Customer Ratings & Reviews
- Model:
- FW144100US
- |
- SKU:
- 6585778
Customer reviews
Rating 4.7 out of 5 stars with 154 reviews
(154 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the Floor Washer Flashdry Cordless Mop & Vacuum Cleaner - 6 Series for its outstanding cleaning performance, relatively good battery life, and ease of use. The strong suction power and lightweight design also contribute to a positive user experience. Some customers find the water tank to be a bit bulky, while others have noted the noise level and reach.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mop I have ever used in my life hands down.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your enthusiastic feedback. We are absolutely thrilled to hear that this is the best mop you have ever used. We are committed to continuously improving our product quality to ensure we maintain this high standard. Thank you for choosing us, and please feel free to contact us anytime if you have any questions or need further assistance.
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spills! All around best option, Hardly use my Dyson anymore!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has proven to be a great solution for spills. It’s wonderful to know that we could provide you with an option that meets your needs effectively.
We truly appreciate your choice to trust our brand and are grateful for the support. Please be assured that we are continuously striving to improve our products based on valuable feedback like yours.
If you have any further suggestions or need assistance in the future, please don’t hesitate to reach out. We’re here to ensure your satisfaction and to make your experience with our products the best it can be.
Thank you once again for your kind words and for choosing us. We look forward to serving you better in the future!
Rated 5 out of 5 stars
Ver nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mop. Great of you have pets and young children.
I would recommend this to a friendRated 5 out of 5 stars
Loveeed it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know this existed, my wife just got home with it and I freaked out! But after using it and seeing the time saver it is I loved it!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us! We are thrilled to hear that you are enjoying the convenience and time-saving benefits of our product. Your positive experience motivates us to continue delivering high-quality solutions that make a difference in our customers’ lives.
We are particularly delighted that you appreciated the unique features of our product that have made your daily routine more efficient. Your satisfaction is our top priority, and we are committed to ensuring that our products meet and exceed your expectations.
Regarding any areas for improvement you mentioned, please rest assured that we take your feedback seriously. We are continuously striving to enhance our products and services to better serve our valued customers like you. Your insights are invaluable to us in this process.
Thank you once again for choosing our product and for your continued support. We look forward to serving you better in the future and hope to have the opportunity to exceed your expectations again soon.
Rated 5 out of 5 stars
Simply the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money to upgrade to the series 6, does an excellent job on hardwood floors and the self cleaning function is amazing. Overall great product
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that upgrading to the Series 6 was worth the investment and that it does an excellent job on your hardwood floors. It’s especially great to know you’re enjoying the self-cleaning function—we designed it to make maintenance as effortless as possible.
Your satisfaction is our top priority, and while we’re glad the product is meeting your expectations, we’re always working to improve. If you ever run into any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us.
Thank you again for choosing our product. We truly appreciate your support and look forward to serving you again!
Rated 5 out of 5 stars
Great vacuum mop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful machine. Does everything I need it to do. Great for a once a week quick clean after a vacuum.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are enjoying the powerful performance of our machine and that it meets all your cleaning needs. Your satisfaction with its ability to provide a quick clean once a week after vacuuming is greatly appreciated.
We are committed to continuous improvement and will strive to enhance our products even further. If you have any suggestions for how we can make our machine even better, please do not hesitate to reach out to us.
Thank you for choosing our product and for your continued support. We look forward to serving you better in the future.
Rated 5 out of 5 stars
Excellent but long-term quality is an issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. The only issue that I have is the previous one I had broke down or started having issues less than two years down the road. I hope this one will not be the same and the quality has improved.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you like our product, and we understand your concerns regarding the durability of the previous one. We want to assure you that we are continuously working to improve the quality and reliability of our products. If you encounter any issues or have any questions, please don’t hesitate to reach out to us. We’re here to help and ensure your satisfaction with our products!
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
My cleaning experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean good but the only thing the battery doesn't last
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our product to clean well. Your satisfaction means the world to us, and it's great to know that our product met your expectations in terms of performance.
We also appreciate your feedback on the battery. Please be assured that we are continuously working to improve our product to enhance your experience.
Thank you for choosing our brand.
Rated 5 out of 5 stars
Nice we like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its well built with easy maintenance in mind. Floors dry super fast which is really nice.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are satisfied with the quality and design of our product, particularly appreciating the fast drying floors which we aimed to make maintenance as effortless as possible.
We are grateful that you chose our product and your kind words serve as a testament to our commitment to excellence. Please be assured that we are continuously striving to improve and will take your feedback on board to further enhance our products.
If you have any further questions or require assistance in the future, please do not hesitate to reach out to us.
Thank you once again for your support and for being a valued customer.
Rated 5 out of 5 stars
Wonderfull vacum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, everybody needs to have it at home..
I would recommend this to a friendRated 5 out of 5 stars
Love the cleaning option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it dries the cleaning brush after cleaning. A must have if you have pets or kids!!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you love the self-drying cleaning brush feature and find it a must-have, especially for homes with pets and kids. It’s great to know that this functionality is making a real difference in your cleaning routine.
We appreciate your support and are always working to improve our products. If you ever encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out—we’re here to help.
Thank you again for choosing our product. We look forward to serving you again in the future!
Rated 4 out of 5 stars
Great cleaner, But….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great cleaner but the battery doesn't last even 20 minutes
I would recommend this to a friendRated 2 out of 5 stars
Not as good as its hyped up to be…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So a friend recommended me this product because my shark vacuum/ mop was discontinued and it randomly broke rip… that little baby was far more effective and stronger at both mopping and vacuuming… this guy is not worth the price… i do enjoy its integration and app. And the self cleaning feature.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Customer,
Thank you for sharing the feedback.
We sincerely appreciate your recognition of our products and your support. At the same time, we are truly grateful for your honest feedback regarding the issues you encountered. Your comments are valuable to us as they help us improve our quality and service.
Please rest assured that we are here to support you. If you experience any problems with the machine, or if there is anything we can do to assist you, please do not hesitate to let us know.
Please contact our customer service through the following methods: email us at support@tineco.com, use the chat feature on our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM, CST). We recommend using the chat feature for a more timely and efficient response.
Our team stands ready to provide the support you need.
Sincerely,
Tineco Customer Service Team
Rated 4 out of 5 stars
Good Mop\Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product. It mops and vacuums at the same time. I wish it would clean the floors a bit more thouroughly with one pass though.
I would recommend this to a friendRated 1 out of 5 stars
Absolutely TERRIBLE PRODUCT AND COMPANY!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months or less. This is all you will get from this. Now I can't vacuum for more than 2 minutes without it saying the dirty water tank is full when there's barely any water in it. I tried to call Tineco's customer service line to see if I could get a replacement unit and all they had my do was clean the vacuum. I tried it a million times and it's the same thing. Tineco then proceeded to tell me they were only going to replace the dirty water tank and that I had to confirm and email which never came. Terrible product to break after 3 1/2 months. I thought by buying the slightly more expensive version that I was getting a better product. Nope, and just found out I bought even worse customer service. They do absolutely nothing to make their customers happy. I will never buy another tineco product again. I can't even sell it, can't return it, can't get tineco to do a single thing. It's trash, $500 and I get 4 months. wow.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear Customer,
We are truly sorry to hear about the issues. Please accept our sincerest apologies for the inconvenience and frustration this experience has caused you.
Your satisfaction is our top priority, and we want you to know that we are fully committed to making this right for you. We value your feedback immensely.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). If you have sent us a message, we will respond via email within 24 hours after receiving your message.
Thank you for your patience.
Best regards,
Tineco Customer Service
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great vacuum and mop at the same time it will make your floors feel clean
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the dual functionality of our vacuum and mop, and that it’s making your floors feel clean and refreshed.
Your satisfaction is our top priority, and we’re thrilled to know that our product is meeting your cleaning needs effectively. We strive to create innovative solutions that make your life easier and more convenient.
If you ever have any feedback, questions, or need assistance with your Tineco product, please don’t hesitate to reach out to us. We’re here to ensure you continue to have a great experience with our brand.
Thank you again for choosing Tineco. We appreciate your support and look forward to continuing to provide you with products that exceed your expectations.
Rated 5 out of 5 stars
a must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't believe it could be so good until I had it...it's made my life so much easier...
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re delighted to hear that our product has exceeded your expectations and has made your life much easier. We truly appreciate your trust in our brand and are grateful that you chose us. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re always here to assist you and are committed to continuously improving our products. Thank you for your support and for taking the time to share your experience!
Rated 5 out of 5 stars
Awesome!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product, buy it!! You won’t regret having done it
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your glowing recommendation and for trusting our product! We’re thrilled to hear that you’re so satisfied with your purchase that you’re encouraging others to buy it as well.
Your endorsement means the world to us, and we’re grateful for your support. We will continue to strive for excellence and ensure that our products remain worthy of your praise.
If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.
Rated 5 out of 5 stars
Makes cleaning up a breeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Easy to maneuver. Easy to clean.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review! We’re thrilled to hear that you’re pleased with your product. It’s great to know that it’s working really well for you, and we appreciate you mentioning how easy it is to maneuver and clean – those are definitely key features we focus on!
Thank you for choosing our product. We truly value your business.
We’re always looking for ways to improve, and we take all feedback into account as we develop our future products. We appreciate your comments, and we’ll certainly keep striving to make our products even better.
If you have any questions or need any help at all in the future, please feel free to reach out to us.
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT. Highly recommended. Keep it clean though or it will smell bad.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your enthusiastic review! We’re delighted to hear that you love our product and appreciate the recommendation. We also take your advice about keeping it clean to heart. If you encounter any issues or have suggestions for further improvements, please don’t hesitate to contact us. We’re committed to enhancing our products based on customer feedback. Thank you for choosing us and for your continued support!




















