Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. I only wish I knew about it sooner. Cuts cleaning in half and floors are cleaner.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It makes me help my wife cleaning and mop
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product love it so much i would definitely buy again
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great Time Saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one. The first stopped working after about 6 years.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your repeat purchase and for trusting our product again! We’re delighted to hear that your first unit lasted for 6 years. We strive to deliver reliable and long-lasting appliances to our customers. If you ever encounter any issues or have questions about your new unit, please don’t hesitate to reach out to us. Your satisfaction is our top priority, and we’re here to assist you whenever you need us. Thank you for choosing us once more!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco s3 vacuum mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. I've never purchased a better vacuum/mop.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great wetvac
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday. I love it but the only down side is it doesn’t get close to baseboards
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A nice quick cleanup tool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum for a quick cleanup. It’s not something I would use as a deep cleaner. But it’s nice for a quick clean up after kids spills.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Suction
Rated 3 out of 5 stars
So so ….
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing so many people brag about this vacuum I finally decided to give it a try. The first few weeks were exciting but after the excitement wore off I really started to notice the suction isn’t all that great, having to go over the same place at least 7 times for it to pick something up. I am 9 months in and unfortunately already had a “motor failure” and currently working with Tineco to have it repaired
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great cleaning solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. Pick up pet hair and dirt in one swoop.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works very good and is easy to setup. Would buy again
I would recommend this to a friend Rated 4 out of 5 stars
Cleans well and very user friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really nice job, battery life is rather okay, the charge time is less than ideal as I have a large are which take about 3 tanks of cleaning solution. I have to charge midway through.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Cons mentioned:Water tank size
Rated 4 out of 5 stars
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product just the clean and dirty water compartment too small
I would recommend this to a friend Rated 5 out of 5 stars
Perfect if you have toddler's!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have kids… this is perfect for your home!!! I love it!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We’re delighted to hear that our product is a perfect fit for your family home and that you love it. Your feedback means a lot to us. If you ever encounter any issues or have questions, please feel free to contact us. We’re committed to continuous improvement and are here to assist you whenever you need us. Thank you for choosing our product!
Rated 4 out of 5 stars
Overall Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great product! But make sure you empty and clean the DWT, if not, you will be sorry. Just FYI Also, it failed the dropped egg test as far as the shell. Everything else is great!
I would recommend this to a friendRated 1 out of 5 stars
Breaks after a few months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 5 months. Then the electronics started glitching telling me to start self cleaning even though it was currently in use and then it stopped releasing water all together. I spoke with Best Buy and Tineco customer service did all the diagnostic things they requested to no avail and all they were willing to do was have me ship it in for repair. These machines cost way too much for them to break before they’ve even reached their 6 month mark. Don’t waste your time, there are better options available.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We are pleased to hear that the product worked great for the first five months, but we sincerely apologize for the issues you've encountered since then. Your feedback is invaluable, and we are committed to using it to improve our products and services.
Based on your description, it seems that the electronics began malfunctioning, prompting unnecessary self-cleaning and eventually stopping the water release. We understand your frustration, especially given the cost of the machine and the inconvenience of having to send it in for repairs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.
Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, Love it, love it! Makes cleaning the floors so easy and saves so much time, just get it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best vacuum mop ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It is great for hardwood floor dirt and spills. Smart amd easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Very convenient. Suction is nice and the self cleaning function is by far the best compared to its competitors
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wish I would've purchased sooner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum mop. Saves me so much time and I love the self cleaning option.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!!! I absolutely love. It’s easy to use. I will 100% recommend.
I would recommend this to a friend