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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,365 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to clean after use. Light weight and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Product!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated cleaning my hard wood floors since it was a process using a mop/swifter wet jet and vacuuming. But this solved those problems and I save so much time cleaning. The smart technology is amazing in knowing when the floor is dirtier and knowing when it needs to be charged, emptied, or refilled. This was also super easy to assemble and the whole product/charging station is small making it easy to store. Overall, this product makes cleaning hardwood floors SO much easier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice floor cleaner and easy to use. Only complaint is that that the clean water tank is a little small.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 large dogs and 1 cat. This mop/vacuum is perfect not only for routine cleaning but for sudden accidents as well! The self cleaning mode is also very helpful. Sometimes animal hair can clog tubes. The self cleaning mode not only cleans the brush but the suction tube as well! 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and mop .. cuts your chores in half

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    im a new customer. impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I've been a bissel customer and before I got this vacuum I bought the new bissell crosswave x7 and returned it the same day I got it left streaks all over my porcelain tiles. I was surprised. So I purchased this one and was very impressed. So easy to maintain since it's self cleaning. I do however still clean the parts after each use. No bad odors like bissell crosswave. It talks and tells u what needs filling and so on. So makes it easy for whoever is doing cleaning your home. I hope it last !!!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ao good. The only potential cons would the mixture of debris and dirty water in the dirty water tank, wish they were in separate compartments. Other than that for the most part its an overall good cleaner that I've enjoyed using.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! easy to use and cleans really good! No complains here!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. The self cleaning mode is so ideal and really like that it came with multiple rollers

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We're thrilled to hear that you love our product and that it's working great for you. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
      We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
      Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Good!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum/mop. It basically glides on its own so I’m barely pushing it when I mop which is soooo much easier on my back. I deducted 1 star because you do have to dump the dirty water and refill the clean water a few times when I’m mopping. I wish it had a larger capacity tank for clean and dirty water. It is easy to clean though which I appreciate!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Easy and Efficient Floor Cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this item. It makes it a lot easier to keep the floors clean for my crawling baby. Self-clean the mop after each use to keep it smelling good.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that our product is making it easier for you to maintain a clean and safe environment for your crawling baby, and that the self-cleaning feature keeps the mop fresh. Your satisfaction is our priority, and we’re here to support you with any further needs.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how much I needed this until I used it for the first time! My floors have never been cleaner and yes I mopped on a regular basis but this is more efficient, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent hard surface cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted one of these for Christmas and since she was at our house we gave it a try before she took it home. It worked so well the we bought our own. Then we bought another for our parents. We love how well it cleans. We also appreciate the self cleaning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Great and Easy To Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device on sale from the Best buy app. It runs circles around the old vacuum cleaner that I had. Great for hard floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re thrilled to hear that our device outperforms your old vacuum cleaner and is great for hard floors. We’re glad you took advantage of the sale on the Best Buy app and chose our product. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Hard Floor Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Easy to use and does an amazing job cleaning the floor. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a mop ready at any second makes for a cleaner home, we use it almost daily just to clean up simple messes the regular vacuum cant get.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re delighted to hear that our mop is a valuable addition to your cleaning routine, helping you keep your home spotless. Your satisfaction is our top priority, and we’re committed to providing products that make your life easier. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on your valuable feedback.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, saw it on social media and had been eying this for a while. I read lots of reviews, watched YouTube videos then one day i said screw it and bought it because i couldn’t stand how dirty our floors looked. The self cleaning is awesome, it just works. So far very happy with this purchase and would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it cleans very well & I enjoy the self cleaning feature.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review and for sharing that you absolutely love the product! We’re thrilled to hear that it cleans very well and that you especially enjoy the self-cleaning feature – that’s exactly what we aim for.

      Thank you for choosing our product and for your kind words. We truly appreciate your business.

      We’re always striving to improve, and your positive feedback helps us know we’re on the right track. We’ll continue working hard to make our products even better.

      Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Cleans spills and save your floors and your back, all in one step, one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Invention Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop vacuum! I was very hesitant about buying due to the high price but I caught it on sale! My floors have never been cleaner!! The first time I mopped I was so embarrassed the water was almost black! Since after that first cleaning the water has not been that dark. I hope it lasts a long long time because I don’t think I’ll ever want to live without it!

    I would recommend this to a friend