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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Always a Tineco fan!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco never fails. Literally cutting clean time in half! The fact that after my cleaning person leaves from mopping with a regular mop I go back and use the Tineco and the water is dirty letting me know its cleaning and the regular mop sucks!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Good at surface clean, regular use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at mopping on surface level, picking up spills, stains, hair and dust. Very easy and intuitive to use, and to charge. The self clean function is very handy, as are the extra brushes. Having this makes cleaning easier and more likely something you'll do regularly. Only problem for me is that I needed something with a bit more intense of a scrubbing and not just mopping function, because I have annoying linoleum floors. The steam function on the S5 seems like it might do the trick for deeper cleaning, but I balk at upgrading and paying even more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Job Cleaning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fist time I used this mop/vacuum, I could not believe how dirty my hardwood floors were. I had to dump the dirty water basket so many times. Walking barefoot on the floor felt totally clean. The only thing I wish was different is the battery life. I am hoping as I use it and keep the floors clean and the max clean doesn't come on so often the battery will last longer. I would purchase this product again. No regrets.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our mop/vacuum. We are thrilled to hear that you were satisfied with its performance in cleaning your hardwood floors.

      We understand your concern regarding the battery life and want to assure you that we are continuously working on improving our products based on customer feedback. Your suggestion about the battery performance under different usage scenarios is greatly appreciated and will be taken into consideration as we strive to enhance the product’s functionality.

      We are grateful for your purchase and the trust you have placed in our brand. It’s customers like you who motivate us to excel in delivering high-quality products. We are delighted to hear that you would purchase our product again and have no regrets.

      Please feel free to reach out to us if you have any further questions or concerns. We are always here to assist you.

      Thank you once again for your positive review and for choosing our product. We look forward to serving you better in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best deicision for my tile floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two huge dogs and a child so my floors are always relatively "dirty". This has been a life saver for me! I use it multiple times a week and it charges quickly and keeps up with the mess. On busy days where I don't vacuum first it'll still pick up all THE fur 1000/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep I got one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw this baby on a YouTube video and decided I needed one in my life. I bought it and assembly was easy and once I decided where to put the charging base it was smooth sailing. I waited for it to charge and was quickly vetoed by the wife when I was scheming about what to throw all over the floor like the video I saw. I will say this sucker cleans floors, however I do wish the battery lasted longer. That being said it's plenty to get most of my house without having to recharge. I think the biggest battery drain is the coolest feature. It tells you when it's dirty and asks you to put it on the base and run a cleaning cycle! Run that and empty and clean the tank and your ready for next time. The suction on this baby is incredible so if you have something on the floor you don't want sucked in I'd pick it up. It will suck up a paper towel or piece of paper if you get close. You can really feel the suction when you turn it on, but it is not hard to move. It is very easy to maneuver and will fit under my cabinets to get those hard to reach places. One thing to be aware of is the roller, it does not go all the way across. Not a huge deal just run it with the side that does go all the way to the edge against whatever you are cleaning and it gets clean. It really does clean the floors but prepare yourself. I tried it on what I felt was a relatively clean floor and was disgusted by what this got up. So well worth the purchase. It also talks to you and tells you what mode you have it in or when you need to run a clean cycle. So if you were a nightrider fan as a kid and can not afford your own Kit, this is a close second and doesn't take gasoline.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good investment. We used to use dyson v6 animal for vacuum and the a manual mop to clean our floors, since we got the tineco, it’s just amazing how easy it is to vacuum and mop. Keep in mind we have a chow chow mix dog, she sheds a lot and this does a very good job picking it all up. Very good unit for regular clean ups On major cleaning days, this unit still provides amazing time savings in cleaning the floors. We kept our dyson with the small brush attachment for vacuuming the baseboards and higher areas where tineco keep dominating the floors. Well worth the money for the effortless cleaning, only if you willing to get off the couch tho.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 70 years old with a bad back and this made cleaning my floors easy and fun. I can easily see when they are actually clean i mean really clean!! We have four cats and it seems no matter how well i sweep i was always dealing with hair as i was trying to mop. With my Tineco it picked up that hair with the dirty water with no problems. Never thought i would say i enjoyed cleaning my floors but with this machine i did.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it, great machine. Won’t be disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start. I have been searching for a couple of months now and wasn’t sure if vacuuming and mopping at the same time would work, boy was I wrong. My friend had the bissell model and I tried it but wasn’t happy about the mess left behind. After a lot of searching online and and looking at YouTube on people reaction, I decided to go for it, and wow. It’s so easy to use. I have mostly hard floors and shiny white tile floor in the entryway so this made cleaning a breeze. I didn’t see any streaks, floors dry very fast. Did I mention it also cleans the brush by itself with the push of a button. That easy! You only have the clean dirty water tank. Overall I love this and will recommend it to my friends. And lastly get this model because it has better futures overall.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Great for every day messes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking it. It’s lightweight, super easy to maneuver, and does a fantastic job of both vacuuming and mopping in one pass.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review and for sharing that you're really liking our cleaner! We're thrilled to hear that you appreciate how lightweight it is, how super easy it is to maneuver, and especially that it does such a fantastic job of both vacuuming and mopping in one pass. Thank you for choosing our product!
      We always value customer feedback, and it helps us understand what we're doing well. While you're clearly very happy with its performance, we're always striving to improve our products in every way possible.
      If any questions or concerns arise in the future, please don't hesitate to reach out. We're here to help!

  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great for cleaning up after a baby

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one of these up during the holiday sale for under $400, which I think is a fair deal. We have a one year old baby and this unit is great for cleaning up the mess she makes at every meal. Wife did not approve of the smell of the Tineco solution (and it also apparently contains a chemical ingredient that's banned in the EU), so we ended up just using a drop of dishwasher detergent (any non-lathering soap should work) with warm water. This seems to work just fine and gives me peace of mind that when the baby is crawling around and eating stuff off the floor, it's getting washed with the same stuff as the dishes we eat our food on. A couple gripes: - the water tanks are too small and fill up pretty quickly (usually when battery drains to about 80%) so you have to refill/empty them multiple times usually every 10-15 minutes. Luckily it only takes about one tank's worth to do our entire kitchen and dining room, but this is kind of annoying if I want to do the entire house in one shot. - finnicky sensor can sometimes demand the dirty water tank get emptied even though it's not even close to being full. This typically happens during the self cleaning cycle - fully disassembling and cleaning every piece, every time we use the mop is a 5 minute. It is better than wringing out an analog mop and emptying out a gross slop bucket but I was hoping there would be less maintenance work with this unit. I hope this unit lasts a long time. With all the sensors and "smarts" built into, I have a nagging feeling that the unit was programmed to self-destruct the day after the warranty expires. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Tineco Floor One S3 Extreme - A Versatile Cleaning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Tineco Floor One S3 Extreme from Best Buy, I've had the chance to thoroughly test its capabilities as a 3-in-1 mop, vacuum, and self-cleaning smart floor washer with iLoop Smart Sensor. Overall, I'm pleased with its performance, though there are a couple of areas that could use improvement. Let's start with the positives. The Tineco Floor One S3 Extreme is an innovative and versatile cleaning device that offers a convenient all-in-one solution for maintaining your floors. The ability to vacuum, mop, and wash the floor in one go is a time-saver and simplifies the cleaning routine. The iLoop Smart Sensor is a standout feature, as it detects water levels and adjusts the water flow accordingly, ensuring efficient cleaning without excessive moisture. The device's suction power is impressive, effectively picking up debris and dust from various surfaces. The self-cleaning feature is a welcome addition, making maintenance and cleanup a breeze. The sleek design and build quality also contribute to its premium feel. However, I did notice a couple of areas that could use improvement. The corner cleaning capability is not the best, and it can struggle to thoroughly clean tight spaces and edges. This could be a limitation for those with lots of nooks and crannies in their living spaces. Another drawback I encountered is that the Tineco Floor One S3 Extreme tends to leave a trail of water after mopping. While the iLoop Smart Sensor does a decent job of adjusting water flow, it doesn't completely eliminate the issue of excess water pooling or streaking on the floor. This is something to keep in mind, especially if you have sensitive flooring materials. One disappointment was the promised free roller mop upon registration. Despite being told about this offer, there was no option to redeem it once I registered the product. It's a small frustration, but still worth mentioning for potential buyers who might have been looking forward to this bonus. In conclusion, the Tineco Floor One S3 Extreme is a versatile and effective cleaning tool that simplifies the floor maintenance process. While it excels in many aspects, such as its iLoop Smart Sensor and multi-functionality, there are areas like corner cleaning and excess water residue that could use improvement. Additionally, the missing free roller mop offer was a letdown. Despite these drawbacks, the Tineco Floor One S3 Extreme remains a solid choice for those seeking a convenient and efficient cleaning solution for their home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great mop vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a few people told me about this. I love it. Easy to use and cleans my floors great. It’s so light and easy to handle that I clean my floors almost nightly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I wish i had this years ago!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a game changer if you have kids! It picks up all the food my toddler drops on the floor and mops my floor at the same time. I genuinely feel like my floors have not been this clean in 5 years.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that our product has made such a positive impact in your daily life, especially in managing the delightful yet challenging moments with your toddler.

      Your kind words about how our product effectively picks up food spills and keeps your floors spotlessly clean are truly appreciated. It’s rewarding to know that we could contribute to making your home a cleaner and more comfortable environment.

      Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    This thing really sucks(IN THE BEST WAY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved in to a new house. I initially swept up the floor with a broom thinking I got everything. Then i saw my feet every day and was confused I went out and purchased the S3. It will suck up so much dirt and dust that you will think that it's got some dye in the water. You can control the level of suction and spraying. It's quite easy to do on the app. Plus the self clean is great. Just make sure to empty the dirty water immediately or else all the dirty water collected will start to stink something epic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is incredibly wonderful; everyone at home is fascinated. Since we have a large house, cleaning was a lot of work, but after buying this one, it has truly made cleaning 90% easier. I give it 5 stars and highly recommend that others buy it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Just buy it! It’s worth it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cleaning appliance ever invented. I have two dogs who track a ton of dirt in the house on porous tile floors that I have tried every steam mop out there to clean and it just never felt clean. This machine is a power house that leaves my floors squeaky clean. I am able to do my floors twice before I have ti charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. We were looking for a slim and lighter option and this is it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Finally mopping is easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have harwood handscrapped floors and this handles the task perfectly. Extremely easy to use and handle. The cleanup of the dirty water and brushes is fairly easy too. You get 3 rollers and an extra filter so keeping a clean roller is easy. My house is 3800sqft and 85% of it is hardwood. I havent had the battery run out on me so 35min is plenty of time to work with. I highly recommend this to anyone tired of scrubbing floors!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Does a fantastic job cleaning up spills and messes. Also great for weekly whole house floor washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, sometimes will leave water marks. A lot faster than mopping or swiffer.

    I would recommend this to a friend