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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing mop replacement !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We threw away our normal mop. And we do not regret it. This vacuum mop is amazing . It amazes me how we mop each day and the water is still grayish... Really happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have made in years, this thing really cleans my floors so much better than anything else I have ever used including sitting scrubbing on my hands and knees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum/mop! Have kids and this makes for an easier clean up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco for Mr. Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco S5 is exactly what I had hoped it would be. Saves so much time and actually cleans the floor instead of pushing the dirt around. Cereal and chips on the floor from 4, 6 & 8 year old boys is no longer a issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use. Easy to clean. Love not having to scrub the floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment if you have non-carpet floors and need frequent cleanups. Saves time by doing both jobs of vacuuming and mopping at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was cleaning my floors before but wow! After using the tineco floor cleaner you can instantly tell the difference. Amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Everything and dog hairs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephews bought this for their small care taking dog business. They have dogs at the house all the time and this works like a charm keeping the Flores clean

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product deserves the hype. My floors have never been cleaner. Incredibly easy to use. Would be nice if it had a longer battery life and/or swappable replacement batteries but still thrilled with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing unit

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum in an amazing unit. This is my wife’s happy place. She puts her headphones in and cleans all of the hardwood floors. She loves this vacuum maybe more than me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Cleans quickly. Easy to use. Perfect for daily cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for lazy people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is kind of life changing for someone who is both lazy but appreciates thorough cleaning. Honestly think this cleans better than a traditional mop (without spending hours) and don't have to vacuum before. Just clean out after each time. Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tineco S5 smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco s5 smart is the best Long time battery life High suction Useful brush Keep your house clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great floor my moms kitchen floor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom, who has porcelain kitchen floors, and after setting it up for her, as it was kind of confusing for an elderly woman, she was pleased with it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We’re delighted to hear that your mom is pleased with the Tineco product you gifted her, especially as it caters to her porcelain kitchen floors.

      We understand that setting up new appliances can sometimes be challenging, especially for the elderly. We appreciate your effort in assisting your mom with the setup process. Your experience is valuable to us, and we will strive to improve the user-friendliness of our products for all customers, including the elderly.

      If your mom or you encounter any difficulties or have any questions in the future, please don’t hesitate to reach out to us. We’re here to provide assistance and ensure a seamless experience with our products.

      Thank you again for choosing Tineco for your mom’s needs. We appreciate your support and look forward to continuing to provide you with products that bring joy and convenience to your loved ones.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop. Love the option to wash or just vacuum. I wash my floors daily and this actually is the first mop that makes it enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this mop is to use; it has made my life much easier. Only downside is that it sometimes smells when you don't clean the water daily.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for sharing your experience with us! We’re delighted to hear that you love how easy the mop is to use and that it has genuinely made your life much easier. That’s exactly what we aim for!

      We appreciate you also mentioning the downside regarding the occasional smell if the water isn’t cleaned daily. This is valuable feedback for us. While we design our products with easy maintenance in mind, understanding real-world usage challenges like this helps us identify areas where we can potentially improve our instructions or product features to make the cleaning process even more straightforward and minimize any unpleasant odors. We will definitely share this feedback with our product development team.

      Thank you again for choosing our mop and for your candid review. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely obsessed with my tineco. Instead of pushing dirty water around like a mop, it sucks up with water as it’s being used and makes the house smell amazing. No need to vacuum or sweep before hand and it has no issues sucking up anything I have came across

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on cleaning my tile floors and picking up dust and debris . Doesn’t leave spots . I don’t use cleaner in the actual water I use a spray cleaner on the floor .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mopper vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Highly recommend. If you have pets that shed alot make sure to vaccum before you use. If you have a house with multiple floors, you might need a charge or two to get all the floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mop vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well. I absolutely love it. I wish it held more water/cleaner but it is still an awesome product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! We’re thrilled to hear that the product works so well and that you absolutely love it. Your satisfaction means a lot to us.

      We also appreciate your suggestion regarding the water/cleaner capacity. We’re always looking for ways to improve our products, and your input is invaluable in helping us do better.

      If you have any questions or need further assistance in the future, please don’t hesitate to reach out to us. We’re here to help!

      Thank you again for choosing us. We look forward to serving you again!