Customer Ratings & Reviews

Thank you for taking the time to share your feedback on our product. We are delighted to hear that you find it light and easy to maneuver, making it a convenient choice for smooth surfaces.

We understand your concern regarding the challenges faced when cleaning grooved flooring and heavily soiled areas. Please be assured that your feedback is highly valued, and we are continuously striving to enhance our product’s performance to meet a wide range of cleaning needs.

Your satisfaction is our top priority, and we are committed to working diligently to improve the design and functionality of our product. We appreciate your choice to use our product and your willingness to share your experience.

If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to support you and ensure your experience with our brand is a positive one.

Thank you once again for your valuable feedback.

Thank you for your positive feedback! We're delighted to hear that you've chosen Tineco again. It's always our goal to enhance our products based on customer feedback.
We're sorry to hear about the issues you experienced with your previous Tineco product. Please know that we are continuously working to enhance the quality and reliability of our products. If you have any specific feedback about the improvements you've noticed, we'd love to hear it, as it helps us better understand what our customers value.
Thank you for your loyalty and for giving us the opportunity to serve you again. We're committed to providing you with the best possible cleaning experience and we hope to continue to exceed your expectations in the future.

Thank you for your positive review! We’re thrilled to hear that our combo vacuum and wet scrub is a great choice for you, simplifying your cleaning routine by combining vacuuming and mopping. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

Thank you for your fantastic review! We're thrilled to hear that our product is working great for you and that you're enjoying the convenience of vacuuming and washing your floors all in one. It's great to know that the included cleaning solution is also to your liking.
We're glad you're finding our product helpful in simplifying your cleaning routine, and we appreciate you taking the time to share your positive experience.
Thank you for choosing us. We're committed to providing you with high-quality products that make your life easier and more enjoyable. If you have any suggestions for how we can improve, please don't hesitate to let us know.

Thank you so much for your incredibly kind words and for sharing such a wonderful review! We’re absolutely thrilled to hear that this vacuum has changed your life after having a baby – that truly means a lot to us. It sounds like you’re really enjoying it as your “best vacuum.”

We’re so grateful that you chose our product during this special and often busy time.

Your positive feedback is incredibly encouraging, and while there were no specific points about improvement mentioned this time, we’re always striving to make our products even better for all our customers.

If any questions or concerns should arise in the future, please don’t hesitate to reach out. We’re here to help!

Thank you for taking the time to share your thoughts on your Tineco experience. We're genuinely sorry to hear that you haven't had the smooth and satisfying experience we strive to provide.
We're particularly disheartened to hear about the damage to your vacuum after just two months of use. We'd love to assist you further and explore how we can rectify this situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We're here to help and ensure that your concerns are addressed promptly and effectively.
Once again, we apologize for the inconvenience and disappointment you've experienced. Thank you for your understanding, and we look forward to assisting you soon.

Thank you for taking the time to share your enthusiastic feedback with us. We’re thrilled to hear that you have chosen Tineco products not just once, but three times, and that you find them to be awesome. Your loyalty is a testament to our commitment to quality and performance.

We’re glad to know that our products have consistently met your expectations and that you trust Tineco for your cleaning needs. Your satisfaction is our top priority, and we’re delighted to be a part of making your life easier and more convenient.

If you ever have any feedback, questions, or need assistance with your Tineco products, please don’t hesitate to reach out to us. We’re here to ensure you continue to have a great experience with our brand.

Thank you again for your loyalty and for choosing Tineco. We appreciate your support and look forward to continuing to provide you with products that exceed your expectations.

Wow, thank you so much for sharing your fantastic feedback! We’re absolutely thrilled to hear that you find it “wonderful” and a “game changer.” That’s fantastic news, and we’re so glad it’s making such a positive impact for you. We really appreciate you choosing our product.

We’re always working hard to improve our products, and your enthusiasm is incredibly encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you for your delightful review! We’re thrilled to hear that our product has become an indispensable part of your wife’s daily routine and that it works seamlessly with your vinyl flooring. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

Thank you for your kind words! We’re delighted to hear that both your wife and mother are enjoying our product and that it’s making life with pets easier for you all. We’re committed to providing the best experience for our customers and will continue to improve our products. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. Thank you for choosing our product and for your support!

Thank you for your feedback! We’re glad to hear that you find the vacuum to be good overall. We truly appreciate you choosing our product and taking the time to share your experience.

We also appreciate your note about it being a bit loud when cleaning out. Your input is valuable, and we’ll take it into consideration as we continue working to improve our products and enhance the user experience.

If you have any questions, run into any issues, or would like further assistance, please don’t hesitate to reach out to us. We’re here to help.

Thank you again for your support. We look forward to serving you again!

Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that you find it an excellent product and love its ease of handling.

At Tineco, we aim to create products that not only deliver powerful cleaning performance but also provide a user-friendly experience. It’s great to know that our vacuum is meeting your needs and making your cleaning tasks more manageable.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that exceed your expectations.

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you’ve encountered with your Tineco vacuum. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is crucial in helping us improve our products and services.

Based on your description, it seems that you are experiencing several issues with your Tineco vacuum, including inadequate suction, difficulty in cleaning, especially with pet hair, a trail of water being left behind, and an unpleasant odor. Additionally, you’ve mentioned the need for frequent replacement of the roller, despite minimal usage.

We understand the frustration this must cause, and we sincerely apologize for any inconvenience these issues have caused you. To assist you in resolving these problems, we recommend the following steps:

For optimal performance, please ensure that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the use time.

If the vacuum continues to exhibit these issues, we would like to investigate further. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand ready to assist you and work towards a resolution.

We noticed that you had a positive experience with your original Tineco vacuum, which lasted you for four years. We are committed to upholding the quality that you initially loved, and we aim to restore your confidence in our brand.

We understand that you mentioned hesitance to contact customer service due to negative reviews. We assure you that your experience and satisfaction are our top priorities, and we are here to help.

Once again, we apologize for the disappointment and frustration you have experienced. We are dedicated to addressing your concerns and improving our products based on your valuable feedback. We hope to have the opportunity to regain your trust and demonstrate our commitment to quality and customer satisfaction.

Thank you for your wonderful review. Your positive experience and satisfaction are our top priorities, and it’s incredibly rewarding to know that our product has met your expectations.

Your recommendation means a lot to us, especially as it comes from someone who appreciates the unique needs of maintaining hardwood floors.

We appreciate your trust and support in choosing our product. If you have any more feedback or require assistance, please feel free to reach out to us. Our team is dedicated to ensuring your satisfaction and providing ongoing support.

Thank you once again for your kind words and for recommending our product to others. We look forward to serving you with more solutions that meet your needs perfectly.

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find it effective on your floors.

We truly appreciate your choice to invest in our brand and are grateful for the trust you have placed in us. Your satisfaction is our top priority, and we are delighted to hear that you are happy with your purchase.

We work towards providing an even better experience for you and all our customers.

Thank you once again for your kind words and support. If you have any further questions or concerns, please do not hesitate to reach out to us. We look forward to serving you better in the future.