Customer Ratings & Reviews
- Model:
- 50C350KU
- SKU:
- 6458644
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.
This summary was generated by AI based on customer reviews.
A Waste of Money!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. This clunker only lasted about 2 years. First, the sound was sketchy, it randomly went out & I’d turn it off & back on. Most of the time that worked. Then the picture went completely out near the 2year mark. So disappointing, what a waste of money!!!!!!
No, I would not recommend this to a friend- Cons mentioned:Reliability
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv went off after a couples months and didn’t worked again
No, I would not recommend this to a friend It’s OK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good Becuase it got it on a sale the cord of it is very short and Disney plus does not work please help I already turn it off and on and re download it and shut it off and on please
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DiegoR, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that the Disney plus app is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
No picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn’t work at all. Went through all the trouble of hauling it from the store and setting it up just to plug it in and the picture never would come in. Heard a beeping sound and the red light on the tv came on but other than that, nothing. No wonder there was such a discount. Back to looking for a tv. Very frustrating because I was trying to replace my old tv that had completely went out. I will say, Best Buy did accept the return with no hassle though.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Lynn, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage. less than 2 years and the remote doesn't communicate with the tv other than power on/off.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi 80sgeek, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that the remote is not working as it should. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Sound Issues with Sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant issues with TCL Soundbar sync that I could not resolve even with changing cables, updating TV, etc. Would not buy again.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi DavidS,
Thanks for taking the time and effort to leave a review with our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. We apologize that our product did not satisfy your expectations. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
Yikes, we didn’t realize this isn’t a television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those who don’t realize it, this is not a “television “ for watching network or cable television, it is made for/by Amazon and works with Alexa. It is not for watching “regular” television. Also, we don’t find the “chumminess” charming. It is amazing to turn on a television and first have to answer who is watching and sign in, so they keep track of your shows for you, which has nothing to do with any parental controls. Yikes.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the built-in Fire TV software. If you prefer watching network or cable television, you are able to set the TV to power on to the last used input instead of the Fire TV home screen. To do this, please go to Settings > Display & Sounds > Power On > Last Input. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Would not recommend this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because I did not need anything fancy. I have had it for less than 30 days and I have sound and no picture. I have tried all the fixes and am now on with Toshiba service. I would not recommend purchasing it. The picture and sound were fine for the 28 days it worked. A 1 is generous.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Bizi,
Thank you for taking the time to review our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 800-457-7777 for further assistance.
Toshiba Products
Nikki
https://www.toshiba.com
Delivery was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is primarily for the delivery of the TV. The delivery was delayed twice and the ETA was for a weekend I would not be at home. Instead of leaving this TV on my porch for three days, I tried twice to reschedule or cancel. But instead, of course they delivered it and left it on my porch for three days. This is the kind of service that drives everyone to Amazon.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi TimothyH, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you had a bad experience with the delivery. Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Worst quality control I’ve ever seen for a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off gotta say this brand is terrible the quality control is terrible. I had to return several of these toshiba branded TVs made by hisense . All the problems were from burning smells from the tv I suspect by the glue they use for the screens or a bad tv logic board to scratches on the screens and the tv stickers to protect inbeded in the screen. I heard hisense bought toshiba just to cover the bad reputation they developed from terrible TVs. Buy at your own risk.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy this tv brand again. After 1 year of having it the screen was black and only sound. Called Best Buy customer service and the representative told me I just need to buy a new tv. They can’t help me. And she also said I only paid $$$ so go get a new one. So rude.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Toshiba m350
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi. We sent it back the next morning Driver delivered to porch dropped it its side and took off. No bell screen door was open nothing Opened box brightness was very poor colors blended into each other especially darker pictures. Could not get the blue from picture. Blotchy screen
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV screen is blotchy, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Black line in screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a nice tv but mine had a big black line down the middle of it so I returned it for an LG.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DavidN, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV has a line on the screen, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Stopped working :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this May 2023, stopped working January 2025. :(
No, I would not recommend this to a friendUnusually disappointed!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually we're pleased with Toshiba TVs . . . however within a month of use the TV started to skip every 30 - 60 seconds in terms of cutting in and out of it's volume . . . like a hiccup . . . and then just stopped working completely. Will be contacting customer service so will keep you posted!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv remotes did not work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv remote would not function ( Firestick tv) so called the manufacturer ( which is Hennese) & they sent another. This did not work also & with this tv you can not set it up without a working remote! I found a remote that I had to another brand tv & it worked! So after 2 weeks of buying this tv, I finally got to use it! If I hadn’t mounted it on the wall, I would of returned it to Best Buy!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Chuck, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that the replacement remote control is not working! We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out once again to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through HELL getting this tv. I don’t recommend ordering a tv unless you’re doing store pickup AND have spoke to an associate that CAN VERIFY that the Tv is AT STORE and actually IN STOCK!! The app says it’s in stock and it’s not truly in stock OR in store!!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Alexa. Thank you for taking the time to leave a review on Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. We are sorry to know that you were having a hard time getting the TV. In any case that you have inquiry regarding the TV, kindly contact us.
Mary II Toshiba Customer Support
Ok quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fuzzy quality. Flimsy plastic all around and the mic on remote is not good.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Rosey, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Poor guality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sharp and too bright, my second tosheba and the first one went out after three years.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are not satisfied with the TV quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Lower Image Quality TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I'm used to Sony TV's, and the image quality for this Toshiba TV didn't match up.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Sean, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.