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Customer Ratings & Reviews

Your price for this item is $160.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers are delighted by the Pure One S11's impressive battery life, excellent suction, and ease of use. Many appreciate its lightweight design and the inclusion of multiple attachments for versatile cleaning. The vacuum's quiet operation and powerful performance on various floor types are also frequently praised. Positive feedback also highlights the convenient cordless design and helpful features like the built-in light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 198 reviews
  • Rated 4 out of 5 stars

    Awesome for hard floor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i probably love the fluffy head the most it works well on my area rugs

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 1 out of 5 stars

    Horrible 0⭐️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. If I could give it 0 stars I would. It will suck things up but as soon as you pick it up to hang out things fall back out the bottom. I can clean the entire vacuum so there is no debris anywhere and it will do the same thing. I regret not returning it when I had the chance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Tineco. Great shopping experience with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New product in Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, thinking to relace expensive cordless vaccim, but its better than the expensive vaccums

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely in love with my new vacuum purchased a from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Dyson beater.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, modern tech and fun to use. Will make you forget about you know who.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more on the shipping, bought for my parents for Xmas. Box came without shipping box and original box was torn up. Missing parts. Bb at least ship it in a box. My dad was so turned off by the ripped box he asked to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart vacuum adjusts power automatically. Filter cleaner is a good attachment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco Cordless vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this vacuum to anyone great vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good we needed a good vacuum for our laminate floor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is too heavy. It isn't easy to maneuver around; it feels stiff. I don't want to have to change vacuum heads between hard floors and carpet. I just want a vacuum to do the job it is intended to do; I don't need any type of smart technology with it. Also, if you have any type of hand/finger problems, this one is not for you. It's not for me for that reason alone. It was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a good price. No need to buy dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slick! I took it out of the package and used it right away. It was easy to assemble and understand. It’s also light! I love that it has a flashlight to see those hard to reach places!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Product, no major flaws.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our Dyson 7. This product is ok, Dyson is the superiour product. We will be relegating this to basement duties and purchasing a Dyson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owed a dyson. I bought this to try out the brand. It seems to lack power and struggles to pick up on carpet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't build a worse vacuum if I tried

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely disappointed in the product. It gets clogged constantly with even minimal amounts of pet hair, it struggles to pick up anything larger than dust or grains of sand, and shuts off due to error messages about the filter every 2 minutes despite them being completely clean and dry. I am honestly baffled how this is such a highly recommended product by Consumer Reports and other review sites. Every other stick vacuum I've ever used has been miles better. Even a corded vacuum from the 60's would excel compared to this.

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Hello twf16,

      We're sorry to hear about your disappointing experience with the Tineco Pure One S11 Dual Cordless Stick Vacuum. It's certainly not the performance we aim for, and we understand your frustration.

      The issues you've described, such as clogging and frequent error messages, are not typical of the performance we expect from our products. We apologize for any inconvenience this has caused. If you haven't already, we recommend checking for any blockages or obstructions in the vacuum's brush head, wand, and filters. Additionally, ensuring a proper assembly and correct usage can contribute to optimal performance.

      If the issues persist, we would like to work with you to find a solution. Please contact us at Service@tinecousa.com with more details about your experience and any troubleshooting steps you've taken. Our customer support team is here to assist you and address your concerns.

      Thank you for your feedback, and we appreciate the opportunity to improve your experience.

      Best regards,
      Tineco Customer Support tineco

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tineco Pure One S11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and maneuverable. Great for everyday, light-duty vacuuming. Sometimes takes a slower approach, in order to pick up everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction poor after a year. Followed directions for cleaning and didn't help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccum was pretty great when worked. But fails the review because it broke after just 3 months of light use. Mechanism that spins roller heads physically broke vacuuming laminate wood floor (light work). So wouldn't trust the quality of this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light Duty.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is for light duty jobs. Not really carpet king.

    I would recommend this to a friend