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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 218 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series for its excellent cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish for a larger water tank capacity and improved reach in difficult areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 218 reviews
  • Rated 5 out of 5 stars

    Its like a broom and mop in 1 !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought for my wife and she loves it. Even I love it whenever shes not using it I am.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that both you and your wife are enjoying the product. It’s always our goal to create items that not only meet but exceed our customers’ expectations.

      We’re glad to know that our product has become a favorite in your household and that it brings joy to both of you. Your satisfaction is incredibly important to us, and we’re continuously working to enhance our products based on valuable feedback like yours.

      Thank you for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have ever purchased I recommend to everyone

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic endorsement and for recommending our product to others. We’re thrilled to hear that it stands out as the best purchase you’ve ever made.

      Your satisfaction is our highest priority, and we’re delighted that our product has exceeded your expectations.

      We appreciate your loyalty and the trust you’ve placed in our brand. We will continue to work hard to maintain the high standards you’ve come to expect from us.

      If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help and appreciate the opportunity to serve you.

      Thank you for choosing our product, and we look forward to continuing to provide you with exceptional quality and service.

  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great convenience. I regret not discovering it before. It is a product that families with children should definitely buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small mess but not really great on bigger spills or corners

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that our product is effective for small messes. We understand your concerns regarding its performance on bigger spills and in corners, and we’re actively working on improving its capabilities in these areas. If you have any further comments or need assistance, please don’t hesitate to reach out to us. We’re here to ensure your satisfaction with our products!

  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but you have to clean the machine even if you just clean part of your floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product! We’re thrilled to hear that you’re experiencing great performance from the machine.

      We understand your point about the need for frequent cleaning, even after cleaning a small area of your floors. We appreciate your insight, as it helps us understand how our customers use our products and where we can make improvements.

      Thank you for choosing our product, and rest assured that we are always working to enhance our offerings and provide the best possible experience for our customers.

  • Rated 5 out of 5 stars

    Tineco ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tineco, it’s my best friend ever. I recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! Your recommendation is truly appreciated and means the world to us and we are grateful for your trust in our brand. We are continuously striving to improve our products and services to meet the needs of our customers. Rest assured, we will take your feedback into consideration and work diligently to enhance our product even further. Thank you once again for choosing our product and for your support. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment. A lot faster to sweep and mop at one time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic feedback!

      We designed our vacuum mop with the intention of saving our customers time and effort, and it’s incredibly rewarding to hear that you are experiencing just that. Your satisfaction is our top priority, and knowing that our product has made such a positive impact on your cleaning process truly motivates us to continue innovating and improving.

      We greatly appreciate you taking the time to share your experience with others.

      If you have any further insights or suggestions, please don’t hesitate to reach out. We value your input and look forward to serving you in the future.

      Thank you once again for your kind words and support!

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my tineco. It’s helped me so much especially as a mom of 3 boys and 2 dogs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but we could not use it as we found another similar product which was little easy to use

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback. We’re glad to hear that you found our product visually appealing, and we appreciate your honesty in expressing that you chose another product that better suited your needs.

      We strive to make our products not only aesthetically pleasing but also user-friendly, and we’re sorry to hear that you found our product slightly less convenient to use compared to another similar product. We value your feedback and will use it to further improve the design and functionality of our products.

      If you have any specific suggestions for how we could enhance the ease of use of our product, we would be grateful if you could share them with us. We’re always looking for ways to better meet the needs and preferences of our customers.

      Thank you for considering our product, and we hope to have the opportunity to serve you in the future with a product that fully meets your expectations.

  • Rated 5 out of 5 stars

    Tineco is the bestttttt!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy San Bernardino! Best customer service team! thanks for all the help and price checks. my gf LOVES tineco products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my favorite tool for clean my house very fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best floor cleaner ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son put this cleaner together and loved it, couldn’t wait to get cleaning the floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. My floors are clean everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected less because it was cordless. Requires multiple passes on tough stains

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really hard to keep it smelling good bwaides that i like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It works very well as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently received but so far working better than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mop vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product. Performs intended task. Not the best not the worst.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughts on our product. We’re genuinely sorry to hear that your experience was just average and appreciate your candid feedback. Rest assured, we take every review seriously and will use your insights to improve our offerings.

      Based on your description, it seems that while the product does perform its intended task, it may not have fully met your expectations in terms of overall performance. We understand that you expect nothing but the best from our brand, and we’re committed to delivering just that.

      To ensure you get the most out of your product, we recommend charging the battery after each use and cleaning the filter as needed. These simple steps can significantly enhance suction power and extend usage time.

      If you have any more questions or need further assistance, please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Your satisfaction is our top priority, and we’re here to help.

      Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our brand.

  • Rated 4 out of 5 stars

    Excellent , you want to clean your hard floors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two tineco cleaners and wouldn't hesitate to reommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRUST ME YOU DONT WANT IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most Terrible Vacuum idea EVER. First, you must take a part and clean the entire Vacuum EVERY SINGLE USE. Second, if You FORGET ONCE AND ITS OVER. Third, It smells like the sanitation trunk outside. ANOTHER BRAND NAME SCAM. Worst vacuum I ever invested in.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are deeply sorry to hear about your negative experience with our vacuum cleaner. We truly appreciate your feedback, as it helps us improve our products and services to better meet our customers’ needs.

      Based on your description, it seems that you are facing issues with the frequency of cleaning required after each use and the smell emitted by the vacuum. We understand how frustrating this must be, and we apologize for the inconvenience caused.

      To enhance your experience with our product, we recommend the following tips: For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, if you encounter any persistent odors, we suggest cleaning the vacuum thoroughly, including the dustbin and filter, to ensure any residual particles are removed.

      We stand behind the quality of our products and offer a two-year warranty for your peace of mind. If you continue to experience issues with your vacuum, please do not hesitate to reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving any issues you may have and ensuring your satisfaction.

      We value your feedback and are committed to making necessary improvements to our products. Thank you for taking the time to share your thoughts, and we hope to have the opportunity to restore your confidence in our brand.