Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Too much
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh... if you clean it really well after each use, its not terrible. If anything is slightly wet it will start to smell real quick. The wifi and app are useless and sometimes i wish i would have just gotten a regular stick vac.
I would recommend this to a friendBest Vacuum Mop Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best investments. I love that I can vacuum my hard floor and mop at the same time. It uses minimal water so drying time is relatively fast. You an also see that it works based on how murky the water is when you dump it. That’s the most tedious part. You have to dump the water after each use and then after allowing it to self clean. That’s the most annoying part of using it. But it’s worth it.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have only used it a couple times so hard to really rate it yet. The two times I have used it though it performed excellent!
I would recommend this to a friendMothers day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really likes the machine, the only downfall so far has been needing to use strictly tineco cleaner, which is not available everywhere.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Thought I would love it but not really
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it much.. I used to mop with shark steam mop before I bought this. I like it that it reduces the time, however it doesn’t clean the floor as steam mop does. It has very strong odor on the mop.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Thank you for sharing your experience with the Floor One S3 Extreme Cordless Floor Washer. We apologize that it didn’t meet your expectations compared to your steam mop. To enhance cleaning and prevent odors, we recommend removing the roller to clear debris, cleaning the dirty water tank and filter, running the self-cleaning mode, and charging the battery after each use. Additionally, all Tineco products come with a 2-Year Limited Warranty, so if you're still encountering issues, please reach out to us at support@tineco.com, via chat on our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. Thank you for being a valued Tineco customer.
Great combo but misses the edges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver good 2 in 1 vacuum. It wouldve been perfect except it doesnt get all the way to the edges and corners.
I would recommend this to a friendExcellent investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product - No complaints I was skeptic when I was ordering this but I'm 100% satisfied with the purchase its overall quality, effectiveness and utility.
I would recommend this to a friendGreat for the most part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product & very convenient with vaccum & mop in one but it doesn’t reach in corners and the way the panel is about 2” all around is missed all around the room vaccum & mopping wise, hence one less star.
I would recommend this to a friendGreat gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife. She is very happy with it.
I would recommend this to a friendSuper floor cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the practical functionality of this machine. We use it to do all of our floor cleaning
I would recommend this to a friendCleans and mops well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very powerful, be it solid or liquid, removes it very quickly. Cleaning has become more easy after buying this.
I would recommend this to a friend- Cons mentioned:Streaking
Terrible Streaks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the idea of this vacuum but it leaves terrible streaks on my tile (wood looking) floor. It’s almost unusable.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We’re glad to hear that you appreciate the concept of our vacuum, but we apologize for the inconvenience you've encountered with its performance on your tile floors. We take your feedback seriously and are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum is leaving streaks on your wood-look tile floors, which has made it almost unusable for your needs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that the cleaning solution and water levels are balanced might help in reducing streaks.
We’d love to assist you further and explore possible solutions to enhance your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to find a resolution that restores your confidence in our products.
Happy Daddy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's an amazing machine me as a single father of 1 with 2 dogs it makes my cleaning experience an easy task.
I would recommend this to a friendBest vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Tineco . Love this product its great for daily cleaning and quick clean up from baking messes.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job comparing to the i3 and s3, having that extra roller head space makes a huge difference and having the larger reservoir tank also is a big plus
I would recommend this to a friendTerrible..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 in the past month and they both stopped working in 2 uses, the last one I bought today and it didn’t even work at all. I think it’s a bad batch both were purchased at Best Buy in New Orleans area.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand that the issue with your vacuum is not turning on. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Great for typical use
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves the product but mine does clogg constantly from my German shepherd's hair
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Easy Cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning easy. Well designed. Easy to use. Cleans much better than Swiffer.
I would recommend this to a friend BEST PRODUCT EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS HAS SAVED MY BACK. BEST PRODUCT EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife, she already has the Dyson rechargable hand vac. She was wondering "out loud" if only someone made a rechargable mop?
I would recommend this to a friend