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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1398 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,398 reviews
  • Rated 1 out of 5 stars

    Useless for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to figure out how to use it and was never told or explained hou it worked

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hello Allarewelcometohelpthemse,

      Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.toshibaproducts.com/support.

      Toshiba Support,
      Merjorie

  • Rated 1 out of 5 stars

    Poor tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unplug the tv because it wont turn off. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Techfriend, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money......... ..........................

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with your TV. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge me double please check the receipts it doesn't charge you double

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi KlementinaD, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. This might be a misplaced review. If you purchased a Toshiba product and need technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Not the best / bad quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is bad ; this is not any 4k tv and very misleading

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality. This is a 4K TV. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    HDMI ports failed out of box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI ports failed out of box. Not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello CrossComm, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We are sorry to hear that the HDMI ports are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    TOSHIBA 350

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor picture quality. Very fragile Tv. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Tito1020, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Best Buy TV Nerd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the San Carlos Best Buy to pick up this TV that I had already previously done research online to figure out which 4K LED TV had the best overall value (based on price, size, and picture quality) that could replace the Roku smart TV we previously purchased. Our old TV (before it died) was 55" and after I got this new one installed on our living room TV wall mount, I was really impressed by the sharpness, contrast of the picture we got with this device and appreciated that the initial software setup was simple, and only required 5-8 minutes of time to complete. Even though I sacrificed having a larger sized tv for close to the same price I paid on this Toshiba LED, it was worth to get a new one that had superior picture, sound and accessibility control versus the older (larger & cheaper price-wise) LED we had there before. Another added bonus was that this model was much lighter, compact compared to other LED/LCD TVs I've bought previously. Highly recommend this one to anyone who wants to upgrade their living room tv!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was terrible. Not sharp at all. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Lance, Thank you for your interest in the Toshiba 50C350KU. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We're so sorry that you were not pleased with this unit which resulted in you returning the TV. If you need to purchase another Toshiba product, please contact our customer support team at 1-888-407-0396. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Poor color quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality and color kept going in and out..

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, Thank you for your interest in the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that the color is going in and out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team. ToshibaProductExpert

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth it…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear, TV is very lightweight. Easy set up as well. Sound is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Secondary TV for Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt want to use my PS5 on my $3000 TV so I was looking for an inexpensive alternative with a modern design. This fits my criteria and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Good Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV for its price and quality. I compared it to Samsungs and there was little to no difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Happy purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a mother's day gift, my mom likes it a lot. Nice looking and easy using, good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice TV at an excellent price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality TV at a great price. I have one of the first 1080p Toshiba TVs and it still works great so I bought this one for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super clear picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear picture, hooked right up to the wifi and easy to control with my echo dot!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    happy pick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv great picture very reasonable price and with curbside pickup

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nix TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, brightness, and contrast, image sharpness, exceptional sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv quality

    Rated 5 out of 5 stars

    Great experience overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great quality and easy setup. Shipping was fast and well packed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv/needs a stay on feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I just wish there was a feature to keep the tv turned on and that it wouldn’t automatically turn off when I’m not playing something.

    I would recommend this to a friend