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Customer reviews

Rating 4.6 out of 5 stars with 216 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Toniebox Starter Set, particularly its ease of use, audio quality, and educational value. Many appreciate that it is a screen-free alternative that offers a variety of stories. However, some customers have experienced issues with WiFi connectivity and initial setup, while others wish the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 21 reviews
  • Rated 4 out of 5 stars

    Nice but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice music toy for kids, a bit expensive considering that every new story figurine costs $15-20, its too bulky to travel and not very long-lasting (handle it with care, Don't keep it always ontl the charges otherwise battery will die, but especially at the tonies can be pieces bitten off easily)

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Good for Grandbabies!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for my grandchildren, and they are loving it! It was a little bit tricky for some reason to initially set up and get connected, but after a few tries, then it seems to work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Comforting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the charge lasts a good amount of time. It’s good for kids who have trouble falling asleep without sound. The blue Tonie is such a good color. My boys (4) and (8) got a hang of the buttons pretty quickly. The only reason I gave this 4 and not 5 stars is the setup was a bit tedious. Other than that, great product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume, Wifi connectivity
    Best Buy Employee

    Rated 4 out of 5 stars

    Fun product for my daughter

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year old daughter got this for her birthday! Now she loves putting all the different tonies on the tonies box and dancing to all the songs. I wish it got a little louder and that you could connect it to the internet. Those are really the only flaws i see with it. She loves using it though!!

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 4 out of 5 stars

    Nice for kids - with some flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased four of these for all the littles in my family. All of the little kids loved it. It has stories and songs they love to listen to and dance to. They can easily change songs or stories with the little figures. They even love playing with the figures by themselves. The figures are big enough that little little kids won't choke. Sounds comes out nicely. It can even travel with kids which is nice. I will say that it is quite expensive, especially for new figures. One of them did have some charging issues in maintaining it charge. Another was having issues with getting sound through headset. I think it is a great item but they do seem to have flaws.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea, price of Tonie characters kill it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea - good execution (not perfect) - way too costly. Let's be honest - we know why this box costs as much as it does and its not because its one of the best speakers or tech purchases you will make, its because of the licensing. It works well and the idea is really good. The controls could be a bit better. It is confusing to figure out how to change tracks, fast forward, etc not to mention that you can easily do it accidently without trying, especially if you are a kiddo. That said, it does what I expected and its is really cool. The problem? The price! Is the speaker with the tech it has worth the price of entry? Yes, I can get behind that despite it's flaws, but the characters are where you start to break the bank. $15 per character! That is really expensive when your kid heads in to Best Buy and sees 4 characters they have to have! I think that $9.99 or even $7.99 would be more fitting. They can't do it though becuase of licensing, especially with Disney I get it, but it really does hurt the product. Also be aware that the songs are most of the time NOT the original artists, but third party artists. Again, licensing. The kids likely won't notice and it still is a great bit of content per Tonie character, but it is something to be aware of that it's not a 1 to 1 copy of "you've got a friend in me" for example. Would I buy it again? Yes, but if the price came down it would be a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool gadget

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty cool item. My daughter likes to hear the stories and can operate it herself which is nice

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. My daughter loves it. Only 4 starts though for how difficult it is to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute item, the kids enjoy it. The characters are a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. I heard setting it took longer than expected. Other than that no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Child distraction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toddler loves the box but difficulty setting product up initially. Did all the troubleshooting to access wifi and had to resort to mobile hotspot on phone. Once setup was completed box works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and my kiddo is obsessed. I do wish the first Tonie it came with was a bit more exciting. If you want something besides songs, make sure to grab another Tonie when you pick this up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Future Karaoke champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate once it is linked to a phone. Kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Educational

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my daughter. It helps her to hear stories when playing.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 4 out of 5 stars

    Songs and stories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some much fun for the little ones to sing along with all day long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Childs interactive cube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my autistic grandson to enjoy. He actually was able to pick up how to put the figures on top for them to play there Songs. The only problem I found with the Box is that the control for the volume Does not go high enough.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Screenless Entertainment for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screenless alternative for kids. Wide variety of Tonie characters available with each performing stories and songs. The headphones (wired) make a great pairing and can be volume controlled from the app to protect hearing from long duration loud noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Break From Videos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for young kids to use, except "tap" to forward or reverse takes more force than expected. Grandkids love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but kids enjoy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality box, but books are expensive and short. It’s nice that it’s padded though and the kids like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music box

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. It plays all the songs he loves and can sing also

    I would recommend this to a friend