Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
Don’t waste your money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially really like this a used it frequently, but the amount of errors that I receive due to how they designed the waste water tank is infuriating. If there is anything on the sensors that are inside the water tank, it thinks that it is full, which makes it unusable unless you deep clean it.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are pleased to hear that you initially really liked the product and found it useful. However, we are sorry to learn about the issues you've encountered with the waste water tank and sensor errors. Your feedback is important to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the design of the waste water tank is causing frequent errors, particularly when the sensors inside the tank detect obstructions. We apologize for any frustration this has caused and understand how inconvenient it must be to deep clean the tank frequently.
For optimal performance, we recommend ensuring that the sensors are kept clean and free from debris. Regular maintenance can help prevent these errors and ensure the vacuum operates efficiently.
We’d love to assist you further and explore potential solutions to improve your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to provide the support you need.
Thank you for your understanding and patience. We hope to have the opportunity to address these concerns and enhance your experience with our product.
Best regards,
Tineco Customer Service Team
Worth the Money!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco machines are awesome!! They save me time and work great.
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mopper and vacumm combined. Saved lots of my hours doing house work. Definitely one the best vacumm that I ever bought.
I would recommend this to a friendNamed her martha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice smart machine. A little bossy though. Works very well
I would recommend this to a friend- Cons mentioned:Water tank size
Drains battery very fast when using :(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Vacuum! Although I wish the tank would be bigger and the battery of the vacuum wouldn’t drain too fast :(
I would recommend this to a friendBrand response from Tineco Support
Posted .Hi Kayzar, we're happy to hear that you like the vacuum, but understand the wish for larger tanks and battery life. We're taking these suggestions into account when designing new floor washers. We hope you continue to enjoy your Tineco FLOOR ONE S3!
the best thing I have ever bought
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, I can clean my house very quickly, I recommend it.
I would recommend this to a friendAmazing!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing! This 2 in 1 mop is a lifesaver and will leave your floors sparkly clean!!
I would recommend this to a friendBrand response from Tineco team
Posted .Dear KrisNuss,
Thank you for your fantastic review of the Tineco Floor One S3 Extreme 3-in-1 Mop, Vacuum & Self Cleaning Smart Floor Washer. We're thrilled to hear that you find it absolutely amazing and that it has been a lifesaver for keeping your floors sparkly clean. We strive to provide innovative and high-quality products, and it's rewarding to know that we've met your expectations.
If you have any further questions or need assistance, please feel free to reach out to us. We're here to ensure your continued satisfaction with our products.
Thank you for choosing Tineco!
Best regards,
Tineco Support
Save time making your floors shine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn’t we buy this sooner! Don’t wait, don’t debate…just get it!
I would recommend this to a friendTineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a MUST for everyone to have! it makes our floors sparkle in no time...
I would recommend this to a friendAmazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this on TT we fostwr dogs (have 6 at the moment) and this is a game changer! Definitely worth the cost
I would recommend this to a friendTime saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can clean your floor better with mop on such a short time
I would recommend this to a friendLove it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Recommended to all my family and friends! Bye bye manual mops and swiffer
I would recommend this to a friendRetired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has lived up to all expectations.would recommend
I would recommend this to a friendI feel safer buying at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safer buying at best buy, they live up to their name
I would recommend this to a friendLove it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had dyson before but i like this one better. Works great!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Puts a smile on my face!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using a Bissell for years and was disappointed every time I used it, I decided to purchase the Tineco. This floor cleaner is amazing! I can actually tell my floors are getting clean! I have nothing negative to say about it! I would recommend this to anyone thinking about buying a vacuum mop!
I would recommend this to a friend Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I have three different vaccum cleaners and this one is the Best
I would recommend this to a friendTineco Vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a powerful and light vacuum, I just love it!
I would recommend this to a friendTINECO 4EVER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give anyone life advice right now ... it would be to buy a tineco. I have an indoor german shepard and THIS is my BFF !!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. Unbelievable keep using it and it keeps sucking up dirt.
I would recommend this to a friend