Customer Ratings & Reviews
- Model:
- FW030500US
- SKU:
- 6498057
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the iFloor 3 Plus for its ease of use, self-cleaning feature, and time-saving capabilities. They find it particularly effective on hardwood floors and appreciate its lightweight and cordless design. However, some customers have concerns about the small water tank, smell, and occasional leaking.
This summary was generated by AI based on customer reviews.
Not A Fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep leaking. I tried 3 different ones and everyone ended up leaking. I returned to the store.
No, I would not recommend this to a friend- Pros mentioned:Cleaning
Vacuum-mop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum/mop - more of a mop then a vacuum cleaner very nice
I would recommend this to a friend Rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay product but I actually think the Bissell crosswave is better
I would recommend this to a friend- Pros mentioned:Cleaning
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea how dirty mu floors were till i used this!
I would recommend this to a friend Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beginning the vacuum worked great. Then it didn't. It would randomly shut-off even after being charged and containers dumped.
No, I would not recommend this to a friend- Pros mentioned:Cleaning
Easy way to clean
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Gets dirt out like no mop could
I would recommend this to a friend Ok, could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Keep in mind this will not removed already dried spills. Wont even removed light dried spills.
No, I would not recommend this to a friendTineco - iFloor 3 Plus – 3 in 1 Mop, Vacuum & Sel
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaks soap and water everywhere. It lasted 7 months best buy did not stand behind the 2 year parts and labor guarantee
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .I'm sorry to hear about your experience with the iFloor 3 Plus Cordless Floor Washer. Leaks and early product issues are not what we expect for our customers. Our 2-Year Limited Warranty covers such concerns, and we're here to make it right. For optimal use, ensure the roller is clear of debris, clean the dirty water tank, run the self-cleaning mode, and charge after each use. Please reach out to us at support@tineco.com, via chat on our website, or call Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864 so we can assist further. Thank you for being a valued Tineco customer.
Motor malfunction
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED my tineco wet vac up until I had to send it in to have it fixed not even a year after I got it because of motor issues. I sent it back in, they fixed it. And now I’m having the same issues!!! Once again motor malfunction. I clean it out every single time I use it and take great care of it.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Customer,
We are really sorry for your unhappy experience and we will improve our products based on your feedback on motor problem. In your case, please kindly contact us again via our support email or just give us a call during 9 am to 6 pm from Monday to Friday (CST) to help you solve the problem. Hope you have a nice day.
Best,
Tineco Customer Service
Not worth it at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE dont buy this. The idea of it is awesome, but it sucks. It takes so much maintenance and then stops working randomly and its hard to figure out why. The dirty water tank fills up almost immediately and is hard to click back in. Not worth the hassle.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We're truly sorry to hear about your experience with our iFloor 3 Cordless Floor Washer. We understand your frustration and appreciate your feedback. Please know that we're here to assist you with any maintenance issues or concerns you may have. If you're experiencing difficulties with the dirty water tank or any other aspect of the product, please contact our customer service team for assistance. You can reach us at support@tineco.com or by phone at 1-855-292-8864. We're committed to ensuring your satisfaction and resolving any issues you may encounter. Thank you for being a valued Tineco customer
Wayyyyyy overhyped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was wayyyy overhyped. Had to go over the same area several times to clean spots, and you have to dump and refill water wayyyyyy too often. Also wasn't as maneuverable as advertised. This was my first ever return to Best Buy after testing in only one small area.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about your experience with the iFloor 3 Plus. We take your feedback seriously and regret that it did not meet your expectations. To address your concerns, our customer service team is ready to assist you. Please reach out via email at support@tineco.com, chat through our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864.
For optimal performance, we recommend removing the roller to clear debris from the intake area, cleaning the dirty water tank and filter, running the self-cleaning mode, and charging the battery after each use. These steps help prevent smell, achieve streak-free floors, maximize suction, and extend use time. Additionally, you can find helpful start-up videos on our Tineco YouTube channel.
We appreciate your feedback and will use it to improve our product. Thank you for being a valued Tineco customer.
Not a timesaver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is super high maintenance. For the amount of cleaning you have to do to keep it running well, you might as well just vacuum and mop.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. For iFloor 3 Plus, the brush roller and dirt water tank needs to be cleaned after each use. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Not as good as reviews make it out to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor mopping capability, which is what we bought it mainly for. Barely puts out any cleaning fluid and the brush head doesn't scrub off what a quick, gentle wipe with a paper towel has no problem removing. We have actual 20mil core-tech flooring not from a box store.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Customer,
We are really sorry for your unhappy expeience. In this case, you are encouraged to contact us via our support email or just give us a call during 9 am to 6 pm from Monday to Friday (CST) to identify the root cause. Hope you have a nice day.
Best,
Tineco Customer Service
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand what the hype is about this thing. The water reservoir is way too small. U constantly have to refill it. There’s a gap between rollers that is seen in the streak it leaves.. it is not worth the price tag..
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Carissa,
The capacity of the dirty water of iFloor 3 is 0.5L and it meets the cleaning need for a majority of users. If you need a larger tank, we suggest you take a look at Tineo Floor One S5 with a 0.7L dirty water tank. As for the leaving streak issue, we believe it has nothing to do with the gap. Instead, we suggest you check the roller, tube channel, and bottom of the unit for any possible blockage or damage that could cause such a problem. Please do not hesitate to email us through support@tineco.com for further assistance.
Best,
Tineco Customer Care
Not worth the money spent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water reservoir is too small. The machine is too loud. The roller does not release dog hair in self cleaning . Already had to throw away one roller . Definitely not pleased with it. Leaves streaks on ttile.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback. We appreciate your input and are committed to using it to continuously improve our products and services.
We sincerely apologize for the inconveniences you've experienced. Based on your description, it seems that the water reservoir is too small, the machine is too loud, the roller struggles with self-cleaning dog hair, and it leaves streaks on tile. We understand how important it is for our products to meet your expectations and are here to help.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are eager to resolve these issues for you.
How long the battery will last?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good hardwood or tile floor vacuum. Not so practical for carpet. Has mop function which we’re not using because the unit requires detailed cleaning after each use. No spare battery!!!
I would recommend this to a friendAmazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this on our tile hardwood floors and it’s amazing. The squeegee and vacuum does an amazing job picking up the dirty water leaving hardly any left in the surface so it dries super quick.
I would recommend this to a friendChristmas present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our daughter and her boyfriend and they love it. They have 2 cats and 1 dog, they love to make a mess and they told us they would recommend this for anyone who has pets.
I would recommend this to a friendDont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mop/vacuum has a very soft brush it doesnt get the job done. And it only gives you 30 minutes to clean! Not enough for me.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hello Chang,
We appreciate your feedback regarding the Tineco iFloor 3 Plus. We're sorry to hear that the product didn't meet your expectations. We strive to provide effective and efficient cleaning solutions, and we're disappointed to learn that the soft brush and battery life did not meet your needs.
Your feedback is valuable to us as we continuously work to improve our products. If you have any further comments or questions, please feel free to reach out. We're here to assist and address any concerns you may have.
Thank you for taking the time to share your experience.
Best regards,
Tineco Customer Support
Don’t waste your coins!!!!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product!!! It went out on me after a few months, insurance replaced it. So here it is the second one stopped working.
No, I would not recommend this to a friend