Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,365 reviews
  • Rated 5 out of 5 stars

    Great for cleaning PVC floors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time and still this is one of the most used electronics in my house it works great as new still. Cleans up any mess

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good, I like it because its self clean, tell you when to empty and fill the water love it

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Too much work for the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to do my review because I was immediately unimpressed but I figured I needed time to get used to the mop and it’s features. The device always wants a self clean cycle requiring a full water tank (fine) plus cleaning fluid. The frequency of the self clean makes no sense financially/efficiently if you’re using cleaning fluid to clean and to clean the machine. The water tank is small so you can easily go through 3 tanks to clean a house and then another tank to clean the machine, all requiring fluid. Next, the dirty water tank is ultra ultra sensitive requiring it be dumped every 1/3” of water collected. I am working harder with this mop than I am with an old fashioned bucket style. I have two different type steam mops (one static one spinning) and wanted this one to try and add the “smart” dual features which included a vacuum. Don’t waste your money. Buy a simple steam mop - you’ll sweat less, walk back and forth to the sink less, and save $$. As far as it’s cleaning ability: there is no pressure in this, it very very very lightly rolls over the floor. If you have pets you know you need some scrub and this is not for you. Maneuvering: it works well, fast, but this is not enough to make it actually effective. I googled whether or not I can use some other - easier to find or cheaper cleaning fluid for it and I couldn’t find anything. Such a disappointment- I thought I’d save sweat and time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all around floor cleaning, favorite cleaning household tool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made!! Nothings easier than keeping your floor clean now with this awesome machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great working machine. I use it daily for simple messes and it’s perfect. The only thing I do t like about it is that it doesn’t work on hard to clean spaces such as my daughter spilled playdoh and a small bit got smooshed and won’t come off with the vacuum. But dog prints and shoe prints come up great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Steam Floor Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who has watched this steam mop on the internet for over a year. She loves it and says it does a great job! I may now have to consider getting one myself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome vacuum/floor cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this floor vacuum/cleaner especially if you value your hardwood floors. I have only used this once since I purchased it 3 weeks ago and I absolutely love it and it was worth every dollar spent. Best Buy offered it as a Daily Deal for $100 off. You will be impressed with the outcome!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What a machine!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a machine! We just installed LVP flooring and I wanted something that would save me time and get the job done and boy does this do it. Flooring was down for two days and the amount of crud it picked up off the floor along with pet hair (2 cats and 2 dogs) it got was impressive. I am so glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No fuss mop vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to put together and use, AND works really well. Cleans up hard floors with fast dry time. Polishes it up nice too. I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Would Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for cleaning up the floor on a regular basis as well as any spills no matter how messy. I would recommend this item to anyone but especially to those with pets and children!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, I really did, but it does some weird wonky things that I don’t love. I contacted tineco customer service once already asking them why it keeps saying the dirty water tank is full, when it’s not? They told me that the sensors that hang down into the tank have to be dry… Why on earth would you put sensors into a dirty water tank that have to be dry, when it’s wet? I understand they’re supposed to sense when the tank is full, but clearly it’s too sensitive. Not only that, but it flat out stinks and I have 2 dogs, 2 cats and 4 kids. The solutions don’t even smell very good. I can hardly smell them when I use them. I’m overall really frustrated with this purchase, and I feel like for as much as it cost, it should preform better. I just ordered a bissell crosswave instead, my mom just got one, and I honestly like it better, and it smells better. I guess I’m out $350.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Valued Customer,

      Thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear about the issues you’ve experienced with our product. We take your feedback very seriously and will use it to continuously improve our products and services.

      Based on your description, it seems that you have encountered several issues, including overly sensitive sensors in the dirty water tank, unpleasant odors from the machine and cleaning solutions, and overall dissatisfaction with the product's performance given its cost. We understand how frustrating and disappointing this must be for you, especially when you have a busy household with pets and children.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that the sensors are dry before operation can help prevent false full-tank alerts.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you again for your understanding and support. We are committed to providing high-quality products and services to all our customers and hope to resolve your issue as soon as possible.

      Best regards,
      Tineco Customer Service Team

  • Rated 5 out of 5 stars

    Great Mop/Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is enjoying the multiple task that this unit is able to accomplish.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A step up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and wheels are powered. My back no longer hurts as it did while mopping in the traditional method. I was surprised how much "dirt" was in the water when I finished.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE LOVE LOVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t love this vacuum more! Even when I think my floors are clean this thing tell me otherwise! The water bucket is always brown no matter how many times I clean. I have kids and they are always spilling something. EAsy to use and self cleaning mode is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and not noisy. It makes cleaning easy and enjoying

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum/Mop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on buying the Tineco because of the price but im glad i did! It's been amazing and cleans just like advertised. The self clean is a great feature but you still need to take the brush roller, lid cover and dirty water tank out and clean after each use. This takes less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is one of the best I ever own. I have purchase alot over the years and I have to say it traps female/long year easily without malfunctions. Enough power to clean a house and the innovative interactions is self explanatory. You can’t fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way this vacuum sucks every single dirt very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing thing I've ever purchased. I have 4 boys, 2 dogs, a cat, and a bird. No idea how I went so long without this. Clean up is 100 times easier. Self cleaning option is the best thing ever!!

    I would recommend this to a friend