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Customer Ratings & Reviews

$319.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 274 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series, especially its cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish the water tank capacity was larger, and a few noted that it doesn't reach under furniture easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 274 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as described, cleaned floors very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend this tineco. It mops and vaccums. It has a voice feature that tells you when you need to empty the dirty water tank and fill up the water with solution section. This model has the edge open so it pushes up right on the edges of your trim to where it really covers the whole floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this for my new house. Works great as long as you follow proper cleaning instructions. Love the self cleaning feature. It comes with 2 rollers, charging station, and the cleaning solution.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your positive feedback on your new Tineco product! We’re thrilled to hear that you’re enjoying the self-cleaning feature and that the additional rollers, charging station, and cleaning solution have been useful for you.

      We’re glad to know that our product is helping to keep your new home clean and that you’re finding the proper cleaning instructions helpful.

      We appreciate your choice to purchase our product and will continue to work hard to improve and provide the best possible experience for our customers.

      Once again, thank you for your kind words and for being a valued customer.

  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to but I love this product. It’s not too heavy. Self advancing so you don’t have to fight pushing it. Cleans well. Excellent job picking up lots of dog hair.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re thrilled to hear that you love our product, especially its lightweight design, self-advancing feature, and effectiveness in cleaning up dog hair. We’re glad that you took the time to get used to it and are now enjoying its benefits. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and safe my time .it very convenient and easy to clean

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our product not only useful but also a time-saver. Your satisfaction with the convenience and ease of cleaning is truly appreciated.

      We are committed to delivering high-quality products that meet your expectations. Please rest assured that we will continue to strive for improvement in every aspect, including any areas that may need enhancement.

      Your support and choice of our product mean a great deal to us. We look forward to serving you better in the future and hope to exceed your expectations continually.

      Thank you once again for your kind words.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really nice profuct, very easy to use and will save you a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tinecogood

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good is very good muchine in only one step you can use

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are enjoying the seamless performance of our product.

      Your satisfaction is our top priority, and we are grateful for your choice to trust our brand. We are continuously striving to enhance our products, and your feedback plays a crucial role in this process.

      Thank you once again for your support and loyalty. We look forward to continuing to serve you with high-quality products and services.

  • Rated 5 out of 5 stars

    Moo vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,and reliable i will be getting it again,that is a sure thing

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are satisfied with the quality and reliability of our product. It’s great to know that you are considering purchasing from us again in the future.

      We are committed to continuous improvement and will keep striving to enhance the quality of our products and services to better meet your needs.

      Thank you once again for your kind words and support. We look forward to serving you again soon.

  • Rated 5 out of 5 stars

    Clean floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so much easier to clean it leaves no water. It so much easier to put it together

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. Your satisfaction is our top priority, and it’s great to know that we have delivered on our promise of convenience and user-friendliness.

      Regarding any areas for improvement, please rest assured that we are continuously striving to enhance our products based on customer feedback. Your insights are invaluable to us, and we will work diligently to address any concerns and further refine our product line.

      Thank you once again for choosing our product and for your support. We look forward to serving you again in the future and hope to exceed your expectations with each purchase.

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vacuum totally recommend, easy to work with

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our vacuum cleaner. We are thrilled to hear that you are satisfied with its performance and find it easy to work with.

      Your recommendation means a great deal to us and we appreciate your trust in our product. We are committed to continuous improvement and will keep striving to enhance the quality and functionality of our products.

      Should you have any suggestions for further improvement or require assistance, please do not hesitate to reach out to us. We are always here to help.

      Thank you once again for choosing our product and for your kind support.

  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Tineco before but was unable to repair it. We ended up getting this one and was awesome with the upgrade they have made.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you've chosen Tineco again. It's always our goal to enhance our products based on customer feedback.
      We're sorry to hear about the issues you experienced with your previous Tineco product. Please know that we are continuously working to enhance the quality and reliability of our products. If you have any specific feedback about the improvements you've noticed, we'd love to hear it, as it helps us better understand what our customers value.
      Thank you for your loyalty and for giving us the opportunity to serve you again. We're committed to providing you with the best possible cleaning experience and we hope to continue to exceed your expectations in the future.

  • Rated 4 out of 5 stars

    My Pet Dog's Friend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, serves the purpose! The only little mess is the glass sort of filter inside which is not cleanable.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product. We are thrilled to hear that you find it very good and that it serves its purpose effectively.

      We appreciate your kind words about the quality of our product. Regarding the concern you mentioned about the glass filter, we understand the importance of maintainability and cleanliness. Please be assured that we are continuously striving to improve our products based on customer feedback.

      We will relay your comments to our product development team for their consideration in future enhancements. Your satisfaction is our top priority, and we are committed to delivering the best possible experience to our customers.

      Thank you again for choosing our product and for your valuable feedback. We look forward to the opportunity to serve you better in the future.

  • Rated 5 out of 5 stars

    Excellext Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 starts on this machine my advice is to follow youtube videos there are a lot of usefull tips

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the wonderful 5-star rating and for taking the time to share your feedback! We are thrilled to hear that you are happy with your purchase.

      We especially appreciate your helpful advice about following the YouTube videos for useful tips. It’s great to know you found them beneficial, and we’re sure other customers will find your suggestion valuable as well.

      Thank you for choosing our product. We are committed to continuous improvement and will keep working hard to enhance our products and services.

      If you have any questions or need any further assistance, please feel free to reach out to us anytime. We are always here to help!

  • Rated 5 out of 5 stars

    ,,,,,,,,,,,,,,,,…………

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. …………………………………………………………………………………….

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you are pleased with our product. Your kind words about its quality and performance are greatly appreciated.

      We are grateful for your choice to trust our brand and are committed to continuous improvement to ensure that we meet and exceed your expectations. Should you have any suggestions for further enhancements, please do not hesitate to reach out to us.

      Once again, thank you for your support, and we look forward to serving you better in the future.

  • Cons mentioned:
    Water tank capacity

    Rated 2 out of 5 stars

    Overhyped

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Don’t be fooled by the cool technology. The reading of an area being “dirty” is totally off. I have a 1500 sqft house and the battery barely lasts for the entire house. Then I have to empty the water tank at least 5 times and refill 2-3 times depending how many times I’m running it. Not to mention the bottom part of the vacuum broke off after 2 months so now it’s difficult to charge and not covered under warranty. For the price I don’t think it’s worth it.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughts on your Tineco experience. We're genuinely sorry to hear that you haven't had the smooth and satisfying experience we strive to provide.
      We're particularly disheartened to hear about the damage to your vacuum after just two months of use. We'd love to assist you further and explore how we can rectify this situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We're here to help and ensure that your concerns are addressed promptly and effectively.
      Once again, we apologize for the inconvenience and disappointment you've experienced. Thank you for your understanding, and we look forward to assisting you soon.

  • Rated 5 out of 5 stars

    New Tineco House Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of a combo vacuum and wet scrub for me. No more hassle of vacuuming then bringing out a mop.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re thrilled to hear that our combo vacuum and wet scrub is a great choice for you, simplifying your cleaning routine by combining vacuuming and mopping. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Floors vacuumed and washed all in one. Comes with a bottle of cleaner / disinfectant.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that our product is working great for you and that you're enjoying the convenience of vacuuming and washing your floors all in one. It's great to know that the included cleaning solution is also to your liking.
      We're glad you're finding our product helpful in simplifying your cleaning routine, and we appreciate you taking the time to share your positive experience.
      Thank you for choosing us. We're committed to providing you with high-quality products that make your life easier and more enjoyable. If you have any suggestions for how we can improve, please don't hesitate to let us know.

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dyson its very practical for use every day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smooth surfaces preferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for smooth surfaces, but not for grooved flooring. The napp does not get to the grooved surfaces easily and you will have to go over the surface several times to clean that area. It also takes several times to get heavily soiled areas clean. It is light and easy to maneuver.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product. We are delighted to hear that you find it light and easy to maneuver, making it a convenient choice for smooth surfaces.

      We understand your concern regarding the challenges faced when cleaning grooved flooring and heavily soiled areas. Please be assured that your feedback is highly valued, and we are continuously striving to enhance our product’s performance to meet a wide range of cleaning needs.

      Your satisfaction is our top priority, and we are committed to working diligently to improve the design and functionality of our product. We appreciate your choice to use our product and your willingness to share your experience.

      If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to support you and ensure your experience with our brand is a positive one.

      Thank you once again for your valuable feedback.

  • Rated 5 out of 5 stars

    Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has changed my life after having a baby! Best vacuum I can ask for.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your incredibly kind words and for sharing such a wonderful review! We’re absolutely thrilled to hear that this vacuum has changed your life after having a baby – that truly means a lot to us. It sounds like you’re really enjoying it as your “best vacuum.”

      We’re so grateful that you chose our product during this special and often busy time.

      Your positive feedback is incredibly encouraging, and while there were no specific points about improvement mentioned this time, we’re always striving to make our products even better for all our customers.

      If any questions or concerns should arise in the future, please don’t hesitate to reach out. We’re here to help!