Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Best vac/mop on the market
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Extreme is definitely an understatement! Cleans so well! If i go back over my floors with a regular mop the water is clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum picks up pet hair well and cleans floors efficiently.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is great, it does an excellent hob in cleaning the floor and itself, it is also self driven i feel like i have to hold it back
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Light but not strong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.
No, I would not recommend this to a friend Great floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well so far. Goes through water and battery quickly. Amazing how dirty the water is after cleaning a floor that does not seem as dirty as the water gets.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Ease of use
Buy it !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the hype ! It makes it so easy and convenient when cleaning up the kitchen or a small area ! I am not disappointed love it
I would recommend this to a friend tineco #3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product !!!!!!!! Does great cleaning on both our tile and wood floors
I would recommend this to a friendBrand response from Tineco Support
Posted .We are absolutely thrilled to receive your enthusiastic review! It’s fantastic to hear that our product has exceeded your expectations and is doing a great job cleaning both your tile and wood floors. Your satisfaction is our top priority, and we’re delighted to know that our hard work is paying off.
We appreciate you choosing our product and taking the time to share your positive experience. Your kind words not only brighten our day but also inspire us to continue delivering high-quality cleaning solutions that make your life easier.
While we’re pleased with the positive feedback, we’re also constantly striving to improve. If you have any suggestions for how we can make our product even better, we’re all ears. Your insights are invaluable to us as we work to enhance our offerings and provide an exceptional experience for all our customers.
Thank you once again for your support and for being a valued member of our community. We’re committed to maintaining the high standards you’ve come to expect and look forward to continuing to serve your cleaning needs.
If there’s anything we can do for you in the future, please don’t hesitate to reach out.
- Pros mentioned:Cleaning performance
Muddy Dogs not a problem with this cleaner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two large young dogs that have been tracking in mud through their dog door everyday. This floor cleaner is my savior and manages to clean up all the mud. It does a fantastic job! And the self cleaning is such a great bonus. Absolutely love it!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
My new best friend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum cleaner has changed my life and my home. I used to procastinate cleaning up after spills since it was too kuch effort but with this, I clean up right after a spill since its just so easy.
I would recommend this to a friend - Cons mentioned:Water tank size
It’s cool, but ehh….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.
I would recommend this to a friend - Pros mentioned:Ease of use
My favorite home purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m obsessed with this. My home is VERY dusty and this gets it all. It’s super easy to use too and left ZERO streaks. No matter what I use on my floor it always streaks. It also picks up hair really really well. Super happy with this purchase!
I would recommend this to a friend A++
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable product! Limits the amount of time cleaning & nice to not have to go back and forth on vacuuming/mopping.
I would recommend this to a friend- Pros mentioned:Ease of use
Five star
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Super practical; functional and very easy to use
I would recommend this to a friend - Pros mentioned:Cleaning performance
It was good in the beginning
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for only one year and it was great in the beginning but started to noticed it started gaving some difficulties. I noticed that the top wouldnt stay on and the spring was out of it . When it clean there qas still water that spit from the sides, And not even a year old it not sucking up dirty water. I clean it after every use and also order the cleaning solution as it recommended. Its charged and cleaned . Everytime i put it on it works for a second than turns off and spits water. I live in a small apartment with 2 bedroom and 2bathroom no pets or anything . So i dont understand why it just stop working in less than a year.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your experience with us. We are pleased to hear that our product initially met your expectations and worked well for you. However, we are truly sorry to learn about the difficulties you've encountered over time. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that after a year of use, the vacuum's top won't stay on, the spring is out of place, and it's having issues with water spitting from the sides and not sucking up dirty water effectively. We understand that you have been diligent in cleaning and charging the device as recommended, and we appreciate your efforts in maintaining it.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and restore your confidence in our products.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Exactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplified my life with two messy dogs and a baby. My only complaint is the frequency of constantly dumping the dirty water and refilling the solution. Does and excellent job at cleaning. Would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best invesment ever!! I mean, sweap and mop at the same time!! Saves time anf no back pain any more from mopping my floors!! Highly recommended!
I would recommend this to a friend - Pros mentioned:Ease of use
Recommended and preferred over any other brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use. I have owned a bissell crosswave pet cordless before and it was giving me very hard time dispensing water and cleaning debris. I am so happy i made the switch.
I would recommend this to a friendBrand response from Tineco team
Posted .Thank you, Amytl, for your fantastic feedback on the Tineco Floor One S5 Extreme! We're thrilled to hear that you find it easy to use and that it has exceeded your expectations, especially compared to your previous Bissell Crosswave Pet Cordless.
At Tineco, we strive to deliver innovative and high-quality products that provide superior cleaning performance and user convenience. The Floor One S5 Extreme is designed to make your cleaning routine effortless with its 3-in-1 functionality, iLoop Smart Sensor, and efficient water dispensing.
We greatly appreciate your recommendation and your preference for Tineco over other brands. If you have any questions or need further assistance, please don't hesitate to reach out to us at service@tinecousa.com. We're here to ensure your continued satisfaction with our products.
Happy cleaning!
Tineco Support
- Pros mentioned:Ease of use
Cleaning made easy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could cleanup get any easier! I find myself wanting to vacuum because it’s easy to use and fun! Love the voice prompts and self clean cycle!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, you can really see the dirt and dust that comes off your floor when you finish.
I would recommend this to a friend