Customer Ratings & Reviews
- Model:
- 50C350KU
- SKU:
- 6458644
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.
This summary was generated by AI based on customer reviews.
Worth 1/2 the value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$150 sound bar for a $70 cheap sounding sound bar. Don’t buy. Tried to return to Slidell store and both rude managers said I needed to wait for the Geek guy for about an hour to return. This is my last purchase from BB after spending Almost $4000 in the last year. The fine print takes a 15% restocking fee.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Junk,
Thanks for taking the time and effort to leave a review ourToshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
bad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with no warning this tv just lost power and now the picture screen is dead you got sound but no picture now...very unhappy its barley a year and a half old...
No, I would not recommend this to a friendMisleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s ok but very misleading saying it’s 4k but doesn’t have full 4k capabilities
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Deegen, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. This is a 4K television, with 3840×2160p resolution. To get the best picture quality, please make sure the source of the image is set to 4K. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Terrible if you have cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate this TV. It has all the fire tv stuff and you have to work like crazy just to get it to be a regular tv using a cable tv input. Seriously, if you are a person like me that still uses cable, do not buy this tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ChristopherJ, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues accessing your cable input. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hi ChristopherJ,
We are very sorry for your experience with this television. It is one of our objectives to hear our customer feedback about our products. Your feedback is helpful so we can continue to improve the quality of this television. Please contact us at 1-877-467-4289 if you need further assistance.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Bad CS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is good but bestbuy price match practice sucks. Instead of adjusting the price of the item before I bought it they had me pay full price then wait for a refund to get the price match cost of the item.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Geno, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with your purchasing experience. We do appreciate the feedback as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv blacked out one morning when I turned it on.There is sill sound coming out but the screen is black and it is not cracked.
No, I would not recommend this to a friendDo not purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! This tv already stopped working in less than 18 months. Toshiba is no longer the quality brand it used to be. Beware!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Shella
Bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the TV in the whole screen was separated from the back we had to take it back obviously you can see inside and see the whole LED board straight out of the box one of the worst buys I've ever had
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Hisense Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that the unit is complicated to operate. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Buyer Beware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure Garbage. Came with a cracked inner screen and was not an actual Toshiba product. The set is a rebranded hisense product.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi GDoctr, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
It sucks, grainy picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, grainy picture, this is 4k its less than 1080p my firestick is clearer than this. I'm so disappointed.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello windsurfer, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Terrible Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has terrible time connecting to wifi with internet connectivity. My other 4 tvs have no issues. This is the worst tv i have ever purchased. Toshiba... i should have known betterm
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KennyK, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are experiencing difficulty connecting the TV to Wi-Fi. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Best Buy Customer Lost
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon account requirement not disclosed before purchase. Incompatibility with Spectrum which is the largest cable provider in this area.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Dristo,
Thank you for taking the time to review our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter:
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Worst tv stay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away worst tv ever, got it since Black Friday for my bedroom only used it once or twice and the screen turn black.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Tifa, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Garage TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1/5 poor quality and poor customer service from Toshiba . TV has been used a dozen times and abruptly stopped working .
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not good tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good colors bad experience and Best Buy cancel my order 3 weeks b4 and I waiting to return my money to my account
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi MuhammadI, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry you had a bad experience with your purchase. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv awful!!! The resolution horrible and the UI IS COMPLICATED!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Ybbeats, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are unhappy with the user interface. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don’t waste your money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv blew the backlight in less than 18 months, and Toshiba won’t help. It’s garbage!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Shella
TV broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Xmas gift for my daughter. When she took it out of the box and plugged it in it did not work. now she has to take it back
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was broken when you received it. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
broken TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the TV broken, i had to loose my time to bring it to the store
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi HantzB, thank you for purchasing the Hisense 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Black picture, no sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had TV for two weeks and now it shows black screen for any streamed content
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello JamesC, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We’re so sorry to hear that your unit is displaying a black screen on streaming content. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.