Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
All-in-one device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I love this all-in-one device it's perfect for quick clean ups and mid-week refreshes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear Customer,
Thank you for your review!
We are delighted to hear that you are enjoying your new all-in-one device so far. It is wonderful to know that you find it perfect for quick clean-ups and mid-week refreshes.
Thank you for choosing Tineco. Should you have any questions or need assistance in the future, please do not hesitate to contact us. We are always here to help.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Excellent performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this machine for 5 months, but I can say I am very happy with it! It does a very good job. Cleaning with zero effort.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tineco mop vacuum floor washer is amazing! It’s easy to use and does a great job on all my floors.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you find the Tineco mop vacuum floor washer amazing and that it performs excellently across all your floors. It’s great to know that you also appreciate how easy it is to use.
We sincerely appreciate you choosing our product and taking the time to share your positive experience. Your satisfaction is our top priority, and we are always working to improve our products. If you encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us—we’re here to help.
Thank you again for your support. We look forward to serving you again in the future!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great for hard floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think if you’re wanting to use this on hard floors only then it is better than the Bissel Crosswave. It continuously puts out a light mist so it’s not really usable on carpet/rugs. I only wanted it for hard floors so I don’t mind that you can’t turn off the water. It works really well. I love the self cleaning feature. After the self clean cycle runs I recommend taking the roller out and soaking up some of the excess water with a towel then let it air dry. If you don’t the rollers will start to smell. I also thoroughly clean and air dry the dirty water tank and wipe down any water in/on the unit itself.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great, easy , but may require some pre cleaning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product fit hard surfaces. I still vacuum before using the tineco to clean my porcelain floor. Doing this ensures the dirty water tank isn’t filled with dust bunnies, debris, dirt, food crumbs, or hair. You can just use the tineco straight off the bat, but you will take longer cleaning the dirty water tank. Also don’t use this product to clean LARGE messes like noodle soup or a bowl of cereal. Clean with a rag first as much as you can and then use the tineco. These things might seem tedious but if you do this, it will ensure you have a pleasant experience with the tineco product
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco 3 -1 Mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Works great. Worth the money. Recommend to purchase.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Great product! Easy to use and cleans fast!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dislikes. Battery lasts long and I can clean it easy. Pricey but feel like it will be worth it in the long run.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it with no issue so far.. It clean my home well. Just know that it’s not for deep cleaning, it’s for everyday use..
I would recommend this to a friend Rated 4 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. I use it on a daily. Only downside is if you do not do maintenance adter every use it will get a funky moldy smell. Also you have to use their floor cleaner and not your personal favorite
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Choose it and you will make your life easier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something special to make home cleaning more comfortable and efficient! And I got it ! I would definitely recommend it all my friends
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Weight
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet and light. It does a great job on engineered wood floors. Youll be surprised how much dirt comes up using this.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my hardwood and tile. Love that it has a self cleaning cycle. Easy to use, easy to clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
I want 3 of these they are 5 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible it is easy to use. Cleans itself it is well worth every Penny
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Floor Cleaning System Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tineco 3 in 1 is simply a remarkable innovation and perfect for our home. I love it's ability to sense where floor is most dirty and will automatically add more cleaning solution and power. We are completely satisfied. The self cleaning feature is a massive plus, too. It literally self senses when its time to clean it!! And it's so simple and easy. Love it!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
BEST PURCHASE EVER
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE!! This machine is amazing. Makes mopping so much easier and faster. Kids even love to use it. Talk about getting a deep clean. Highly recommend.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vaccum mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I gave away my vaccum and swifter mop after using this multi feature vaccum gets up all the dirt very efficiently
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your stellar review! We're thrilled to hear that our multi-feature vacuum is doing such an efficient job of cleaning up dirt. It's always our goal to provide products that make cleaning easier and more convenient for our customers.
We're glad you're enjoying the benefits of our product, and we appreciate you taking the time to share your positive experience.
Thank you for choosing us. We're committed to providing you with high-quality products that meet and exceed your expectations. If you have any suggestions for how we can improve, please don't hesitate to let us know.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great mop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 large dogs in the house and its a disaster during wet weather. This power mop saves alot of clean up time and does a far better job than a conventional mop.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We’re thrilled to hear that our power mop has made a significant difference in your cleaning routine, especially with two large dogs in the house during wet weather. It’s great to know that our product is not only saving you time but also doing a better job than a conventional mop.
We appreciate your feedback and are committed to continuing to improve our products to better meet the needs of our customers.
Thank you for choosing our product. We’re delighted that you’re happy with your purchase and are proud to be a part of making your life easier.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LOVE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THIS! Super easy to use and cleans very well. I had a bissel crosswave and did not do the job like this one. The suction is way better than the bissel.
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Overpriced, good at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was ecstatic at first when i bought the tineco floor one s5 extreme 3 in 1. It mopped the floor, picked up crumbs; it was great! Then... After a month or two of use, the realization that the self clean function doesn't really self clean that well. Your gonna have to take the whole thing apart, run water through the tubes, scrub every bit of the dirty water tank and wet filter, and use some sort of detergent to clean the brush roller thoroughly. The mop is for light duty messes only! - no stuck on things, nothing sticky, nothing oily, just liquid and crumbs. The dirt indicator doesn't really indicate dirt- your eyes are better at seeing it than the sensor. Oh, and when it comes to crumbs, your better off vacuuming your floor first then using the tineco to mop. The crumbs collect behind the brush roller on the mop and make your mopping efforts less effective- forget about collecting anything bigger than a cheerio; it'll just clog the inch diameter suction tube. Also, very dirty messes, day old liquid that you thought you'd be able to clean right away and then couldn't; cause children, etc.. your gonna need a scrubby or cloth on your hands and knees. It can do it... But, you'd have to use about half the clean water tank and 5 minutes going over the same spot over and over and over. Either that or your your gonna have to put some other cleaner on your floor before you get to it and let it sit on the mess for a few minutes. At that point it's not worth the five minutes of waiting and you could've just gotten it clean with a rag faster. Overall - would i buy this again? Not for the +$300 that i paid. I've had it for more than a year and i would still buy a tineco product but maybe a better one than this. If it were under $200, it's definitely worth the hassle but otherwise stick with your dedicated vacuum and separate mop.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you initially found the Tineco Floor One S5 Extreme to be a great tool for mopping and picking up crumbs. However, we are sorry to learn about the challenges you've faced with the self-cleaning function and other aspects of the product. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that the self-cleaning function did not meet your expectations, requiring manual cleaning for optimal results. Additionally, the mop's performance with heavier messes and the dirt indicator's accuracy were not satisfactory. We understand how these issues can be frustrating, especially when dealing with everyday household messes.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Regular maintenance, such as cleaning the brush roller and checking for blockages, can also help improve performance.
We’d love to assist you further to address these concerns and explore potential solutions. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve these issues and improve your experience with our products.
Best regards,
Tineco Customer Service Team
- Cons mentioned:Water tank size
Rated 4 out of 5 stars
Vacuum/mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ! The only thing that I would change is the water tank size, definitely needs a larger tank to cut down on the refills.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .We’re thrilled to receive your positive review and to hear that our product is performing well for you! It’s great to know that it’s living up to your expectations and is a reliable addition to your cleaning arsenal.
We appreciate your suggestion regarding the water tank size. Customer feedback like yours is invaluable in helping us improve our products. We will certainly take your recommendation into consideration as we continue to refine and enhance our designs.
Thank you for choosing our product and for taking the time to share your thoughts. We’re committed to providing our customers with the best possible cleaning experience, and we’re glad to have you as part of our community.

















