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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series, especially its cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish the water tank capacity was larger, and a few noted that it doesn't reach under furniture easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 290 reviews
  • Rated 3 out of 5 stars

    Smooth surfaces preferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for smooth surfaces, but not for grooved flooring. The napp does not get to the grooved surfaces easily and you will have to go over the surface several times to clean that area. It also takes several times to get heavily soiled areas clean. It is light and easy to maneuver.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our product. We are delighted to hear that you find it light and easy to maneuver, making it a convenient choice for smooth surfaces.

      We understand your concern regarding the challenges faced when cleaning grooved flooring and heavily soiled areas. Please be assured that your feedback is highly valued, and we are continuously striving to enhance our product’s performance to meet a wide range of cleaning needs.

      Your satisfaction is our top priority, and we are committed to working diligently to improve the design and functionality of our product. We appreciate your choice to use our product and your willingness to share your experience.

      If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to support you and ensure your experience with our brand is a positive one.

      Thank you once again for your valuable feedback.

  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great convenience. I regret not discovering it before. It is a product that families with children should definitely buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in love with this Vacuum very easy to handle.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that you find it an excellent product and love its ease of handling.

      At Tineco, we aim to create products that not only deliver powerful cleaning performance but also provide a user-friendly experience. It’s great to know that our vacuum is meeting your needs and making your cleaning tasks more manageable.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that exceed your expectations.

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all it's cracked up to be. Very easy to use works great on my floors.. a definite must have

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find it effective on your floors.

      We truly appreciate your choice to invest in our brand and are grateful for the trust you have placed in us. Your satisfaction is our top priority, and we are delighted to hear that you are happy with your purchase.

      We work towards providing an even better experience for you and all our customers.

      Thank you once again for your kind words and support. If you have any further questions or concerns, please do not hesitate to reach out to us. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is wonderful! Game changer for sure!!!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Wow, thank you so much for sharing your fantastic feedback! We’re absolutely thrilled to hear that you find it “wonderful” and a “game changer.” That’s fantastic news, and we’re so glad it’s making such a positive impact for you. We really appreciate you choosing our product.

      We’re always working hard to improve our products, and your enthusiasm is incredibly encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

  • Rated 5 out of 5 stars

    Its like a broom and mop in 1 !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought for my wife and she loves it. Even I love it whenever shes not using it I am.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that both you and your wife are enjoying the product. It’s always our goal to create items that not only meet but exceed our customers’ expectations.

      We’re glad to know that our product has become a favorite in your household and that it brings joy to both of you. Your satisfaction is incredibly important to us, and we’re continuously working to enhance our products based on valuable feedback like yours.

      Thank you for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE my tineco. It’s helped me so much especially as a mom of 3 boys and 2 dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco is the bestttttt!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy San Bernardino! Best customer service team! thanks for all the help and price checks. my gf LOVES tineco products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good vacuum just abit loud when cleaning out

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you find the vacuum to be good overall. We truly appreciate you choosing our product and taking the time to share your experience.

      We also appreciate your note about it being a bit loud when cleaning out. Your input is valuable, and we’ll take it into consideration as we continue working to improve our products and enhance the user experience.

      If you have any questions, run into any issues, or would like further assistance, please don’t hesitate to reach out to us. We’re here to help.

      Thank you again for your support. We look forward to serving you again!

  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have ever purchased I recommend to everyone

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic endorsement and for recommending our product to others. We’re thrilled to hear that it stands out as the best purchase you’ve ever made.

      Your satisfaction is our highest priority, and we’re delighted that our product has exceeded your expectations.

      We appreciate your loyalty and the trust you’ve placed in our brand. We will continue to work hard to maintain the high standards you’ve come to expect from us.

      If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help and appreciate the opportunity to serve you.

      Thank you for choosing our product, and we look forward to continuing to provide you with exceptional quality and service.

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small mess but not really great on bigger spills or corners

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that our product is effective for small messes. We understand your concerns regarding its performance on bigger spills and in corners, and we’re actively working on improving its capabilities in these areas. If you have any further comments or need assistance, please don’t hesitate to reach out to us. We’re here to ensure your satisfaction with our products!

  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment. A lot faster to sweep and mop at one time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic feedback!

      We designed our vacuum mop with the intention of saving our customers time and effort, and it’s incredibly rewarding to hear that you are experiencing just that. Your satisfaction is our top priority, and knowing that our product has made such a positive impact on your cleaning process truly motivates us to continue innovating and improving.

      We greatly appreciate you taking the time to share your experience with others.

      If you have any further insights or suggestions, please don’t hesitate to reach out. We value your input and look forward to serving you in the future.

      Thank you once again for your kind words and support!

  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but you have to clean the machine even if you just clean part of your floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product! We’re thrilled to hear that you’re experiencing great performance from the machine.

      We understand your point about the need for frequent cleaning, even after cleaning a small area of your floors. We appreciate your insight, as it helps us understand how our customers use our products and where we can make improvements.

      Thank you for choosing our product, and rest assured that we are always working to enhance our offerings and provide the best possible experience for our customers.

  • Rated 5 out of 5 stars

    Tineco ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tineco, it’s my best friend ever. I recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! Your recommendation is truly appreciated and means the world to us and we are grateful for your trust in our brand. We are continuously striving to improve our products and services to meet the needs of our customers. Rest assured, we will take your feedback into consideration and work diligently to enhance our product even further. Thank you once again for choosing our product and for your support. We look forward to serving you better in the future.

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but we could not use it as we found another similar product which was little easy to use

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback. We’re glad to hear that you found our product visually appealing, and we appreciate your honesty in expressing that you chose another product that better suited your needs.

      We strive to make our products not only aesthetically pleasing but also user-friendly, and we’re sorry to hear that you found our product slightly less convenient to use compared to another similar product. We value your feedback and will use it to further improve the design and functionality of our products.

      If you have any specific suggestions for how we could enhance the ease of use of our product, we would be grateful if you could share them with us. We’re always looking for ways to better meet the needs and preferences of our customers.

      Thank you for considering our product, and we hope to have the opportunity to serve you in the future with a product that fully meets your expectations.

  • Rated 5 out of 5 stars

    Best floor cleaner ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son put this cleaner together and loved it, couldn’t wait to get cleaning the floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my favorite tool for clean my house very fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected less because it was cordless. Requires multiple passes on tough stains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. My floors are clean everyday!

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really hard to keep it smelling good bwaides that i like it.

    No, I would not recommend this to a friend