Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Floor One S5 Extreme as a high-performing and easy-to-use cleaning device, with many praising its ability to manage messes effectively. The battery life and lightweight design are also appreciated features. However, some customers have noted concerns regarding the water tank size, price, and charging capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Excellent Floor Cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dynamite! Easy to use but does a wonderful job on both engineered hardwood as well as tile.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
Works as Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised, it self cleans the brush with the push of a button. Small tank needs to be emptied and cleaned frequently. System requires thorough cleaning each time DTW is full. System comes with cleaning tools that are stored on the charging, cleaning base,
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 5 out of 5 stars
I love this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down my favorite thing to wash my floors ever!!! It is very lightweight and super easy to use and clean!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Albradstreet, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart cordless vacuum! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results! The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Albradstreet and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very handy and it is cleaning the dirts in my Hosue living room , bathroom tiles very well . Feeling clean and odor free when ever I use this prodict
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you find our product very handy and effective at cleaning dirt from your living room and bathroom tiles. It’s great to know that it leaves your home feeling clean and odor-free after each use.
We sincerely appreciate you choosing our product and sharing your positive experience. While we’re thrilled that it meets your expectations, we’re always striving to improve, and your input helps us enhance our products even further.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
- Pros mentioned:Weight
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wetvac! I switched from the Bissell cross-wave max, and the Tineco sucks more off the floor, doesnt leave too much excess water, is lighter and easier to push. Plus its also easier to clean. Overall im extremely happy with it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We're thrilled to hear that you made the switch to our wetvac and that it has surpassed your expectations. It's great to know that you appreciate its superior suction, water control, lightweight design, ease of use, and cleaning convenience. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have kids and pets. This vacuum makes cleaning up messes very easy and quick
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Great cleaner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great purchase, easy to use, and worked well on tile, but a little rough on old hardwood floors.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, I don’t like that I have to wipe out the bin for dirty water so gross with dog hair and stuff clogging it up. I also wish the water was heated just doesn’t feel like it’s sanitizing at all. Floors feel clean but are they?! It’s not a sanitizing cleaner so makes me wonder. Also it does not clean tile well it completely misses the grout. So I’ll give it 3 stars, if you have smooth floors no grout and not looking for a sanitized mop then you might like it.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Mopping is no longer a chore!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love this smart Mop. Mopping a breeze and actually fun now. This is so easy to use and so much cleaner then the old mop and bucket.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Your search for the best floor cleaner stops here.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer!! This is the greatest appliance I’ve owned!! Easy to use, it prompts you with what’s needed, and actually look forward to using this self-propelled floor cleaner every week. My home has never been cleaner!! A+
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Baby doll
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it makes my cleaning so much easier and faster
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wet vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why there is some people talking about the suction is not strong, maybe they got a malfunction one, the one that we got works awesome, strong suction, cleans the dry dirts spots.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review and for sharing your positive experience! We’re thrilled to hear that you received a unit that works awesome with strong suction and effectively cleans dry dirt spots. Thank you for choosing our product.
We appreciate you mentioning the comments about suction strength – it’s good to know your unit is performing exceptionally well, and your feedback helps us understand the potential for variations.
We’re always striving to improve our products, and feedback like yours helps us ensure consistent quality.
Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!
Rated 4 out of 5 stars
Better than any vacuum ive purchased!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum, but the mop roller holds a certain stench. I also dont know how accurate the dirty to clean lights are, but it definitely does the job! I would have never thought my floors were that dirty! Ive cleaned them 3 times in a row and im still trying to clean them until the water runs clear. It takes about 4 hours to fully charged and the battery depletes within an hour, but id still buy it again.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 1 out of 5 stars
Time saver when it works, which isn't long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.
Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.
We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.
Rated 4 out of 5 stars
Best wet mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water chamber too small. Would recommend getting a model with a larger water chamber. Otherwise excellent.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Never going back to traditional mops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never going back to a traditional mop ever again. This actually makes mopping the house kind of fun. I had a steam mop before and this is way better. Does a great job and makes mopping the house a lot faster.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our mop has transformed your cleaning experience, making it not only more efficient but also enjoyable. It’s particularly rewarding to know that our product surpasses your previous steam mop in performance.
Your satisfaction is our top priority, and we are committed to continuous improvement. While we’re delighted to hear about the benefits you’ve experienced, please rest assured that we are always striving to enhance our products further.
We appreciate your choice to use our product and are grateful for the trust you’ve placed in us. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and support!
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really does a good job for the price and class. you could definitely spend more and buy bigger units, but for small space and frequent cleaning this is a great option.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your thoughtful feedback! We’re delighted to hear that you feel our product offers great value for its price and class, and that it serves as an excellent option for small spaces and frequent cleaning. Your satisfaction is very important to us, and we truly appreciate you choosing our product.
We are always striving to improve, and your insights help us continue to enhance the quality and performance of our offerings. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!
- Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Very good machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, cleans very well and notifies you when the battery and water is low.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
BEST VACUUM EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum has changed my life. Between a toddle and shedding dog, the house was always dirty and regular mops didn’t cut it. But now with this vaccum/mop it’s so easy and stress free to clean the house without torture, less time and efficiently. I wish I found it sooner.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your incredible review! We’re thrilled to hear that our vacuum/mop has made cleaning your home with a toddler and a shedding dog so much easier and stress-free. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!
- Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum mop I’ve ever owned. Works amazing. 35 mins is enough time for me to mop my 1400 sq ft home. The smart feature is a bonus. It does have the self clean feature but I still hand wash the brush since it still has a smell even after the self clean.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend