm not running it properly, and expect my technique to improve. I really like it. Does everything as expected to do. Customer service is very responsive (pertaining another purchase from Tineco). Overall, very happy.

I waited some time to review this to give the product a good 30-60-day run before this review. The vacuum has been used only on hardwood floors and would rate the cleaning job it has done on the floors a B. Upon first use the vacuum comes with 2 rollers, You'll need to change out rollers every 45 days if you vacuum at LEAST once a week on wood floors. In my opinion, I don't see that as gaining much value out of a part that you will have to consistently change out I recommend every 30 days to have a properly clean floor. You will have to purchase, with some difficulty through their website ( or Amazon if you're lucky, customers like myself had problems purchasing rollers for this model) When purchasing through their website it can take at LEAST 2 weeks to get to your door with no additional options for shipping, Which is disappointing. Can this almost replace your mop and broom in the house? almost yes, Does this have important areas of opportunity to address before purchasing this as a customer? Also Yes, the price range for its more, expensive senior competitors Do I Reccomend this Vaccum? Yes, as long as you preemptively buy perhaps 4 rollers along with your purchase.

This wet mop is worth every penny. In the beginning I would sweep the floor with a broom before mopping. This mop picks up everything (hair, dirt, dust, etc.). The water in the dirty canister gets pretty dirty. This wet mop is amazing but the only that I didn’t like about it was that it was gross having to clean out all that hair and dust out of the dirty water canister. Here comes the game changer. My friend told me about the dyson vacuum. So I bought one. I was in cleaning heaven the first time i used the dyson vacuum instead of my broom prior to using the tineco mop. OMG!!!! The water in the dirty canister of the tineco mop came out less dirty, less hair, less gross!!!!! The dyson vacuum cuts my sweeping/vacuum time in more than half plus it’s easy on my back. It probably takes about 20-30 minutes for me to vacuum and mop now. Love it!!!! I can instantly see and feel how clean my floor is after mopping.

Great item, reliable, easy to use, lightweight and gets the job done.

Wait until you use this! We keep a pretty clean house. My lady prides herself on how clean the kitchen floors are. 2 hours after she mopped, We tried out our Tineco Hard Floor Washer One S5. The amount of dirty water we had was disconcerting. This thing cleans like noones business! The display showing how clean -red to blue- the floor is works! (I thought it was a gimmick) One spot we went over several times before it showed clean. I really believe after using this floor cleaner, you COULD eat off the floors! The dock also puts it in self clean mode when charging. Battery level display was nice as well, you can see when it's about used up and needs charged. AS well as cleaning, it left the floor pretty dry, very minimal drying time was needed.. Definitely recommend!

Easy to use and clean afterwards. It doesn’t scrub nasty floors but great for routine cleans.

The Tineco Floor One S3 Vacuum and Washer has above average cleaning ability that I'm saving about 30 minutes each time I clean my floors now. The Wi-Fi link to the internet and the cell phone app has to be the real changing factor in making this the #1 - hardwood cleaner as I never have to worry about knowing when to add in the clean water or remove the dirty water as it tells me automatically. The self-cleaning tools are also set up to tell me when it it needs to clean the vacuum itself. To top this off the price that COSTCO is selling them for beats any of the competition including Best Buy. Just check the Special Events section on the COSTCO website.

I am absolutely in love with this machine. It makes cleaning fun and is truly a joy to use. So satisfying to look at my clean floors. Make sure to hand clean the roller every once in a while. The cleaner the machine the cleaner your floors. I would 10 out of 10 buy again. My floors are not just clean. They are "Tineco Clean"

This has saved me so much time and allows me to clean my floors more frequently, giving me peace of mind when my twins are crawling around! It picks up the food that my twins are flinging around during meals. The tank fills up pretty quickly, but it's still enough for me clean my kitchen, living and dining rooms in one go. I highly recommend this, especially for families!