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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mop because it was on sale and I wanted a mop that I could use in between when I don’t feel like busting out the big bucket of water to mop my floors. I wasn’t expecting much from this mop but I was blown away! I absolutely love this thing! It saves my back from mopping my entire house and carrying around the bucket of water from room to room. I was able to mop my entire house, most of my house has ceramic floors, I was able to do the job in about 15 minutes and let me tell you.. I thought my floors were fairly clean because I had literally just had the cleaning lady clean the house that morning, but the dirty water tank was so disgusting when I was done mopping, I was amazed! I can’t say enough good things about this mop. If you want to have clean floors without breaking your back mopping, you need this mop!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that our mop exceeded your expectations and has become a staple in your cleaning routine. It's fantastic to know that it has made mopping your ceramic floors a quick and effortless task, saving you time and strain.
      Your kind words and endorsement are greatly appreciated. We're committed to providing our customers with products that make their lives easier and more comfortable. We're glad to hear that our mop has done just that for you.
      Thank you for choosing us and for taking the time to share your positive experience. We hope to continue to provide you with products that meet and exceed your expectations.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great hard floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and does a great cleaning job. Very advanced capability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S5 is one of my favorite purchases! I have recommended it to everyone I know who has pets or kids. It's super easy to use and does a fantastic job with cleaning the floors. After I use this the floors feel so clean. At first I thought the iLoop system was just a gimmick but I was wrong. My Pug is 15yr and uses the bathroom in the house from time to time which is why I purchased this. After I used it on a spot where she used the bathroom the iLoop system picked up it was a really dirty spot and turned red and turned the water level to max and suction to max. It makes cleaning so much easier. My only two complaints are with the dirty water tank. The dirty water tank can be hard to place back in once taken out. Its like the filter gets in the way and stops it from going in all the way. It feels like its not as tight as it was when I first got it. Second is the cover over the roller, after a few times of taking it off to clean it, it too is hard to put back on. I find my self having to push hard on the right side or taking it back off and putting it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant at first, but I decided to buy it and I'm really surprised at how well it cleans my vinyl floors and my gym rubber floors! I'm a bit confused about the differences between the S3 and S5 Pro, but so far I'm really liking this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, it does clean no, it does not give streaks, it’s super powerful pulls you you have to pull pack, yes, it’s easy to clean, but if your floor is not even it will not get the lower part you have to go slowly if you really want it to clean good otherwise it doesn’t clean. I prefer to regular vacuum first, so it doesn’t get too full and tells me I need to empty dirty water and the hair get in the middle of the suction hole

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tinco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than and easier than a regular mop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Bissel who?

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I purchased this for my girlfriend after she had seen it alllll over TikTok. Did some research on the company and ultimately purchased this to replace a bissel hardfloor cleaner… and maaaaaan this thing is awesome. Wireless, easy to use, and it cleans deeper than anything we have owned from bissel. The S5 pro and S7 pro are nearly identical, only difference I can see is the battery life is better on the S7, but not worth the extra cash imo. The best part is: you don’t have to clean out the rollers, it handles that for you. Best feature ever, and something I couldn’t live without now. Now we are looking to get one of their vacuums, consider us Tineco fans now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! So easy to use in that it is self-propelled. Gets all the dirt-however small and fine-it all comes out in the water. Not so fun to clean but I know all that dirt is not on my floors! One charge covers quite a lot of footage too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 4 out of 5 stars

    Tineco’s Best Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Tineco Floor One S3 from the iFloor 3 because it was the same price on sale. It’s sturdier and the battery life is much better, which is important since I have hardwood floors throughout my whole house. The first time I emptied the dirty water tank, I was honestly grossed out but also impressed. Keeps my floors looking great. Just make sure to clean it after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the clean feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I love how easy it is to use, how well it cleans and the self-cleaning function. It goes by itself, you just guide it. Lasts long enough for me to mop my entire first floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes mopping easier!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this floor cleaner. I've had it for about a year now and use it several times a month. It does a great job cleaning and drying LVT. Also picks up pet hair great. I wash the brushes every few uses so they are always fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    definitely worth the money when on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth for months looking for mopping vacuum. I do have a Roomba that takes care of my daily vacuuming for three dogs and additional cats. I was using a spin mop and bucket and will say this mop vacuum does a better job dealing with dried dog slobbers, wet/dirty paw prints that have dried. Instead of using the chemical provided I do use a white vinegar with no problems at all. And instead of using the Spin mop twice a month, I like use the vac mop more often because of ease of use. It doesn't dry as well as I think it claims but I do use distilled water and along with vinegar. What's Left Behind dries relatively quick and feels better on bare feet than what using my old spin mop did. Saw this on sale and purchased. Sale price and protection plan was cheaper than regular price so definitely say that is a good deal when you can find it

    I would recommend this to a friend
  • Cons mentioned:
    Price, Water tank size

    Rated 3 out of 5 stars

    Does the job, kinda….BUT…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ll be honest with you - it’s not everything I expected. Especially for the price I paid. We have wood floors with tile in the kitchen and bathrooms - no carpeting. Just doing the kitchen alone makes you empty out the water tank and clean it before you’re 3/4 done. The suction on the vacuum does an 8/10 job BUT leaves stuff behind a lot like little clumps that come off the brush. Even going back over it doesn’t do the trick all the time. I’ve mainly used it to do my kitchen every evening after cleaning counters and such and once a week I’ll do the rest of the house. My biggest gripe is the amount of times I have to stop to empty the “dirty water tank” and put more water in. I got this when it was on sale $100 off at Best Buy, but even at $400 I thought it was a bit overpriced. Do I regret my purchase? No. Are my floors clean? Not like you see on social media. We’ve all seen the videos. But they’re good enough for me. I don’t expect it to get every last drop and have the water come out clear. Is it worth the price point? Sadly, no.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Cordless, light, efficient and effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This truly works. My only complain is that it doesn’t clean tiles as much as laminate or wood surface. I’ve noticed that if you leave even small water in the water tank it becomes smelly. I would say overall it functions well but because the tank is small you might have to refill your tank quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Getting rid of dust and hair on the floor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never too late to get one! My apartment measures approximately 650 square feet, and this item is nearly ideal for my needs. It retains 50% of its electricity after each use. I have to refill the water tank and replace the dirty tank twice at a time because I prefer to clean it thoroughly. Since my apartment is close to the main road, it tends to get dusty quite easily. I've noticed that regular dry vacuums don't really cut it because they just end up blowing the dust around instead of actually getting rid of it. However, using a wet vacuum with water really helps to tackle those stubborn dust particles and get them to settle down. Despite the slightly higher cost of the cleaning solution, it is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched before buying this Tineco. I'm so happy I did! Easily mops and cleans up spills. It can't pick up larger pieces, which is fine, just had to learn the hard way. Love the self cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY THIS MOP SUCKER.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. love it. I’ve had this mop sucker for 2 years now, and it rocks. maintenance of the waste bin and filters is pretty simple. Every other self cleaning I drop listerine into the waste bin and self cleaning platform. The only drawback I have about this product is the lifespan of the rollers. I use this mop sucker as my primary method of cleaning a house with tile floors. The best house warming gift.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It was easy to set up, easy to clean and it does such an excellent job on my floors! Its so easy to use and very lightweight. I love how it self guides and self cleans. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tineco. Makes cleaning up everyday messes after a toddler and pets easy. Does not always get stuck on spots but provides a much better clean then the spray mop I had been using. Only downside is the water tanks are quite small so I do have to empty the dirty water tank and fill clean water about halfway through cleaning my upstairs. But the mop will tell you when this needs to be done and it is very easy. Also very easy to clean with the self cleaning setting. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent for cleaning the flor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for cleaning, you can wash the floor. Very easy to used

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the excellent cleaning performance of our product, especially its effectiveness in washing the floor with ease.

      Your satisfaction is our top priority, and we are grateful that you chose our product for your cleaning needs. We will continue to strive for excellence and work diligently to improve our products to better meet your expectations.

      If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you.

      Thank you once again for your kind words and support.