Customer Ratings & Reviews

Thank you for your delightful review! We’re thrilled to hear that you’re loving your new vacuum, especially its efficiency in refreshing your floors and its ability to handle cat fur. It’s great to know that it fits so well into your weekly cleaning routine and that the automated voice is a bonus you enjoy.

We’re grateful for your choice to use our product and are committed to continuous improvement to ensure we meet the needs of all our customers. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to us.

Thank you for your support, and we look forward to continuing to provide you with high-quality solutions.

Thank you so much for your wonderful feedback and for being a loyal Tineco customer! We’re thrilled to hear that you loved your first Tineco cleaner so much that you decided to purchase a second one after your flooring renovation. Your recommendation means a lot to us!

We’re committed to continuously improving our products, and your support motivates us to keep delivering the best possible experience. If you ever have any questions, need assistance, or want to share more feedback, please don’t hesitate to reach out to us. We’re always here to help.

Thank you again for choosing Tineco. We look forward to serving you again!

Thank you so much for reaching out and leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 and it’s been a lifesaver for your family! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. Thank you for the feedback regarding the clean and dirty water tanks. Tineco wanted to keep the S3 as lightweight as possible which is one of the reasons for the smaller tanks but as with any floor cleaner, the tanks will need to be changed during use depending on the size of the room you are cleaning. I have shared your feedback with our design team; they appreciate the feedback! If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again!

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are happy with your purchase and that the product is working well for you.

We appreciate your comment regarding the water tanks. We understand the importance of having a sufficient capacity for both clean and dirty water, and we will certainly take your suggestion into consideration as we continue to improve our products.

We are committed to providing our customers with the best possible experience, and we are always looking for ways to enhance our products based on your valuable feedback.

Thank you again for choosing our product. We are grateful for your support and look forward to serving you better in the future.

Thank you for your positive feedback! We’re thrilled to hear that our vacuum mop has been a lifesaver during your pregnancy, making floor cleaning an easier task for you.
We’re sorry to hear about the issue with the “clean dirty water tank” prompt and understand how this can affect your experience. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Your satisfaction is our top priority, and we’re committed to ensuring you can enjoy the full benefits of our product.

Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.

We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.

Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

Thank you so much for your incredibly positive feedback and for taking the time to share your experience with the mop vac! We’re thrilled to hear you’re so pleased with it.

It sounds like you’re really enjoying the key benefits we designed it for: saying goodbye to the traditional mop and bucket, finding it easy to use, appreciating that it vacuums while it mops, and loving how convenient it is for spills – no more paper towels needed! We’re also glad you find it easy to empty and clean the unit itself.

Thank you for choosing our product and for your kind words. Your satisfaction means a lot to us.

We constantly strive to improve our products based on customer feedback, and your positive comments certainly encourage us to keep up the good work!

If you have any questions or need any assistance in the future, please don’t hesitate to contact us.