Customers praise the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series for its excellent cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish for a larger water tank capacity and improved reach in difficult areas.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Cleaning performance, Weight
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this vac mop so far - lightweight, vacuums well, gets into corners and close to baseboards. I don’t see any smudges on the floor, and there’s no residue after. It has made cleaning my laminate and tile floors so much easier! You do have to be diligent about cleaning parts and emptying everything every time to prevent odor.
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you so much for your wonderful review and for sharing your positive experience with the vac mop! We’re thrilled to hear you love it, especially the lightweight design, powerful vacuuming, and how well it reaches into corners and along baseboards. It’s great that you’re pleased with the results – no smudges or residue – and that it’s made cleaning your laminate and tile floors so much easier. Thank you for choosing our product!
You’re absolutely right to mention the need for diligent cleaning of the parts and emptying to prevent odor. While we’re happy the main function meets your expectations, we appreciate you pointing out this aspect of maintenance. We’ll definitely keep this feedback in mind as we look for ways to improve the user experience and potentially the product design in the future.
Thank you again for your kind words. If any questions come up later, please feel free to reach out. We’re here to help!
Pros mentioned:
Weight
Rated 5 out of 5 stars
Was this a return?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This item had to be used and returned. There is no way my old vacuum and power mop missed all that dirt and pet hair.
Then I ran my fingertips over the floor. No grit!
All of my floors are old wood except the bathroom. It is linoleum.
I have four dogs. Three have long hair. One has long legs. Three are old. This lightweight mop vacuum is up to the task in my home.
The bells and voice are confusing to me, but I'll be 70 next month. I'll figure it out at my pace.
Now I can mop every morning both to pick up after the dogs and for exercise. They say mopping is the best exercise. I did the kitchen, dining room, living room and bathroom this morning. Filled the front bucket. Had power left over.
I don't like needing to get on my knees to remove the mop roller. Next time I'll remove both the dirty and the clean water tanks so I can flip it over on the counter.
I am not hiding this new toy in the broom closet. No power outlet there.
Cleaning out the crud it picked up is not pretty. I'll need to do it after every cleaning.
It gets within about an inch of walls so I'll need to scrub there by hand.
Overall I'm happy with it.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you so much for sharing your detailed experience with our product! We're delighted to hear that it effectively tackles dirt and pet hair in your home, leaving your floors grit-free. It's great to know that our lightweight mop vacuum is up to the task, even with four dogs in the house. We appreciate your patience with the bells and voice prompts, and we're glad to hear that you're finding a routine that works for you.
Thank you for your feedback on the mop roller and cleaning process. We'll certainly take this into consideration as we strive to improve our product. Your suggestion about handling the water tanks is valuable, and we're glad you found a workaround that suits your needs. We also appreciate your note about cleaning near walls and will work on enhancing this feature.
Thank you for choosing our product and for not hiding your new "toy" away! Your satisfaction and insights are incredibly important to us.
Rated 5 out of 5 stars
Game changer for pet messes & hardwood floors!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Tineco Floor Washer blew me away! I’ve tried two other brands before, but this one outperforms them all. It dispenses just the right amount of water, deep-cleans my floors, gently refreshes rugs, and dries super quickly. Lightweight, powerful, and the battery lasts longer than expected. I never thought I’d love a mop, but this one makes cleaning easy and even enjoyable. Highly recommend for pet owners and busy households!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Grandmas time saver!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have hard wood floors and this has made my life so much easier! Sometimes the floor feels a little sticky would be my only reason for not giving it 5 stars. I only use the floor cleaner recommended. I wish it would smell like pine sol or Lysol.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for taking the time to share your feedback with us! We are thrilled to hear that our product has made your life easier, especially with your hardwood floors. Your satisfaction is our top priority, and it’s wonderful to know that our floor cleaner is meeting your needs.
We also appreciate your honesty in pointing out the stickiness issue you’ve experienced. Please rest assured that we are continuously striving to improve our products, and your feedback is invaluable in this process. We will certainly look into this matter and work on enhancing the formula to address this concern.
Regarding the scent, we understand your preference for a more pine or Lysol-like fragrance. While our current product may not have this specific scent, we will take your suggestion into consideration for future product developments.
Thank you once again for choosing our product and for your valuable feedback. We are committed to providing you with the best possible cleaning experience, and we hope to have the opportunity to serve you better in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you.
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Make cleaning easy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is user friendly in that the onboard computer will guide you. The onboard computer can speak numerous languages and clean itself. The only thing missing is steam and this would be perfect. I don't use bleach because it destroys grout and the soap provided does surface clean very well. I have pets so no sure if it cleans unseen germs.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you so much for this incredibly detailed and positive review! We’re thrilled to hear you find the product user-friendly, especially with the onboard computer guiding you, its multi-language capability, and the self-cleaning feature – those sound like features you really appreciate.
We also appreciate you sharing your experience with the cleaning solution. Thank you for choosing our product.
We’ll definitely keep working hard to incorporate features that make our products even more comprehensive and perfect for all needs.
And thanks for mentioning your pets and concern about unseen germs – that’s valuable feedback for us as we continue to improve cleaning effectiveness for all households.
Thank you again for your thoughtful feedback. If any questions come up in the future, please don’t hesitate to reach out. We’re here to help!
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great features and function
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife called this a game changer. We “should have bought this years ago.” Loved it so much that our recommendation led my mother in law to buy one the next week.
First use did lead to multiple tanks of dirty water but improved after initial use. Best feature is tge self clean process. It keeps roller ready for next time. (Some suds can leak over edge during self cleaning at times before suction kicks in, so be aware of that).
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Smart and easy-to-use vacuum cleaner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Waoooo , excellent work Excellent work with this specific vacuum cleaner. The best I've had in years; it vacuums at the same time as it cleans. If you're looking to speed up your cleaning work at home and ensure that the floor is perfectly clean and shiny, this vacuum cleaner is your best option. I highly recommend it.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for your enthusiastic review and for highly recommending our vacuum cleaner. We’re thrilled to hear that it exceeds your expectations and stands out as the best you’ve had in years.
Your satisfaction is our top priority, and we’re delighted that our product helps you speed up your cleaning work at home while ensuring perfectly clean and shiny floors.
We appreciate your feedback and are constantly striving to improve our products and services. If you have any suggestions or if there’s anything else we can assist you with, please don’t hesitate to reach out to us.
Thank you for choosing our product, and we look forward to continuing to provide you with exceptional cleaning solutions.
Pros mentioned:
Weight
Rated 5 out of 5 stars
TINECO FLOORWASHER
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Tineco Cordless Floor Washer. Fast charging! It is lightweight and easy to clean! I recommend everyone to try this product. Five stars!
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for taking the time to share your wonderful review of the Tineco Cordless Floor Washer. We are thrilled to hear that you are loving the fast charging feature, the lightweight design, and the overall ease of cleaning it provides. Your recommendation to others and the five-star rating you’ve given are truly appreciated.
We are delighted that our product has met your expectations and that you are enjoying the convenience it offers. Your satisfaction is our top priority, and we are committed to continuous improvement to ensure that all our products exceed your expectations.
Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. We are always here to help and to ensure that your experience with our products remains positive.
Thank you once again for your kind words and for choosing our product. We look forward to serving you better in the future.
Rated 5 out of 5 stars
Versatile vacuume
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These devices are versatile, combining vacuuming, wet mopping, and often a self-cleaning cycle in one cordless appliance. The convenience of cordless mobility, pet-friendly cleaning solutions, and smart features make them an appealing alternative to traditional mops and bulky weekly cleanups.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for taking the time to share your positive feedback on our cordless cleaning devices. We are thrilled to hear that you are enjoying the versatility of our products, which seamlessly combine vacuuming, wet mopping, and a self-cleaning cycle into one convenient appliance.
Your recognition of the cordless mobility, pet-friendly cleaning solutions, and smart features confirms that our efforts to provide an appealing alternative to traditional mops and bulky cleanups are on the right track. It’s immensely satisfying to know that our products are making your cleaning routines more efficient and hassle-free.
Please rest assured that while we are delighted with the positive aspects you’ve highlighted, we are continuously striving to improve our products. Your feedback is invaluable in this process, and we are committed to addressing any areas that may need enhancement.
Thank you once again for choosing our products and for your support. We look forward to continuing to serve you with innovative solutions that simplify your life.
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Tineco floorwasher PET 5 series
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's wonderful, I've saved a lot of time cleaning my house, I'm so amazed at how super clean the floor leaves despite having a pet that leaves hairs, it's wonderful.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for your fantastic review! We’re delighted to hear that our product has been a game-changer in saving you time and keeping your floors super clean, even with the challenges of pet hair. Your satisfaction is our top priority, and we’re thrilled that our product is making your life easier. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you and are committed to continuously improving our products. Thank you for choosing us and for taking the time to share your positive experience!
Rated 5 out of 5 stars
My new best friend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely a lifesaver!
Honestly, I didn’t expect this model to perform so well, especially with newer versions like the S6 and S7 out there. But for my needs, it’s more than enough. It delivers excellent power and efficiency, has a clear LED display, self-cleaning function, and a large water tank — all the features I was looking for. Super impressed!
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for your enthusiastic review! We're absolutely delighted to hear that our product has exceeded your expectations. It's fantastic to know that you appreciate the excellent power and efficiency, clear LED display, self-cleaning function, and large water tank, and that these features meet all your needs. We're grateful for your choice to trust our product and for taking the time to share your positive experience. Your satisfaction is our top priority, and we're committed to maintaining the high standards that have won your approval. Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that impress and exceed your expectations.
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
If you have dogs, you have to buy it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great vaccum mop. I have 3 dogs and also I want my floors clean every day and this make my days more easy.
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for your wonderful review and for choosing our vacuum mop. We’re thrilled to hear that it has made your daily cleaning routine with three dogs much easier and that your floors remain clean every day.
Your satisfaction is our top priority, and we’re glad to know that our product is making a positive difference in your life. We will continue to work hard to ensure our products meet the needs of our customers and their pets.
If you have any questions or need further assistance, please feel free to reach out to us. We appreciate your business and look forward to continuing to provide you with reliable and convenient cleaning solutions.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best vac/mop that I have ever had. Easy to use and it works. Even squirted ketchup all over my floor and it cleaned it up in one smooth pass.
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for your wonderful review! We're delighted to hear that our vac/mop is the best you've ever had and that you find it easy to use. It's impressive to know that it handled even a ketchup spill with ease! Your satisfaction is our top priority, and we're grateful for your support. If there's anything we can improve or assist with, please let us know. Thank you for choosing our product!
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Would recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent vacuum/mop. Leaves floors so clean with no leftover residue. Highly reccomend for clean floors.
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for your enthusiastic review and for recommending our vacuum/mop combo. We’re delighted to hear that it leaves your floors exceptionally clean with no leftover residue.
Your satisfaction is our top priority, and we’re committed to providing you with high-quality and reliable cleaning solutions. We’re thrilled that our product has earned your recommendation for achieving spotless floors.
If you have any feedback or suggestions for improvement, or if there’s anything else we can assist you with, please don’t hesitate to reach out to us.
Thank you for choosing our product, and we look forward to continuing to provide you with exceptional products and service.
Rated 5 out of 5 stars
Tineco - Floor Washer Pet Cordless Mop & Vacuum Cl
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good device. We are very happy. We need a washing vacuum cleaner like this at home
I would recommend this to a friend
Brand response from Tineco Support
Posted .
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are very happy with our device and that it has met your needs for a washing vacuum cleaner at home.
We appreciate your recognition of the good qualities our product offers. Your satisfaction is our top priority, and we are committed to continuous improvement to ensure that our products exceed your expectations.
Please rest assured that we will strive to address any areas of improvement to enhance the quality and performance of our products. Your feedback is invaluable in helping us achieve this goal.
Thank you once again for choosing our product. We are grateful for your support and trust in our brand. If you have any further questions or concerns, please do not hesitate to reach out to us.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Tinoco product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product easy to use makes cleaning around the house a joy and fast
I would recommend this to a friend
Pros mentioned:
Battery life, Cleaning performance, Noise level
Cons mentioned:
Water tank capacity
Rated 5 out of 5 stars
Best wet power floor cleaner I’ve ever used
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In short, the Tineco FloorWasher S5 Pet (I shortened the long name) performed better than I expect it to. Better than a corded Bissel wet floor cleaner I bought several years ago. It’s much lighter and quieter too. I’m not going to be relisting specs and such, but rather discussing how you set it up to use it, clean it when needed and how it performed cleaning floors and doing its self-cleaning.
The product is well packed with eco friendly packaging . It was easy to unbox and comes with a setup and operation manual that’s easy to understand.
The manual tells and shows you what is what in the machine. How to remove and fill the clean water tank, removing and emptying the dirty water tank, installing the debris filter and how to dock it to charge up. What the icons on top of the display mean, how it works to detect the dirt level in auto mode and how to manually set power levels if auto doesn’t perform well enough. How to disassemble and clean the product as well as a troubleshooting guide. Pretty typical but easier to understand than some manuals I’ve dealt with over the years.
After getting it setup and charged up it was showtime. I was working out of town when it was delivered and I told my wife not to use it, or anything else to clean the floors, until I got home. I wanted to give it a good workout.
I filled the clean water tank with very warm water (instructions state do not use hot water over 140F) and added a cap full of the included detergent. Reinstalled the full water tank and started on the kitchen floor that is heavy vinyl wood textured planking. It had some crumbs, a few spill spots and cat hair as we have two cats. I was impressed with how it performed on cleaning the floor. It got everything up and up to the edges of the kick panels under the cabinets and appliances. It got the spill spots too! Something that the powered Bissel would have struggled with. It didn’t leave excessive water on the floor and the floor dried pretty quick. See photos.
I was impressed with how quiet it is compared to the 3 stick vacs I have reviewed and it is way quieter than the corded Bissel. It’s easy to roll and guide it where you want. The two wheels on the back have rubber tires that have some grip and I think that helps a lot. However, they do get dirty during use and need to be wiped off occasionally. Mine have a liking for cat fur. But they are very easy to clean. I simply held the unit over the kitchen sink and ran water over them while gently wiping the fur and dirt off. Then I dried them off and ready go again or place in the dock if I’m finished.
I have the same type of flooring in all my house as the kitchen. About ten years ago I replaced the carpet in the entire house with the vinyl plank flooring to be pet friendly. We had a senior cat that barfed a lot and that had a lot to do with the floor choice decision. Need I say more? 😉
There’s a bedroom that we store stuff in that we also have the cat’s food, water and litter box in. I put a large piece of thin vinyl flooring in that room to protect the plank flooring underneath from dirt and spills. I ran it over that too and it did an excellent job there as well.
While testing the unit I tried it in the various power modes. Auto seem to do the best job for the most part and gives the longest battery life. There was only one stubborn spot the unit wouldn’t remove completely in the dining room. Even after running it at max power. I thought I was going to have to get a brush to remove it. That gives you an idea of how well this thing works. The unit will stand on it’s own and pause when you stand the unit upright so if you need to stop and move furniture you don’t have to turn it off to do so.
My 90 year old mother lives with my wife and me. She was watching me test it out. She had to give it a try. She ended up finishing cleaning the kitchen floor with it. She loves it! She insisted on cleaning the rest of the dining room and living room with it after I finished testing it. My wife likes how easy it is to clean and dry the unit and parts after use.
You press a button to toggle through and select the power levels. Lighted icons and voice prompts tell you when to empty the dirty water, refill the clean water, self clean the unit, low battery and other pertinent information it thinks you need to know. You can mute the voice prompts and change language if desired.
The round top of the unit is a display that tells you battery level, dirt level sensing, cleaning / suction power level, water tanks info, blockage, roller tangle and self cleaning.
After testing it on cleaning floors and emptying out the dirty water tank a couple of times and filling the clean water tank as many times too, it was time to test out the device’s self cleaning ability. I placed it in its dock and it did it its self. You can manually start and stop the self cleaning process. If you need to empty of fill a tank during the self cleaning process, it will stop and tell you to. I looked at the cleaning roller and the rest of the cleaning head part of it before I ran the self clean and after. I was impressed with the job it did. For light random uses, self clean should be fine, however, you should take it apart and do a thorough cleaning ever so often and not let too much time go by in between a “take it apart” cleaning. Also, I would empty and at least rinse out, the dirty water tank every time I used it.
Taking it apart for a thorough cleaning is pretty easy. Everything that comes apart, comes apart easily. The top cover of the power head clips off and can be cleaned under a faucet. The power head is easy to wipe the dirt off of too. The dirty water tank has a tube that runs up through the center of it and a brush is included to clean that and the hose that runs from the power head to the tank. There’s also a paper debris filter that’s in a plastic frame that sits inside of the top of the dirty water tank. You can clean it too. The filter is paper and you will need to let it dry after use and cleaning. They include a spare filter. The cleaning roller can easily be removed and cleaned if and when needed. The self clean did a very good job cleaning it. There are of three of them included with the unit. One suggestion is that you can use one roller with detergent in the clean water tank to clean the floor, then switch rollers to a clean one and clean water to do a rinse on your floor if desired. See photos.
3 year warranty.
I highly recommend the Tineco cordless power FloorWasher S5 Pet. It did an excellent job on my floors. However, they do state that if you have rough textured floors that it may not perform as well as it should and does on flat floors. I liked that it was reasonably quiet in comparison to other similar products I have used. It’s light and maneuverers well. Self cleaning does a very good job and when you need to give it a thorough cleaning, it’s very easy to do. It included a spare filter and 3 rollers. The only thing I wish it had was a volume control. The voice prompts could be a little louder.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
BEST vacuum/mop ever
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best purchase ever. It cut my cleaning time in half!
I would recommend this to a friend
Rated 5 out of 5 stars
Tineco review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing! Super user friendly, and it makes my house look like it’s new!
I would recommend this to a friend
Brand response from Tineco Support
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Thank you for your wonderful feedback! We’re ecstatic to hear that our product has made your house look new and that you found it user-friendly. We’re grateful for your choice and are committed to continuous improvement. If you encounter any issues or have further questions, please don’t hesitate to reach out to us.
Pros mentioned:
Battery life, Ease of use, Noise level
Rated 5 out of 5 stars
quiet and easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second vacuum of this type I have used and this one is so much better than the first one. Tineco makes a great product that is easy to use, very lightweight, and quiet.
Unpacking and setting up the vacuum was super easy! Tineco even included three brush rollers, a second air filter, and a cleaning tool. The cleaning tool is super helpful, we have dogs and lots of hair. This hair will get stuck in the suction tube of the vacuum and clog (hasn't happened with the Tenico yet) my prior machine did not include a cleaning tool making it difficult to unclog the tube.
If you plan to connect the vacuum to the iPhone/android app make sure you scan the bar code that is under the water tank holder. The app was not clear on this, and I was trying to scan the QR code on the back of the machine. Once I scanned the correct code the app updated, and the vacuum connected to my Wi-Fi. In the app you can change the language, update firmware, see user manual, and adjust volume. The app will give you the status of the vacuum and the consumable parts. You can also adjust if you are using just water or water and Tineco solution. Lastly the app does give a cleaning report and lets you know how many times the water is just dirty or severely dirty. This is not needed but is nice to see when your floor is at its dirtiest.
When using the vacuum the display turns on with a blue ring. This ring is the dirt indicator and will turn red when it detects heavy dirt. Many times its mostly blue with a slight pinkish tone letting you know that the floor is not heavily dirty. You can also leave the machine in Auto mode, max mode, or suction modes. I found that auto mode worked the best to clean my floors. I did try out Max mode and while it did a heavier cleaning it also went through the water tank a lot quicker.
This machine will also do a self-clean when you put the device back on the charger. You do have to initiate the cleaning, but it seems to do a great job and keeping manual maintenance to a minimum. I do remove the dirty water tank after each cleaning session and rinse it out and let it dry in the sink. If you have dogs you will need to wipe out the top part of the dirty tank with a towel to get the dog hair out of the tank.
Even though the machine is not loud it does a great job of cleaning and vacuuming the floors all at once. My house is mostly hardwood floors so I can pretty much use it everywhere. I did go over area rugs and other rugs just to pick up loose dog hair and the machine had no issues and the carpets where not soaking wet. I did have a few spots on my floor that had dried smeared dirt on the floor and I had to go over twice to fully get the area clean.
Overall, this is a really nice machine, and I love how easy it is to use. The battery lasts a very long time, and it is easy to maintain. I love that it is not super loud and I can still have a conversation with someone in the room without having to yell. It is also great that Tineco included replacement parts and cleaning tools as many other companies do not do this.