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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happily Influenced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was influenced by TikTok and was so excited to pick this up on sale. It has made cleaning my vinyl floor SO quick and easy! I also love that it is self-propelled, making it so simple to use. I absolutely love it and recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Love it! Would definitely buy again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so helpful in keeping my floors clean. It does a good job. It will not get super hard stuck on food off very quickly. Which is pretty normal for any mopping. So as long as you’re not expecting it to do that you’ll love it. If I use it regularly I can mop my whole title downstairs (1700 sq feet) with one charge. Another benefit is that one small capful per full water dispenser. Which is awesome. If I do my whole house it only takes two full water and 2 capfuls. So I think the solution will last a long time. This comes with 2 extra rollers and an extra filter. Really quite happy with my purchase. Hoping it’ll last a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed. I’d never found anything that truly cleans our hardwood floors UNTIL NOW! This mop vac is amazing! Please be patient as you will have to change the dirty and clean water tanks a few times during cleaning. But it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mom’s best friend!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend now!!! Best invention ever! Good for maintain your kitchen area clean , keep in mind its is not for clean a really dirty house but if you are like me obsessed with cleaning every day it’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit skeptical that both wet and dry functions would work as good as individual solutions would be they have been great! We have both hardwoods and carpet and it's been awesome. Most importantly, it mops really really well and it's likely we can consolidate down to just this item going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been amazing as a time saver my floors are never dirty anymore! Makes quick work of toddler messes can't say enough good about this product. Get it!!!! Cut down on Christmas clean up by hours.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco S5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this Tineco, for the price it’s so worth it. Saves us so much time cleaning and does an amazing job with the floors!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    It’s ok. There’s better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love it but I don’t! After every single time you use it, the parts need to be cleaned to avoid any lingering odors. I bought this thinking it was going to cut down time in cleaning but I think it doubled it due to having to clean the parts. Also the back part where it charges broke within the first 2 months. Still charges though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco making my life easier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my Tineco S5 Extreme. It really hurt my back to sweep and mop my bathroom, kitchen and dining room but using the Tineco has made this big job so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this mop/vaccuun!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop/vacuum!! I have two labs and it collects all the dog hair! It cuts my time in half when cleaning since it vacuums and mops at the same time. Everyone should have one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well on hardwood floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize the dirt left on my hardwood floors until I used this product. I was able to get out stains that a regular mop could not get out. It was easy and simple to use. It is worth the money if when you can catch it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The best The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two in one the best no more sweeping or moping I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality and ease of this product. Its sleek design is an added plus. For added functions I would be great to have a hose attachment to reach tight corners but overall, a solid purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleaning is a breeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why I didn’t buy this sooner. My wife initially said she didn’t think it was necessary. Then she tried it. The majority of our house is hard wood and this cuts down our cleaning time dramatically. It does a wonderful job too. I no longer dread cleaning the floors since because this does the vacuuming and the mopping all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome. Saves me time. I love it. This makes it so I clean more, worth the money. It comes with cleaning solution and extra brushes. 2 of them! Not great with hair though so make sure you check the brush and clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, works on wet floors, more like a mop which also vacuums but on wet floors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tineco, really does the job. It’s so convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase. It makes life so much easier with a toddler and dog! Works very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, but has a hard tone picking up the crumbs ort the floor

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, I really did, but it does some weird wonky things that I don’t love. I contacted tineco customer service once already asking them why it keeps saying the dirty water tank is full, when it’s not? They told me that the sensors that hang down into the tank have to be dry… Why on earth would you put sensors into a dirty water tank that have to be dry, when it’s wet? I understand they’re supposed to sense when the tank is full, but clearly it’s too sensitive. Not only that, but it flat out stinks and I have 2 dogs, 2 cats and 4 kids. The solutions don’t even smell very good. I can hardly smell them when I use them. I’m overall really frustrated with this purchase, and I feel like for as much as it cost, it should preform better. I just ordered a bissell crosswave instead, my mom just got one, and I honestly like it better, and it smells better. I guess I’m out $350.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Valued Customer,

      Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear about the issues you’ve experienced with our product. We take your feedback very seriously and will use it to continuously improve our products and services.

      Based on your description, it seems that you have encountered several issues, including overly sensitive sensors in the dirty water tank, unpleasant odors from the machine and cleaning solutions, and overall dissatisfaction with the product's performance given its cost. We understand how frustrating and disappointing this must be for you, especially when you have a busy household with pets and children.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that the sensors are dry before operation can help prevent false full-tank alerts.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you again for your understanding and support. We are committed to providing high-quality products and services to all our customers and hope to resolve your issue as soon as possible.

      Best regards,
      Tineco Customer Service Team