Customer Ratings & Reviews
- Model:
- 50C350KU
- SKU:
- 6458644
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.
This summary was generated by AI based on customer reviews.
Dead just before 2 year date of purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in February 2023, the backlight just went out today, sound but no picture. I have done all of the troubleshooting steps that Toshiba recommended but since this is no longer under warranty, (1 Year is all it had) I am left shopping for a new TV. This is a very costly TV for the use that I got out of it and will not be buying a Toshiba again
No, I would not recommend this to a friendNot reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a two year old tv. Picture type burned out…
No, I would not recommend this to a friendNot a great one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks really good but has some audio issues and it lasted 2 years and almost 4 months, today i got audio but no picture and a pulsing redlight, the backligh is dead.
No, I would not recommend this to a friendDo your research before you shop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do your research! Salesperson was familiar with the on hand stock or the selection of merchandise. I found it myself!
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DrDave, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Good Concept Poor Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV and functionality but the color rendering is horrible. Tried so many settings but just can't get ot right.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Bhav, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the color rendering. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Avoid This TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in November 2022. I have been very unhappy with its overall performance. First off, the audio is terrible. No matter how you try to adjust, it just sounds like its echoing in a canyon. But that issue pales to the intermittent white/black line going through the lower third of the screen. This started about 10 months of usage. The colors are washed out and contrast is mediocre at best. I would strongly consider any other brand outside of this!
No, I would not recommend this to a friendMore to come!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damaged when we opened it at Christmas. Will update as soon as I see how the exchange goes
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Okay purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is okay for the price, picture wasn't as clear.
No, I would not recommend this to a friendSond quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok better tv out there for the price.sound quality is mot the best in my opinion but it will do.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Buddy, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. Thank you for getting in touch about this issue, we do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the audio to be very poor, sounding hollow as if it were coming through a pipe. At times, the audio would completely stop and I would have to unplug the television or switch channels to get the audio to come back on. I returned the first Toshiba television and got a second. Unfortunately the second Toshiba television was just as bad as the first. Pay a little bit more and get the Samsung 50 inch television
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello KLCL, thank you for your interest in the Toshiba 50C350KU. We are so sorry to hear that the audio cut out intermittently, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba television, we are here to help! Thanks again, Toshiba Support Team.
I quess I bought a dud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this tv, but the picture quality on the one that I purchased was sub-par, too bright and colors were washed out. It took a lot of research on my part to even figure out how to change the picture settings. Maybe I got a dud, but its too much money for me to pay and not be happy with the product.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Mark, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unsatisfied with the picture quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba 50 in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this tv, cloudy picture on some programs. Will be returning it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello SisterJeri, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Meh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow compared to Roku TVs. Great bargain but poor performance
No, I would not recommend this to a friendVery very dissapointed with the picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV based on the reviews here and they could not be more wrong! it is a terrible TV the picture is sooo bad all pixelated from some inputs like fire tv and I know is the tv, because I have a 10 year old Samsung 1080p that has way better picture and I run the same content and on the Samsung the same scenes do not show pixelation. Unfortunately I am past my 15 days so I can't return it so I will donate it and get the tax deduction or give it to my kids if they don't mind for their room or sale it. It is only 3 weeks old and makes me mad every time I am watching it and see the pixelation. Again you get what you pay for. BTW in the dark screen you see the light illuminated areas all uneven on the screen sooo bad. Spend the money and get something better unless is for a bar or a place where you don't care then is a great price.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are unhappy with the quality of the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at1-888-407-0396 or email us at Support@Toshibatv-usa.com. We look forward to hearing from you! Thanks again, Toshiba Support Team.
Not worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture quality seems a little fuzzy or blurry
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Juss, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Low or No Volume, Ghosting Effect. Horrible!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 50 inch Toshiba has been nothing but problems for me. Out of the box, the bottom of the TV has a sliver bar going across which takes away from the overall picture. I find myself staring at this silver bar instead of the screen. The sound is just terrible, it's either very low or very loud. The volume does not stay at the set level Picture quality is terrible, images are ghosted all over the screen and there is a real lack of image quality. I was really expecting a lot better from a 4K TV, this unit performs and acts as low quality as expected. You can see the lag and distortion when watching movies or sporting events. I missed the return window to return it and am now stuck with this unit. From now on, I will be sticking with better brands.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello EveryDayTech, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If are still experiencing lagging or ghosting, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Annoyingggggg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since I got the TV it will kick me out of apps randomly freeze and the screen will just turn black out of nowhere Amazon seems to never know what the issue is Toshiba just keeps telling me to factory reset it but that just made the problem worse. Do not recommend!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Amoore, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your applications are freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at1-888-407-0396 or email us at Support@Toshibatv-usa.com. We look forward to hearing from you! Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not that clear.., choose another brand
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Michelle, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are sorry to hear that you are unhappy with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television for a great price, but I see why. The tv cuts off on its own or either freezes for no reason. I had it two days before it began doing this. I contacted Best Buy which was very helpful in replacing the tv. They brought out a new tv immediately. However, the second tv did the exact same thing. I had to bring the tv back to the store myself. I purchased a LG as a replacement. Do not buy this tv and read the reviews prior to purchasing. This tv is faulty.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are sorry to hear that your unit was freezing and cutting off, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Worst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got To start by saying this is the worst quality control I’ve ever seen by a tv company. First one I got had a terrible burning smell. I suspect it was the glue they use for the screens or the logic board was defective. Second one I got had the stickers they used to protect the screens practically embedded into the screen kinda ruined the screen at this point I was done with this brand. Wich hisense aquired to cover up there bad reputation for lousy TVs. So these are made by hisense and assembled in Mexico. You’ve been warned. Good luck getting a good one
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello John, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We’re sorry to hear that your unit had a burning smell, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Toshiba TV, we are here to help! Thanks again, Toshiba Support Team.