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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Floor One S5 Extreme, particularly its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some users find the water tank size insufficient and consider the product a little pricey, while a few have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,365 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. It is so easy to use and is so nice to be able to vacuum and mop the floor at the same time . My house is about 1690 sq ft and i'm able to do all floors without recharging the battery

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great hard floor cleaning machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco makes the best hard floor cleaning machine I have ever had. It does an excellent job of floor cleaning . It has a clean water tnk, and a tank for collecting the dirty water. The auto prompts smart sensor are a great feature . It is easy to operate , self cleans the brush, quiet to run and super efficient machine. I love this machine and would recommend it for any household hard surface floor. It doesn't disappoint. Great product.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your stellar review! We’re thrilled to hear that our Tineco hard floor cleaning machine exceeds your expectations, providing excellent cleaning results with its clean and dirty water tanks, auto prompts, and smart sensors. We’re glad you find it easy to operate, self-cleaning, quiet, and efficient. Your recommendation is invaluable to us, and we’re delighted to know that our machine is a great fit for any household with hard surface floors. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing our product and for your enthusiastic support!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco Is Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price! Cleans well and it's easy to use.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear MarshallW,

      Thank you for your excellent review! We are thrilled to hear that you find our product to be a great value and that it cleans well and is easy to use.

      We sincerely appreciate you choosing Tineco. If you have any further questions or need assistance, please do not hesitate to contact us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Best regards,
      Tineco Customer Service Team

    • Brand response from Tineco team
      Posted .

      Dear MarshallW,

      Thank you for your excellent review! We are thrilled to hear that you find our product to be a great value and that it cleans well and is easy to use.

      We sincerely appreciate you choosing Tineco. If you have any further questions or need assistance, please do not hesitate to contact us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Best regards,
      Tineco Customer Service Team tineco

  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Tinec0 E3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have pets and this is light and easy to use. I had another brand with the same type roller and hated it. My run time seems to be longer than others have stated. One fill and dump does all I need. Yes, the tanks are small but the efficiency makes the water go further and the tanks are not bulky and cumberson to dump and fill. Clean up is a breeze as this machine cleans itself. I have recommended this to friends

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Perfect Purchase – A Total Game Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S3 Extreme has completely transformed how I clean my hardwood floors. It’s truly a 3-in-1 powerhouse: mopping, vacuuming, and self-cleaning with ease. I used to dread the time it took to clean thoroughly, but this smart floor washer has cut that time in half without sacrificing quality. The iLoop Smart Sensor is impressive—it automatically adjusts suction and water flow based on how dirty the floor is, which makes it incredibly efficient. My floors have never looked better or felt cleaner. Plus, the cleaning solution smells amazing, leaving a fresh scent behind without being overpowering. One of my favorite features is the self-cleaning function. It keeps the device sanitary and ready for the next use, which saves me time and effort. My only con is that it doesn't get into the corners like I need it to but definitely not a deal breaker. If you’re on the fence, don’t hesitate! This is hands-down one of the best cleaning investments I’ve made.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review and for choosing the Tineco Floor One S3 Extreme! We’re ecstatic to hear that it has transformed your hardwood floor cleaning routine and that you’re enjoying the 3-in-1 functionality of mopping, vacuuming, and self-cleaning.

      We’re particularly pleased to know that the iLoop Smart Sensor is living up to your expectations, providing efficient cleaning with adjustable suction and water flow. It’s also great to hear that the fresh scent of the cleaning solution is a bonus that enhances your cleaning experience.

      We appreciate your feedback on the corners cleaning capability and we’re always striving to improve our products. Your insight is valuable to us and we will take it into consideration as we continue to refine our technology.

      We’re delighted that the Tineco Floor One S3 Extreme has earned a place as one of your best cleaning investments. Your endorsement means the world to us, and we’re committed to maintaining the high standards you’ve come to expect.

      If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Suction, Water tank size

    Rated 4 out of 5 stars

    Keep it clean brah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More hygienic than spreading dirty water around on the floor with a mop. Does a good job cleaning 98% of messes and would probably be closer to 100% of messes if the spill isn’t allowed to sit long enough to dry up and stick. Definitely easier on the back and prefer this to a traditional mop but the water tank could be a little bigger and there is room for improvement on the suction.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Shane, thank you for leaving us a review on the FloorOne S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. When you get some time, please contact our Customer Service team regarding the suction power on your S3 there may be an issue we can help to fix! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Shane and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Best floor care purchase EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first floor of our home is about 90% tile, and we also have a sweet little pooch who sheds. Of course this means that frequent mopping is a necessity. The Tineco S5 is quiet, light weight, cleans itself and all I have to do is fill it with cleaning fluid and empty the dirt water. I love this machine. I don't have to walk back and forth between a bucket and where I left off. I don't have to lug the bucket, now full of dirty water to the sink or bathtub to empty it. I don't have to worry about the fact that the mop never really comes clean and leaves streaks on the floor no matter how hard I wring it out. I no longer dread cleaning the floor. Follow the directions and you will love using this. This is the best floor care purchase I have ever made, bar none. And I've been taking care of my own home for more than 40 years!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Well Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been everything my wife has wanted and more. She loves the way the floors look now and it makes cleaning the floors so much easier for her now.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review! We are absolutely delighted to hear that our product has been everything your wife wanted and more. It’s fantastic to know that it not only delivers the beautiful, clean floors she desired but also makes the entire cleaning process so much easier for her.

      We sincerely appreciate you choosing our product to bring such satisfaction to your home. Your feedback is incredibly rewarding, and we are committed to continuous improvement to ensure we always meet the high standards our customers expect.

      Should you have any questions or need any assistance in the future, please don’t hesitate to contact us. We’re always here to help.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Best wet vacuum in the game!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the “best version” of the Crosswave, which I purchased and wanted to love before I gave up after endless issues. It leaves no film or residue, it doesn’t spit out dirty water when i go over floor thresholds, it hasn’t gotten clogged up ONE time even when sucking up giant fur balls or dog food that our son spilled or cat litter that got tracked out or random yard debris brought in from outside by the dogs, the suction is super good, it gets way closer to the baseboards than the crosswave did, the self clean cycle is flawless, and I can do my entire house and it’s still charged. My only teensy tiny complaint is that I feel like the clean and dirty water tanks could be a little bit bigger. I have to empty the dirty water tank and refill the clean water tank usually 3 times if I’m doing my whole house. But even that part is way easier than the crosswave and is so simple I can’t bring myself to deduct any points. It takes me less than 30 seconds each to do. I can’t believe bissell is even still producing the crosswave when this exists. It’s infinitely better and way more convenient than mopping. Sweeping, vacuuming, and mopping usually take me 2 1/2 hours and my back is killing me from scrubbing and carrying around a bucket. I can get my whole house done in less than 30 minutes with this. It’s also incredibly convenient for small messes if you have pets and children. So worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum so happy with my purchase! Easy to assemble, easy to use. I was shocked by how much dirt it picked up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great vacuum mop - my floors are always clean now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and also to clean up after. I use it on our hardwood, tile and even our low pile area rugs. It says you can’t use it on carpet and I certainly wouldn’t recommend it, but on the suction only mode - it picks up dry crumbs and debris on our rugs. I wouldn’t use it for regular vacuum purposes if I wanted a deep clean (we have a Dyson for that), but for quick clean ups and when I’m mopping anyway, it gives the rugs a quick clean. Doesn’t do great dried on messes (like small onion chopping that may have been missed and dried on the floor), but cleans up dried wet messes (like spilled coffee) very well. I also like the edge cleaning since the brush goes all the way to the edge. Makes cleaning under the cabinets simple and thorough. A little louder than I expected (not bothersome), so I’d you have a light sleeper - they may not sleep through it. It’s somewhat self propelled so the one I bought for my elderly mom is easy for her to maneuver with a bad shoulder. Less work on her tired arms. VERY happy with the product. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning both tile and wood floors. I have not connected to the app and I don't see an immediate need yet. I do wish the water and dirty water tanks were a little bigger. My kitchen floor is uneven slate and I was very impressed on the amount of dirt picked up. I get about 30 mins of charge and have to empty the dirty water tank twice to cover my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works very well, but not perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but does not fully wash edge to edge. There’s a half of an inch I need to by hand if dirty next to my kitchen cabinets. It does vacuum edge to edge, though. In other words, it will pick up the crumbs, but will not remove the stains close to the cabinets. Some stains are hard to get rid of, but there’s nothing better on the market right now that I am aware of. I wish I could pour hot water, it would have certainly helped. Easy to use and clean. Self cleaning is a nice feature, but I wish it ran few mins longer and blew warm/hot air so I woudn’t need to take the filter out for drying. I gave it four stars as it can get tad better and become perfect, but also to be honest, I cannot imagine using a mop again. This is a reallly good product. I hope it will serve me few years. Best thing about it is there are no water marks/strikes left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Pros and cons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I was trying to find something that can help with deep cleaning my floors. Before I continue, i used other mops and it never fully left it clean. On the first try of this, I passed a wipe and no residue was left on the wipe so first point! Second point, you can use it as a broom as well for those lazy days. Third pro, I love that I can use it for deep clean or regular clean without having the floors fully wet for hours, it dries quickly. Fourth, it self cleans after you drop the dirty water out and add nee clean water. However, the small container for clean and dirty water will make it inconvenient for homes that are bigger so thats my con. Plus, dont like that we have to use only the cleaning product thet provide.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Best machine for mopping

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using this mop! It’s amazing how easy it is to use. I am always surprised as to how much it really picks up off the floor. It is the best, except for I wish the clean water tank was bigger and dirty water tank, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    “Super Easy to Use”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Great product! The Tineco Floor One S3 Extreme is lightweight, easy to use, and cleans both wet and dry messes really well. The self-cleaning feature is super convenient, and it leaves my floors almost dry. Highly recommend!”

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on the Tineco Floor One S3 Extreme. We are thrilled to hear that you are enjoying the lightweight design, ease of use, and the machine’s versatility in cleaning both wet and dry messes effectively. Your satisfaction with the self-cleaning feature and the almost dry floors is truly rewarding for us.

      We are grateful for your choice to trust our product and for your high recommendation. Your support motivates us to continue striving for excellence.

      Please be assured that we are continuously working to enhance our products and services. If you have any further suggestions or need assistance, do not hesitate to reach out to us.

      Thank you once again for your kind words and for being a valued member of our community.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum definitely does the work! I have hardwood floors and a dog that sheds every where! Would definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    New best friend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Floors are nice and clean. I have 3 dogs inside and no issues with the pet hair and clogs. My upstairs is approx 1600 sq ft. I can clean all floors on the battery. Easy to use and the self cleaning cycle is wonderful!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Easy to use floor cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor cleaner. It could use bigger clean and dirty water tanks. It's easy to use and clean. I can easily maintain my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S5 is one of my favorite purchases! I have recommended it to everyone I know who has pets or kids. It's super easy to use and does a fantastic job with cleaning the floors. After I use this the floors feel so clean. At first I thought the iLoop system was just a gimmick but I was wrong. My Pug is 15yr and uses the bathroom in the house from time to time which is why I purchased this. After I used it on a spot where she used the bathroom the iLoop system picked up it was a really dirty spot and turned red and turned the water level to max and suction to max. It makes cleaning so much easier. My only two complaints are with the dirty water tank. The dirty water tank can be hard to place back in once taken out. Its like the filter gets in the way and stops it from going in all the way. It feels like its not as tight as it was when I first got it. Second is the cover over the roller, after a few times of taking it off to clean it, it too is hard to put back on. I find my self having to push hard on the right side or taking it back off and putting it back on.

    I would recommend this to a friend