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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,365 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing that i got for my self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean with it. Not using moping tools anymore

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    JohnL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Heard about the Tineco from our daughter-in-law and she was right - great floor product for hard floors - all types. Really cleans up our new LPV flooring and with minimal water residue on floor. The 'wet vac' system is great and easy clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum mop. I really recomended. Very funtional.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our vacuum mop. We are thrilled to hear that you find it excellent and highly functional. Your recommendation means a lot to us, and we are grateful for your choice to trust our product.

      Rest assured, we will strive even harder to enhance the quality and functionality of our products.

      Thank you once again for your kind words and support. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this! coming from a toddler and dog mom!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so awesome and easy to use! love all the features it has, just think the battery life could be better for the price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing i dislike. This items cleans my floors so perfect and saves me time during the day. It does not have harsh chemicals if you use the Tineco solution.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The first one I purchased, within the first month, I had to send it off for repair. Tineco ended up sending me a brand new unit because they could not repair it. The company is really easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Squeaky Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. So convenient and efficient. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made! It makes cleaning up behind my toddlers so much easier. I have tile and laminate flooring and it works great on both.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Xav

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the product works fine and customer support also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me encanta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. I recommend this vacuum to maintain the house really clean

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review and high recommendation! We are delighted to hear that you consider our vacuum an excellent product for maintaining a clean home.

      We sincerely appreciate you choosing our product and placing your trust in its performance. Your satisfaction is our top priority, and we are committed to continuous improvement to ensure we consistently meet and exceed your expectations.

      Should you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re always here to help.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusy got thisnfornour newly installed Vinyl flooring and it cleaned them quiclnand effectively. Self cleaning is great too. The suction only mkde on this model is great forna quick spot cleaning as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has changed my life. Keeps my floors clean for my grandkids.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Still haven’t decided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I think this product could be amazing and I’ve only had it just for a few weeks but it’s already shut off a couple of times and acted like I had a full water tank when I didn’t and then I take the water tank out and I put it back in and then it starts working properly again so I’m just not sure yet whether or not it’s a great product. If it holds up and is sturdy then it could be,the rest of the technology in the way that it works all of that is it looks like and feels like an amazing product. Hope this helps. If it holds up I will change my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco for Mr. Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco S5 is exactly what I had hoped it would be. Saves so much time and actually cleans the floor instead of pushing the dirt around. Cereal and chips on the floor from 4, 6 & 8 year old boys is no longer a issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice modern vacuum mop with great features love that you can put away and cleans its self by a push of a button. You can also store it with its own storage bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have tried every method of cleaning floors and this is by far the best! I can best describe the floors as cleaner than when they were brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.

      Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.

      Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use, cordless, easy to maneuver but very sensitive to dirt. It will stop working when the water or the base is dirty

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonder cleaner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! I am using this weekly once. My cleaning time was 45 mins to 1 hr before but using this product, my cleaning time is reduced to 30 mins.

    I would recommend this to a friend