Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase!!! Everyone should get it. This is a game changer when it comes to home cleaning
I would recommend this to a friendRated 5 out of 5 stars
Great Product !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time operation revealed a lot of dust we were living with. No more dust after operating this at home. Great product.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Love Love Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first when I bought this device, then my son spilled a plate of spaghetti and meat sauce on my hard wood floor. Clean-up was so much faster with this.
I would recommend this to a friendRated 5 out of 5 stars
i love tineco s 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.superrrrrrrrrrrrrrrrrr tineco i loved this Tineco - Floor One S5 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Black
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as it should. No complaints! Highly recommend to anyone.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 1 out of 5 stars
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this mop because I see people raving about it but it is aweful. It constantly stinks despite regularly cleaning it and allowing it to dry separated. Now, only 1 year later, the mop hardlt cleans and routinely drops dirty water all over my floor. I will never trust Tineco again. This price point should definitely laat a lot longer than the few months it cleaned properly.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco mop hasn’t met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is crucial in helping us improve our products and services.
Based on your description, it seems that you’ve encountered issues with lingering odors and reduced cleaning performance after only a year of use. We understand how frustrating this must be, especially considering the price point of our product.
We’d love to assist you further and explore how we can make things right. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to providing you with a solution that meets your needs.
Once again, we apologize for the inconvenience you’ve experienced. We value your trust and are determined to regain it by ensuring your satisfaction.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife and she absolutely loves it. Highly recommend getting this product!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
LOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with this! So easy to use and clean. Does an amazing job cleaning laminate and tile floors.
I would recommend this to a friend Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works on hard-floors tile and area rugsWe bought an upgrade due to an issue with the previous one it does a whole lot better than the competitors
I would recommend this to a friendRated 5 out of 5 stars
Worth the investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this thing, I’ve had it for about a year now and its definitely worth the investment
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great.....................................................................................
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item works great really like it. It is very good
I would recommend this to a friendRated 5 out of 5 stars
Best thing EVER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded to a new s5 for myself and bought this one for my brother for a wedding present! I love all Tineco products!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hardwood floors. Always had a swifter on standby, but not anymore.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing!! As a mom of a 2 year old it is getting a lot of use and it is working perfectly on my lvp floors
I would recommend this to a friendRated 5 out of 5 stars
Best floor cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a BISSELL Crosswave and had issues with it so I returned and bought this. I love it so much! It is less messy and it uses a lot less of the cleaning product. Would buy again over the Crosswave if given the choice.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 1 out of 5 stars
Stay away from Tineco.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this machine a little over a year ago. It worked ok until a month ago when the battery suddenly lost power and would not charge. I tried to contact their customer service, first by phone, then by "chat". By phone, you are put on hold and then every 60 seconds you must press a button to acknowledge you are still there or they will disconnect you. By chat, the first time I waited 20 minutes and no response. The second time, I finally chatted with someone. After repeating myself a few times about the issue witht he machine and serial numbers, etc., they said they would send a link via email with a shipping label within 24 hours. 72 hours later, no label. chat again. oh, your ticket was lost by the computer. we will send another. received it 48 hours later. boxed up the machine and sent it off. they said it will take 2 days to fix. 10 days later, nothing. back to chat. found out that the machine was not repairable and they threw it out. never contacted me, said I didn't respond to an email so they closed the ticket. Never made the attempt to coordinate a replacement, which is a refurbished unit. Said the warranty of the refurbished unit falls to the length of the original machine. when pressed on the fact it will be two months of dealing with the issue with no machine, they refused to extend the warranty to compensate us. Take if from me, stay away from Tineco. They do everything they can to obfuscate and hope you just go away. I will never buy from them again. STAY AWAY!!!!!
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi Tim, we are sincerely sorry for your experience with our Customer Service team. Our customers are extremely important to us, we do care. We won't make any excuses, you deserved better care and for that we apologize and assure you that we have and will continue to make improvements to our processes. Thank you for purchasing your S5 from us, if there is anything else we can do to assist you with your machine, please contact us via email or chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864
Rated 5 out of 5 stars
Wonderful product will buy again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so worth the money. I needed a new battery called the number on the mop and had the battery in two days.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
3 in 1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product I have ever bought, after purchasing Teneco I stopped using my cordless dyson
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine. It has a sensor tells you how clean/ dirty the floor is, and it sometimes detects dirt that is not visible on my floor so I know to spend more time there.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















