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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,365 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    If your thinking about it, DO IT!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Ahhh-mazing!!! I wish I would have just splurged on it sooner than I did. For me it is worth every single penny. Cleans great, easy to clean after use and my back isn’t killing me anymore after cleaning the floors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love, love, love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love how easy it cleans up after my drooling dog. I use it multiply times a day and happy that i don't have to sweep then mop because it does both at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Does such a great job getting everything up. The solution smells really good, I only wish there was another to chose from. You do need to clean it after every use, or there will be a “wet dog” smell. That being said, it’s more of a deep clean mop and not for quick cleanups. I clean the roller using a dish brush with dawn, rinse and then use a squeegee to get the water out so it dries faster. I let my mom use it occasionally and she is obsessed. I would definitely recommend to anyone! It is definitely a big purchase, but you won’t regret it.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Worth it if you have pets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars because it’s the greatest product idea. However my main concern is that the dirty water tank fills up fast, and the clean water tank gets empty fast. Also, they removed the WiFi option on this model, so that sucks (but not required). I still recommend to everyone, it just needs minor adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very efficient and easy to manage and clean! Is light and cleans very well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    House is always clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans everything so simple and fun to use. Once you are done its simple to clean and the clean cycle gets most of it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Makes cleaning up messes so much easier. Will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great floor cleaner but not a miracle worker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a few months ago and overall I do like it and have no regrets. Its pretty amazing how much dirt is on an otherwise clean looking floor after emptying the tank. Battery life is very good. I do want to point out some negatives though. First, make sure to thuroughly clean and fully dry the dirty water tank after each use as mine started to smell pretty nasty after just a few cleans. Also, in my opinion a steam mop will do a better job of getting off ground in dirt on surfaces such as LVP and Lenoleum due to the added heat needed to deep clean. So in short, for daily or weekly cleaning of hard surfaces this tool gets the job done pretty well but make sure to clean and dry the tank along with keeping your expectations in check for floors that already have ground in dirt as this wont remove that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend- We use this at least 2-3 times a week. Our floors thank us for it! Would buy this product again in a heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the best product I ever bought, with just 40% charge I can clean 4k sfp house floor… Sled cleaning is a star of the show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has absolutely fallen in love with this vac. She’s old school Latina so she sweeps and mops but would always complain about her arms being sore. Now me being the loving husband I am, bought her this vacuum and it’s made cleaning so much easier even our 12 yr old can do it. To the men out there if your wife loves to clean BUY HER THIS VACUUM AND A LARGE LIQUID CONTAINER. She’ll love you forever

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Buy something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served its purpose for a few cleans. I would not buy this again. I actually just came on the Best Buy website to see when I purchase this because supposedly they have like some trade-in program or something. I’m like I gotta get rid of this thing it can’t handle my household with me and my partner together we have five dogs. I have a Roomba that goes around multiple times a day I also have a zip back and I also have the Tico. It does not get up against the side boards for like I wanna say about 1 inch from it I constantly have to undo the brush rollers from dog hair. I do the self clean out every time I use it sometimes I’ll do it twice. It was nice at first self-propelled in self dried and then the machine started leaking. It just went downhill real quick. I’ve had a few of the mop vacuum combos that have lasted me a long time and this one was the most expensive and I’m only a a few months in giving it a bad review, which I actually meant to do a couple of months ago.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughts on the Tineco product. We’re genuinely sorry to hear that your experience hasn’t met your expectations, especially considering the high standards we aim to uphold. Your feedback is invaluable to us, and we’re committed to using it to improve our products and services.

      Based on your description, it seems that the vacuum struggles to clean along the side boards, requires frequent brush roller maintenance due to dog hair, and has experienced a leakage issue. We understand how frustrating this must be, particularly given the demands of your household with five dogs.

      For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the usage time. If these steps have already been part of your routine, please disregard this suggestion.

      We’d love to assist you further and explore how we can rectify the situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a positive experience with our brand.

      On a positive note, we’re glad to hear that you initially appreciated the self-propelled and self-drying features of the machine. This feedback helps us understand what aspects are working well for our customers.

      We apologize again for the inconvenience caused and want to assure you that we’re dedicated to regaining your trust. Your satisfaction is our top priority, and we’re here to support you every step of the way.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The best cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very easy to clean. All pieces come apart for drying as well. Self cleaning cycle works well as is very easy to use. Def recommend this cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought this would be something that just replaced the Swiffer rather than my actual mop but….. This thing has blown me away! It’s so quick and easy I do it every few nights, my floors have never been so clean. The self clean works great and the battery does all 1100sqft of my tile in auto mode with over 50% still remaining. Just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum when you don’t have a lot of time and you want fast and efficient cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, floors feel super clean after using. House is about 1300sq ft and need to refill tank twice to do the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    a must

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so convenient to use..Saved me sometime to clean the house..Cleaning the floor very nicely..Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the tineco S3 before this. The added capacity a and run time this is amazing. The ability to get the edges of the rooms is also handy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum mop Makes easy to clean and could clean more often since it makes it easier. The only thing I notice is that, when cleaning against the wall you have to vacuum sideways to get better results

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re thrilled to hear that our vacuum mop has made cleaning easier and more frequent for you. Your feedback on its effectiveness and convenience is greatly appreciated. We’ve noted your observation about cleaning along walls and will strive to enhance our product’s performance in this aspect. If you have any more feedback or need assistance, please don’t hesitate to reach out. We’re here to help and committed to continuous improvement. Thank you for choosing us!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great mop vac !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! We have all hardwoods and it cut cleaning time in 1/2

    I would recommend this to a friend