Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
I want to love this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried the Bissell which leaked. I tried the Tineco S3 which was good, so I thought the S5 would be better. It is. Bigger tanks, edge roller, way more powerful auto cleaner and self propelled to name a few. BUT I keep getting the “Dirty water tank full” error even when it’s not. Therefore it won’t clean until you fix the error. I’ve tried everything to “clean” the tank error, looked online, followed directions even from a TikTok made about this on their own account! It happens so much, that I had to return the product. Ugh. I’ll be looking for another brand
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback and for giving our Tineco S5 a try. We’re sorry to hear about the issue you’ve encountered with the “Dirty water tank full” error message and understand how frustrating this must be for you, especially after having a positive experience with our S3 model.
Based on your description, it seems that you’ve experienced persistent error messages despite attempting to troubleshoot and clean the tank, even following online instructions and a TikTok video from our own account. We apologize for the inconvenience this has caused you and appreciate you bringing this to our attention.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues with the dirty water tank error, please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d be happy to assist you further and help resolve any remaining issues. We stand behind the quality of our products and our team is dedicated to ensuring you have a positive experience with our brand.
Thank you for bringing these concerns to our attention. We’re continuously striving to improve our products and services, and your feedback plays a crucial role in this process.
- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works well...I know longer use my vac or mop
I would recommend this to a friend - Pros mentioned:Cleaning performance
Floor magic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent floor cleaner. Used at office to get vinyl floor clean. Self cleaning worked great
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this floor cleaner!! It is so easy to use and clean. Anything that will help get my daughter to help clean is worth the money!!!
I would recommend this to a friend - Pros mentioned:Ease of use
.
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That one on the market gets the floor clean every time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this…. Its amazing, the floor feels so smooth
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with product, makes cleaning the floor 100 times easier and quicker.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Cleans my vinyl plank floors perfectly. One thing it does not get close to the edges to clean, but it saves me time and that’s a plus.
I would recommend this to a friend - Pros mentioned:Cleaning performance
My go to item for parenting two small kids
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever bought. It cleans up most things like a champ. From spilled water to yogurt or sticky rice or crumbs it does it all! Highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Works as advertized
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for cleaning the floors. No issues what so ever.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tatyana
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best floor cleaning device. I am using it every day
I would recommend this to a friend - Pros mentioned:Ease of use
Does the work for you
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best floor cleaner and will save you alot of time. I own my own cleaning company and all my clients love this!!!
I would recommend this to a friend Overall Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great product! But make sure you empty and clean the DWT, if not, you will be sorry. Just FYI Also, it failed the dropped egg test as far as the shell. Everything else is great!
I would recommend this to a friend- Pros mentioned:Cleaning performance
This thing is awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are thinking of getting one, you should. The amount of dirt this cleans off the floors is insane.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job cleaning my tile floors. My tiles look like boards and there are tiny grooves which have been a pain to get clean
I would recommend this to a friend Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It makes me help my wife cleaning and mop
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great wet vac product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum mop duo also leave the floors clean and smells fresh
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco S5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantástic! Amazing job for this vacuum, all expectatives i wait
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco s3 vacuum mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. I've never purchased a better vacuum/mop.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product love it so much i would definitely buy again
I would recommend this to a friend