Customer Ratings & Reviews
- Model:
- FW104500US
- |
- SKU:
- 6585781
Customer reviews
Rating 4.7 out of 5 stars with 278 reviews
(278 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series, especially its cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish the water tank capacity was larger, and a few noted that it doesn't reach under furniture easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
One of the best Mop vacs I own!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best cordless mop vacuums out intelligent, easy to use, indicators that will detect debree or lack there of. Great run time. Only regret is not waiting on get this….. A cordless model that also releases steam! Unfortunately this was recently released and when I am able definitely snagging one of those! I 100% recommend especially if you have older kids who help clean they will do a better job and may not even be too annoyed to help!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your glowing review and for taking the time to share your experience! We’re thrilled to hear that you consider our cordless mop vacuum one of the best, especially appreciating its intelligent design, user-friendly operation, helpful debris detection indicators, and impressive run time.
We truly appreciate you choosing our product for your home. It’s wonderful to know it’s making cleaning easier and even more engaging for the whole family. Your comment about our new steam-releasing cordless model is fantastic feedback—we’re excited about that innovation too and are confident you’ll love it when the time is right!
Should you have any questions or need assistance in the future, please don’t hesitate to reach out to us anytime. We’re always here to help.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Obsessed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely obsessed with this! It makes cleaning the floor sooooo easy! With two kids (1 and 3), my floors are constantly messy and I was tired of dragging out the broom multiple times a day and getting on my hands and knees to clean up messes. This takes care of it all! … and it lets you know when it needs to self clean and when you put it on the charger, it will warn you if you haven’t cleaned out the dirty water tank (which helps prevent the smell that a lot of other others tend to have)
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Floor washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect way to keep our new wood floors clean!! Great tool, easy to use, light and manageable.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving the ease of use, light weight, and manageability of our wood floor cleaning tool. It’s great to know that it’s the perfect solution for keeping your new wood floors spotless!
We’re grateful for your choice to trust our product and are committed to continuous improvement. If you ever encounter any areas where we can enhance the product, please don’t hesitate to let us know. Your satisfaction is our top priority, and we’re always striving to make our products even better.
Thanks again for your kind words and for being a valued customer. We hope our tool continues to make your life easier and your floors shine!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Floor cleaner for hard floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this as I had a frustrating experience with a different brand similar item, I am glad I did! This cleans the floor very well and is easy to use, it doesn't leave glops of dirty water or trails of debris. The floor isn't left soaking wet either.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your heartwarming review! It's great to know that our product cleans your floors effectively without leaving behind dirty water or debris, and that it doesn't leave the floor soaking wet.
Your satisfaction is our top priority, and we're grateful for your choice to trust our product. We're committed to maintaining the high standards that have won your approval, and we'll be sure to pass along your feedback to our product development team.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect for pet owners!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning my floors faster than ever! Having 2 corgis I used to change the dirty mop water 3 times! Very little solution is needed and about half a tank of the water is all I need to leave my floors spotless.
I would recommend this to a friend Rated 5 out of 5 stars
Tineco
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impressed with my Romeo vacuum purchase—this model truly shines. The suction is powerful, and it handles pet hair on all surfaces with ease. The cordless design makes cleaning quick and convenient, and the battery lasts long enough for my whole living area. It’s lightweight enough to carry upstairs, and the brush roll cleaner and attachments make tackling stairs and upholstery effortless. Setup was a breeze, and delivery/pickup was smooth through Best Buy’s service. Highly recommended if you want strong cleaning power with modern cordless convenience.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My electric cordless mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, does a good job cleaning my porcelain floor, even with the grooves from the wood like pattern. Reservoirs are a bit small but adequate, roller could be wider.
I would recommend this to a friend Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cause I had back surgery and could not vacuum and mop in the same day. This thing picks up a little while mopping the floor. It’s by no means a vacuum but it’s lightweight and easy to use. It tells you when to empty the dirty water tank and when to fill the clean water tank. This was the best money I’ve spent in a while.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Lightweight & Convenient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really impressed with this floor vacuum/mop. It’s surprisingly lightweight, which makes cleaning quick and easy. Emptying the dustbin is simple, and I love that it has a separate dustbin and solution tank, it keeps things cleaner and more organized. The self-clean feature is a game-changer when you’re done using it, and it’s not loud at all, which I really appreciate. While it won’t fully replace a traditional mop, it definitely does a great job and makes everyday cleaning so much easier.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback on our floor vacuum/mop. We are thrilled to hear that you are impressed with its lightweight design, which enhances the ease and efficiency of your cleaning routine. Your satisfaction with the simple dustbin emptying process and the separate dustbin and solution tank, which contributes to a cleaner and more organized experience, is greatly appreciated.
We are particularly delighted that you find the self-clean feature to be a game-changer and that the low noise level during operation is a notable advantage. Your recognition of these features reinforces our commitment to providing innovative and user-friendly solutions for your cleaning needs.
While we understand that our product may not fully replace traditional mopping methods, we are pleased to know that it significantly contributes to making everyday cleaning easier for you. We are continuously striving to improve our products, and your feedback is invaluable in this process.
Thank you for choosing our product and for your support. We remain dedicated to delivering exceptional quality and service to meet your expectations. If you have any further questions or require assistance, please do not hesitate to reach out to us.
Rated 5 out of 5 stars
No more crying over spilled…stuff!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have two dogs—one of which has frequent “accidents” in the house—and this Tineco 5 Series has been a total game-changer. I honestly didn’t expect it to make such a difference, but it’s incredible how much cleaner and fresher the house smells after using it. The suction is powerful—you can actually feel it pulling against the floor as it scrubs and vacuums, which gives you that satisfying sense that it’s really getting everything up. The cordless design is a huge plus. It makes cleaning quick and hassle-free, and the battery lasts long enough to do multiple rooms without needing to recharge. The self-cleaning function is another major win—it keeps the roller and system fresh with just the press of a button, so there’s no messy cleanup afterward. The included charging stand is sleek, compact, and keeps everything organized. I also love the clear display that shows battery life, water levels, and cleaning mode at a glance. It’s surprisingly quiet for how powerful it is, and switching between cleaning hard floors and area rugs is seamless. Overall, this floor washer has far exceeded my expectations. It’s easy to use, easy to maintain, and leaves the floors spotless every time. If you have pets, this thing is a must-have. Five stars all the way!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My new best buddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new best friend!!! It reduces cleaning time by half. Does a fab job vacuuming and moping every type of hard floor. My floors look great after I use my tineco.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great combo cleaner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this handy mop/vacuum combo machine. It does a great job keeping my laminate floors clean and streak free. It saves time and is easy to use.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review and for sharing your positive experience with our handy mop/vacuum combo machine! We’re delighted to hear that you love it so much.
It’s great to know that it’s doing such a wonderful job keeping your laminate floors beautifully clean and streak-free. We’re also pleased that it saves you valuable time and is easy to use – that was certainly part of our design goal!
Thank you for choosing our product. We truly appreciate your business.
We always strive to improve, and your feedback is incredibly valuable to us. If you encounter any issues or have suggestions for the future, please don’t hesitate to contact us.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Product – Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with this product. It met all my expectations and works exactly as described. The quality is excellent, easy to use, and I would definitely recommend it to others. I would purchase it again without hesitation.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Much improved over previous models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new version has so much more power than the old second generation we used to have. Very easy to use and cleans like a boss!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic feedback and for sharing your comparison with the previous model! We're thrilled to hear that you find this new version significantly more powerful, very easy to use, and that it cleans like a boss. Thank you for choosing our product and for your kind words!
We always appreciate hearing what's working well, and your positive experience with the power and ease of use is great to know. We're constantly looking at ways to refine and improve our products based on customer input.
If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game Changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this. I have a cat who drags sand through my bathroom and leaves fur balls drifting on my floors. This allows me to vacuum and clean floors in one step. Saves time and does a great job. Easy to clean too. Game changer!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No regrets
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ditch the broom and buy this !! Easy to use!! And if you forget to empty the dirty water tank like me don’t worry it’s not the end of the world. Put some bleach in the tank and let it sit for a bit in the tub, then the smell will go away!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback on our product. We are thrilled to hear that you found it easy to use and a convenient alternative to traditional brooms.
Please be assured that we are continuously striving to improve our products based on customer feedback. We are always looking for ways to enhance user experience and address any potential concerns.
Thank you again for choosing our product and for your valuable insights. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Must have with pets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love ours. ***** Used to have the Tineco 3. It got disgusting and clogged so we decided to upgrade. Best decision ever. It reminds us what to do. How to clean it. When to clean it. When to refill it. The auto auction works great and my wife loves the fact it tells you when the floor is clean. We have 3 dogs and this works wonders.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive experience with our product. We are thrilled to hear that you are enjoying the upgraded features, especially the helpful reminders for cleaning and refilling, as well as the auto auction function that indicates when the floor is clean. It’s wonderful to know that our product is making life easier for you and your family, including your three dogs.
We appreciate your choice to upgrade to our product and are delighted that it has been a “best decision ever” for you. Your feedback confirms that we are on the right track, and we will continue to strive for excellence in our products.
Should you have any suggestions for further improvements, please do not hesitate to reach out to us. We are committed to continuous improvement and value your input.
Thank you once again for your kind words and support.
- Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco vacuum and mop is a must have for a home with hard wood floors. Works perfectly and does a job well done. The battery lasts until I’m finished and picks up every little piece I see. Would recommend and order it again.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Works Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use...Makes cleaning up all hard floor surfaces eaay and knows the right amount of fluid to put in the floor so its not drowning.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive review! We’re delighted to hear that our product works great and is easy to use, making cleaning hard floor surfaces effortless with just the right amount of fluid. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Makes cleaning floors quick and easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product makes cleaning hard surface floors easy. Not a replacement for deep cleaning; however is great for daily cleaning. It’s quick and effective.
I would recommend this to a friend
























