Customer Ratings & Reviews

Thank you so much for your wonderful feedback! We’re thrilled to hear that the product works so well and that you absolutely love it. Your satisfaction means a lot to us.

We also appreciate your suggestion regarding the water/cleaner capacity. We’re always looking for ways to improve our products, and your input is invaluable in helping us do better.

If you have any questions or need further assistance in the future, please don’t hesitate to reach out to us. We’re here to help!

Thank you again for choosing us. We look forward to serving you again!

Thank you so much for sharing your experience with us! We’re delighted to hear that you love how easy the mop is to use and that it has genuinely made your life much easier. That’s exactly what we aim for!

We appreciate you also mentioning the downside regarding the occasional smell if the water isn’t cleaned daily. This is valuable feedback for us. While we design our products with easy maintenance in mind, understanding real-world usage challenges like this helps us identify areas where we can potentially improve our instructions or product features to make the cleaning process even more straightforward and minimize any unpleasant odors. We will definitely share this feedback with our product development team.

Thank you again for choosing our mop and for your candid review. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

kstrass, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again kstrass and welcome to the Tineco family!

Thank you for taking the time to share your feedback with us. We’re delighted to hear that your mom is pleased with the Tineco product you gifted her, especially as it caters to her porcelain kitchen floors.

We understand that setting up new appliances can sometimes be challenging, especially for the elderly. We appreciate your effort in assisting your mom with the setup process. Your experience is valuable to us, and we will strive to improve the user-friendliness of our products for all customers, including the elderly.

If your mom or you encounter any difficulties or have any questions in the future, please don’t hesitate to reach out to us. We’re here to provide assistance and ensure a seamless experience with our products.

Thank you again for choosing Tineco for your mom’s needs. We appreciate your support and look forward to continuing to provide you with products that bring joy and convenience to your loved ones.