Customer Ratings & Reviews
- Model:
- 50C350KU
- SKU:
- 6458644
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.
This summary was generated by AI based on customer reviews.
Toshiba 50"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV 5/2/23 and the backlight has gone out already. Really? Only two years, should last longer than two years.
No, I would not recommend this to a friend2 hours on phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV arrived without screws for the stand. Consequently, it could not be installed by the Xfinity service agent that I paid $100. After 2 hours on the phone with BestBuy they promised a $50 refund on my card. They still have not done it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello SingingAnnie, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We're so sorry to hear that your TV arrived without the screws for the TV stand. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don't Buy poor quality. Lasted only 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after only two years. Display panel went black, you can hear audio, but no image. Reset the TV several times and followed all the troubleshooting steps, still not operational. Will not buy again
No, I would not recommend this to a friend- Cons mentioned:Reliability
Keep scrolling for another TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV 7/14/21. Today is 9/18/21 and it will not turn on. We have unplugged it from power to allow a reset and still nothing. We have tried to manual turn it on and nothing. I would not purchase this TV. Very disappointed.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Teresa, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your unit will not power on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Ho Hum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far for the money it is a good value. It isn't fabulous in any way but it is OK. Very average picture and sound. Nothing here to brag on except for possibly the Alexa voice control which works very well.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Hybrid455, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Good but had picture issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was functioning but the longer I used it which was around 3 weeks it started to have picture issues but the 4K and the apps were very nice to use
I would recommend this to a friendRemote is terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote often quits responding and requires several minutes of troubleshooting. This consists of either resetting the tv by unplugging it or resetting the remote by pressing convoluted button sequences. The "fix" is to download the app on my smartphone which is ridiculous considering all I need my tv to do is switch between 2 hdmi inputs. Edges of screen are also very bright compared to rest of screen.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Nickerdeemes!
Thank you for taking the time to review our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (855) 527-2411 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
- Cons mentioned:Reliability
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is not reliable. Have to go back to best buy twice and returned it. After a week of use, TV won’t stop resetting or won’t turn on.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that your unit would not power on, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a gaming tv this is a hard pass. Screen constantly stutters. Would be ok for tv watching only.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re so sorry to hear that your screen stutters while gaming. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team..
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps turning off; the messages on the bottom only show half seems like the screen is stretched
No, I would not recommend this to a friendTelevision display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Television is awful I have not been able to enjoy it due to it not displaying correct.
No, I would not recommend this to a friendMy thoughts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok its not blow your mind but not bad if you need a tv right now than save up for a more higher end tv.
I would recommend this to a friendGood value, ok quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality from a very inexpensive high def TV. Good for a a secondary view location with minimal expectations.
I would recommend this to a friendDecent tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv, had some dead spots pop up within 4 months.
No, I would not recommend this to a friendjoe man
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My issues were resolved but it should not have come to that. Thanks to the manager at the store I purchased my tv from that resolved the problem.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you were experiencing issues but happy to hear that they were resolved. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
APP LOSER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem is you have to unplug it and hold down the power button for 40 seconds, to get your apps back. It happens about once a week.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello APPMAN, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you have to unplug the TV to get your apps back. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv but its not letting attach a sound bar as i had it with her other tv
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Mexveracruz, thank you thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are unable to connect your sound bar to the TV. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv fits perfectly in my room, the graphics are not a 10/10.. but they arent horrible either.
I would recommend this to a friendBest Buy Customer Service SUCKS and the TV is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 1 star because I called customer service FIVE times and got FOUR different answers. I am extremely disappointed in Best Buy as a whole. My TV arrived with an open box that had been retapped shut. It also came with mismatch packages of the stands. This is now the 2nd time I have been had a customer service agent tell me something and it NOT be true. TV performance is ok but sometimes it takes a slower time turning on. I also had to unplug it several times.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CCD21, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you had a bad experience with the delivery. Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Disappointing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound quality are fine. Not great, but okay. The lack of storage on the television is frustrating and limits its use as a smart TV. External storage is supported but unfortunately I've tried 3 different usb drives and have not had luck moving or adding apps to any of them. I've given up using the TVs apps and use and additional Fire Stick to watch on. It frustrating to say the least.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TVTee, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not pleased with the storage capacity on the tv. It is recommended that you use a USB 3.0 flash drive that’s 128 GB or smaller for best performance. Also, note that external hard drives are not supported. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Toshiba Support Team.