Customer Ratings & Reviews
- Model:
- FW104500US
- |
- SKU:
- 6585781
Customer reviews
Rating 4.6 out of 5 stars with 290 reviews
(290 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series, especially its cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish the water tank capacity was larger, and a few noted that it doesn't reach under furniture easily.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and safe my time .it very convenient and easy to clean
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our product not only useful but also a time-saver. Your satisfaction with the convenience and ease of cleaning is truly appreciated.
We are committed to delivering high-quality products that meet your expectations. Please rest assured that we will continue to strive for improvement in every aspect, including any areas that may need enhancement.
Your support and choice of our product mean a great deal to us. We look forward to serving you better in the future and hope to exceed your expectations continually.
Thank you once again for your kind words.
Rated 5 out of 5 stars
Great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Tineco before but was unable to repair it. We ended up getting this one and was awesome with the upgrade they have made.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive feedback! We're delighted to hear that you've chosen Tineco again. It's always our goal to enhance our products based on customer feedback.
We're sorry to hear about the issues you experienced with your previous Tineco product. Please know that we are continuously working to enhance the quality and reliability of our products. If you have any specific feedback about the improvements you've noticed, we'd love to hear it, as it helps us better understand what our customers value.
Thank you for your loyalty and for giving us the opportunity to serve you again. We're committed to providing you with the best possible cleaning experience and we hope to continue to exceed your expectations in the future.
Rated 5 out of 5 stars
Moo vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,and reliable i will be getting it again,that is a sure thing
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are satisfied with the quality and reliability of our product. It’s great to know that you are considering purchasing from us again in the future.
We are committed to continuous improvement and will keep striving to enhance the quality of our products and services to better meet your needs.
Thank you once again for your kind words and support. We look forward to serving you again soon.
Rated 5 out of 5 stars
Clean floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It so much easier to clean it leaves no water. It so much easier to put it together
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. Your satisfaction is our top priority, and it’s great to know that we have delivered on our promise of convenience and user-friendliness.
Regarding any areas for improvement, please rest assured that we are continuously striving to enhance our products based on customer feedback. Your insights are invaluable to us, and we will work diligently to address any concerns and further refine our product line.
Thank you once again for choosing our product and for your support. We look forward to serving you again in the future and hope to exceed your expectations with each purchase.
Rated 5 out of 5 stars
tinecogood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working good is very good muchine in only one step you can use
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are enjoying the seamless performance of our product.
Your satisfaction is our top priority, and we are grateful for your choice to trust our brand. We are continuously striving to enhance our products, and your feedback plays a crucial role in this process.
Thank you once again for your support and loyalty. We look forward to continuing to serve you with high-quality products and services.
Rated 5 out of 5 stars
Excellext Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 starts on this machine my advice is to follow youtube videos there are a lot of usefull tips
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for the wonderful 5-star rating and for taking the time to share your feedback! We are thrilled to hear that you are happy with your purchase.
We especially appreciate your helpful advice about following the YouTube videos for useful tips. It’s great to know you found them beneficial, and we’re sure other customers will find your suggestion valuable as well.
Thank you for choosing our product. We are committed to continuous improvement and will keep working hard to enhance our products and services.
If you have any questions or need any further assistance, please feel free to reach out to us anytime. We are always here to help!
Rated 4 out of 5 stars
My Pet Dog's Friend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, serves the purpose! The only little mess is the glass sort of filter inside which is not cleanable.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on our product. We are thrilled to hear that you find it very good and that it serves its purpose effectively.
We appreciate your kind words about the quality of our product. Regarding the concern you mentioned about the glass filter, we understand the importance of maintainability and cleanliness. Please be assured that we are continuously striving to improve our products based on customer feedback.
We will relay your comments to our product development team for their consideration in future enhancements. Your satisfaction is our top priority, and we are committed to delivering the best possible experience to our customers.
Thank you again for choosing our product and for your valuable feedback. We look forward to the opportunity to serve you better in the future.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good vacuum totally recommend, easy to work with
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback about our vacuum cleaner. We are thrilled to hear that you are satisfied with its performance and find it easy to work with.
Your recommendation means a great deal to us and we appreciate your trust in our product. We are committed to continuous improvement and will keep striving to enhance the quality and functionality of our products.
Should you have any suggestions for further improvement or require assistance, please do not hesitate to reach out to us. We are always here to help.
Thank you once again for choosing our product and for your kind support.
- Cons mentioned:Water tank capacity
Rated 2 out of 5 stars
Overhyped
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Don’t be fooled by the cool technology. The reading of an area being “dirty” is totally off. I have a 1500 sqft house and the battery barely lasts for the entire house. Then I have to empty the water tank at least 5 times and refill 2-3 times depending how many times I’m running it. Not to mention the bottom part of the vacuum broke off after 2 months so now it’s difficult to charge and not covered under warranty. For the price I don’t think it’s worth it.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your thoughts on your Tineco experience. We're genuinely sorry to hear that you haven't had the smooth and satisfying experience we strive to provide.
We're particularly disheartened to hear about the damage to your vacuum after just two months of use. We'd love to assist you further and explore how we can rectify this situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We're here to help and ensure that your concerns are addressed promptly and effectively.
Once again, we apologize for the inconvenience and disappointment you've experienced. Thank you for your understanding, and we look forward to assisting you soon.
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mop vacuum does a good job, and the floors look good! The roller needs to be cleaned pretty often, even when it really isn’t dirty, but it does a great job on the floors!
I would recommend this to a friendRated 5 out of 5 stars
New Tineco House Tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice of a combo vacuum and wet scrub for me. No more hassle of vacuuming then bringing out a mop.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive review! We’re thrilled to hear that our combo vacuum and wet scrub is a great choice for you, simplifying your cleaning routine by combining vacuuming and mopping. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
Rated 5 out of 5 stars
Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Floors vacuumed and washed all in one. Comes with a bottle of cleaner / disinfectant.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We're thrilled to hear that our product is working great for you and that you're enjoying the convenience of vacuuming and washing your floors all in one. It's great to know that the included cleaning solution is also to your liking.
We're glad you're finding our product helpful in simplifying your cleaning routine, and we appreciate you taking the time to share your positive experience.
Thank you for choosing us. We're committed to providing you with high-quality products that make your life easier and more enjoyable. If you have any suggestions for how we can improve, please don't hesitate to let us know.
Rated 5 out of 5 stars
,,,,,,,,,,,,,,,,…………
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. …………………………………………………………………………………….
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you are pleased with our product. Your kind words about its quality and performance are greatly appreciated.
We are grateful for your choice to trust our brand and are committed to continuous improvement to ensure that we meet and exceed your expectations. Should you have any suggestions for further enhancements, please do not hesitate to reach out to us.
Once again, thank you for your support, and we look forward to serving you better in the future.
Rated 5 out of 5 stars
Exceeding expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for my wife and one for my mother, we have pets in both houses, couldn't be happier with the purchase.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your kind words! We’re delighted to hear that both your wife and mother are enjoying our product and that it’s making life with pets easier for you all. We’re committed to providing the best experience for our customers and will continue to improve our products. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. Thank you for choosing our product and for your support!
Rated 5 out of 5 stars
Happy Customer with a clean floor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It leaves my floors super clean with no after smell. Works wonders on my entry way, leaves my tile spotless NO STREAKS!!!!!. I got a great deal!
I would recommend this to a friendRated 5 out of 5 stars
Best purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has changed my life after having a baby! Best vacuum I can ask for.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your incredibly kind words and for sharing such a wonderful review! We’re absolutely thrilled to hear that this vacuum has changed your life after having a baby – that truly means a lot to us. It sounds like you’re really enjoying it as your “best vacuum.”
We’re so grateful that you chose our product during this special and often busy time.
Your positive feedback is incredibly encouraging, and while there were no specific points about improvement mentioned this time, we’re always striving to make our products even better for all our customers.
If any questions or concerns should arise in the future, please don’t hesitate to reach out. We’re here to help!
Rated 5 out of 5 stars
Wife approves.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased if for my wife and she loves it cant live without it. Works grear wjrh our vinyl flooring .
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your delightful review! We’re thrilled to hear that our product has become an indispensable part of your wife’s daily routine and that it works seamlessly with your vinyl flooring. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dyson its very practical for use every day
I would recommend this to a friendRated 5 out of 5 stars
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 3 different ones and all have been by Tineco. They are awesome
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your enthusiastic feedback with us. We’re thrilled to hear that you have chosen Tineco products not just once, but three times, and that you find them to be awesome. Your loyalty is a testament to our commitment to quality and performance.
We’re glad to know that our products have consistently met your expectations and that you trust Tineco for your cleaning needs. Your satisfaction is our top priority, and we’re delighted to be a part of making your life easier and more convenient.
If you ever have any feedback, questions, or need assistance with your Tineco products, please don’t hesitate to reach out to us. We’re here to ensure you continue to have a great experience with our brand.
Thank you again for your loyalty and for choosing Tineco. We appreciate your support and look forward to continuing to provide you with products that exceed your expectations.
Rated 5 out of 5 stars
Great stuff!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks good, high quality! Would definitely recommend this to anyone with hardwood floors in their house.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review. Your positive experience and satisfaction are our top priorities, and it’s incredibly rewarding to know that our product has met your expectations.
Your recommendation means a lot to us, especially as it comes from someone who appreciates the unique needs of maintaining hardwood floors.
We appreciate your trust and support in choosing our product. If you have any more feedback or require assistance, please feel free to reach out to us. Our team is dedicated to ensuring your satisfaction and providing ongoing support.
Thank you once again for your kind words and for recommending our product to others. We look forward to serving you with more solutions that meet your needs perfectly.
























