Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mopcuum is amazing!! The water that I dump out in the end is so satisfyingly disgusting *cleangasm*. The only drawback is the weight. I could see this thing being a bit heavy to push around for someone more frail or with a very large house.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool to clean up the house. I got two because my house is too big
I would recommend this to a friendRated 5 out of 5 stars
Maverick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, my wife lives it. Cleans deeply and takes out all dust
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We're thrilled to hear that your wife loves the product and that it effectively cleans deeply, removing all dust. Your satisfaction is our top priority, and we're grateful for your support. If there are any areas for improvement, please let us know, and we'll strive to make our product even better. Thank you for choosing us!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job, my floor has never been cleaner!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans and runs perfect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow talk about a value and quality purchase. Cleans so good got rid of the Swiffer.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Heading
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum it cleans and washes plus it cleans and comes with a bottle solution
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tinoco floor 1 smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ease of use always ready to use when wanted and announces when it needs to clean roller
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 2 out of 5 stars
Don’t recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand it can get the job done as a vacuum and mop at the same time. No matter what I’ve tried using the solution it comes with, using zero solution, using tapwater, using filtered water, using hot water and using cold water. Anything of those above II understand it can get the job done as a vacuum and mop at the same time. No matter what I’ve tried using the solution it comes with, using zero solution, using tapwater, using filtered water, using hot water and using cold water. Anything of those above I stated, still will leave streaks on my floors, I have used it more than five times. And was just sitting in the corner while we were doing a small remodel in our house change the floors to different color thinking it would be less noticeable of lines when using the vacuum up it does the same exact streaks on the floors nothing I can do to make them not visible, and I cannot return it , I bought September 6. It is now October 15th because of constructions I wasn’t able to call earlier. I called today to see if I can return with no box they said yes But then before the conversation ended, it ended with I cannot get any money back, I cannot return anything, so I’m stuck with this non-functional to my expectations of a vacuum amount. All I can do at this point is sell it through a third-party i.e. Facebook marketplace, OfferUp or craigslist….. Definitely don’t recommend If you are picky with seeing streaks on flooring.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you recognize the dual functionality of our product as a vacuum and mop. However, we sincerely apologize for the frustration you've experienced with streaks on your floors and the challenges you faced with our return policy. Your feedback is important, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that despite trying various solutions and water types, you continue to notice streaks on your floors. Additionally, the timing of your home remodel affected your ability to address these concerns within the return window.
We’d love to assist you further and explore possible solutions to address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and provide you with a satisfactory resolution.
Thank you for your understanding and patience.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Beat thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a an amazing mop it does the job really well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product cleans well and easy self cleaning have a little trouble connecting tanks
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Favorite purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has made my life so much easier. Would buy again if anything ever happened to this one.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Rhi11, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the FloorOne S3 and it’s made your life easier! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Rhi11 and welcome to the Tineco family!
- Cons mentioned:Water tank size
Rated 3 out of 5 stars
Good concept, poor engineering
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, love to visual cues, HOWEVER- had it 3 weeks and it stopped working, some issue with the water tank and getting water to the roller . Tineco wanted me to send it to China for repair- NOT. Luckily I was able to exchange it for a Bissell with US support ( bought it due to a Labrador puppy in the home)
No, I would not recommend this to a friend Rated 4 out of 5 stars
Bissell has nothing on Tineco
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum mop is amazing. My only complaint is the sensor struggles recognizing how dirty the floor is when the floor has texture. Otherwise this would be 5 stars
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the S3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this makes mopping and cleaning the floor so much easeir
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the best it cleans the floor and picks up from the floor. I totally recommend it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Ksandra, thank you for leaving us a review on the FloorOne S3! We could not agree more, the FloorOne S3 is the best, it not only washes but vacuums hard flooring at the same time for faster cleaning results! We are so glad you like it! Thanks again Ksandra and welcome to the Tineco family!
Rated 5 out of 5 stars
cleans well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for house must buy and got at a good price recommend it
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive review! We're delighted to hear that you find our product great for house cleaning and appreciate the good value it offers. Your recommendation means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vacuum is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my vacuum! It’s very easy to use on a daily basis for cleaning up for pets and kids as well!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your hard floor cleaner!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, huge time saver. Does amazing job of vacuuming and mopping at the same time.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome all around just can’t vacuum only like rugs
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Battery powered mop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life has held up. Great purchase and timesaver
I would recommend this to a friend