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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,365 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Just need to clean the filter regularly or it will start stinking if you use it for pet messes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Easy to use and to clean up. The best purchase I had made to clean my tile and vinyl floors. I with I had bought it before.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your enthusiastic feedback! We are absolutely delighted to hear that you love our product and that it has made such a positive impact on your cleaning routine.

      Your satisfaction is our top priority, and your kind words serve as a great motivation for our team.

      If you have any further suggestions or insights, please don’t hesitate to reach out. We truly value your input and are here to assist you.

      Thank you once again for your support and for taking the time to share your experience. We look forward to serving you in the future and continuing to provide you with quality cleaning solutions!

  • Cons mentioned:
    Price, Water tank size

    Rated 4 out of 5 stars

    Wasnt for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hoping it would making cleaning floors easier but after reading the user manual I learned it wants you to clean water tank and filter after eash use. I decided to return it. For the price I didnt feel it was worth it. I bought a steam mop instead and love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! I have all hardwood floors in my house. I have pets with lots of hair and people in my house have long hair. I normally have to sweep with a broom then go over it with the swifter duster pads and then mop. That’s a lot for as much floor as I have. This vacuum does all of that at one time. A 1 1/2 job turned into 20 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great vac/mop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; lightweight; love the auto clean function; like that it is self-propelled which helps in ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing Cleaner!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner is powerful, easy to use, and works great on hardwood and tile. The self-cleaning feature is a game-changer, and it’s very efficient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase I have ever made. It does a tremendous job at cleaning even the toughest spots on the floor. We have 3 kids and there is always a mess to clean up and it cleans it up as if nothing was ever there. The battery last long unless the floor is very dirty and it has to use a lot of power. Nearly instantly dry as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It’s not a super scrubber but completely worth it. I suggest dry sticky messes get scrubbed first. Otherwise it’s just simple, easier, and most importantly self cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, I love that you can vacuum and mop at the same time! Only wish the water tank and dirty water tank was little bigger but still would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping and the vacuum cleans so well! Super easy to use.. highly recommend! I purchased it for my mom as a gift 3 weeks ago and I can truly say we’re satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Pet lovers bestie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this vacuum cus I’m constantly having to vacuum and mop. I have two long haired dogs that’s constantly bring in dirt and shed and this vacuum cuts my cleaning time in half ! Couple things to note is the cleaning solution is a bit expensive and in my opinion runs out fast. Also be sure to clean the tank after each use to avoid any smell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has changed my life:) My floor is so much cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and does a really great job of cleaning. It leaves minimal water on your hardwood floors. The self cleaning feature is a bonus. Yes, you have to clean it some, but it's not hard and it's not a hassle as others have stated. It has different modes, so you can use it as a vacuum ifthat's all you want to do. I would recommend it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you find the product easy to use and that it does an excellent job cleaning your hardwood floors while leaving minimal water behind. It’s also great to know that you appreciate the self-cleaning feature and the versatility of the different cleaning modes.

      We sincerely appreciate you choosing our product and taking the time to share your experience. Your comments help us continue to improve, and we’re committed to refining our products even further. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re here to help.

      Thank you again for your support and recommendation. We look forward to serving you again in the future!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great mop that takes w bit to get used to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes mopping less of a chore and a tad fun. It's nice thet you don't have to sweep up before mopping. Only downside is cleaning the unit after using it. Can get old fast. It has w self cleaning setting but it's still recommended to be taken apart to wipe down and air dry. Pro tip: go slow, it's not a vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Where Have you Been all my life??

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!! So easy to use and gets so much dirt off my floors. I use it on LVP and ceramic and works great on both. My only complaint would be I can't do my entire house before the battery runs out. I do have a lot of floor, but it takes 3-4 charges before I am able to get done. It also takes 7-8 hours to fully recharge. Would be great if it had a 2nd battery. But I have a 3600 sf house that is mostly LVP and ceramic (3300 of it). I also go over it real good. It would probably get through about 1200sf before needing a charge. If you do a quick clean you can probably get through about 1800 sf. Floors are absolutely spotless when you are done. No streaking or spotting at all. It doesn't get right to the edge of things, but none of them do. I take a damp microfibernmop and go along all my edges and corners real quick before using this and it works great. It's also very quiet so you can use it when everyone is sleeping. Cleaner has a wonderful clean scent also, not floral so I love that too. And the bonus is that it cleans itself!! Highly recommend. It's worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Does a fantastic job cleaning up spills and messes. Also great for weekly whole house floor washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome vac mop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to try out and this is so much better than traditional mopping. It's easy to setup and use. Does great job cleaning. Self cleaning afterwards is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 4 out of 5 stars

    Not perfect, but good and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is mostly LVP flooring. This vacuums better than our Dyson V8. The mop feature is pretty good but not perfect. It’s good for cleaning up spills, dirty shoe marks, dirty dog foot marks, and just a generally dirty floor. If it requires some scraping to clean this won’t get it off. Overall, I would recommend. We use this the most at our house and pull out the Dyson only for carpets. Make sure to clean throughly after use to avoid a stinky smell!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your insightful review! We’re thrilled to hear that our vacuum performs well on LVP flooring and that the mop feature effectively handles everyday spills and marks. We appreciate your recommendation and are glad to know it’s your go-to for most cleaning needs. We’re taking note of your feedback regarding the mop’s effectiveness on tougher grime and the importance of thorough cleaning post-use. We’re continuously striving to enhance our product’s performance. If you encounter any issues or have further suggestions, please feel free to reach out to us. Thank you for choosing our product and for sharing your valuable feedback!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    You probably need this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm gonna first say that with two toddlers this thing is a lifesaver. My floors have never been this clean. Now with that said, there are some cons. The water tank is way too small. You will have to stop and fill it at least once while you are cleaning your floors. Same with the dirty water tank. Other than that, clean up is sooo much more appealing now!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for reaching out and leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 and it’s been a lifesaver for your family! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. Thank you for the feedback regarding the clean and dirty water tanks. Tineco wanted to keep the S3 as lightweight as possible which is one of the reasons for the smaller tanks but as with any floor cleaner, the tanks will need to be changed during use depending on the size of the room you are cleaning. I have shared your feedback with our design team; they appreciate the feedback! If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again!

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move around and operate. It is a smart vacumn and mop at the same time. Knows how much water to use. Only downside is I have to change the water 3 times to finish my 2600 sq ft.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your detailed and insightful review! We’re delighted to hear that you’re enjoying the smart features of our product, particularly its ease of maneuverability and its intelligent ability to manage water usage while vacuuming and mopping simultaneously.

      We sincerely appreciate you choosing our product. Your feedback regarding the water tank capacity for larger spaces like your 2600 sq ft home is incredibly valuable. We have shared this with our product development team as we are always striving to make improvements and enhance the user experience.

      Should you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help.