Customer Ratings & Reviews
- Model:
- 50C350KU
- SKU:
- 6458644
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, describing it as excellent, clear, and standing out. They also appreciate its easy setup and affordable price. However, some users have encountered issues with the remote control draining batteries quickly, screen problems, sound quality, and a few instances of the TV unexpectedly stopping working or going black.
This summary was generated by AI based on customer reviews.
TOSHIBA 50" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with a lot of technology. Great price
I would recommend this to a friendEhh not what I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this to be a good brand and 4k. I was expecting the picture to be better! I had to adjust several display settings to get it to look decent.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user153453, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this tv. Picture is low quality and resets where you can’t pick up where you left off watching a movie or show.
No, I would not recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, I wish I didn’t buy it from Best Buy though. They are never available to answer questions if I need help with the product, I have to search online.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. Welcome to the Toshiba family! We're so happy to hear that you are pleased with your unit. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Never Buying a Toshiba TV AGAIN!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Toshiba that I got in 2020, and it was a the 43LF621U21 series. It was a great tv at first when I used it but then since last year it's been driving me crazy. It only comes with 4gb of storage and it runs out of it so quickly and won't stop popping up with a storage message all the time. I don't recommend buying a Toshiba Fire TV unless if you want to have a tv with zero storage and with nothing to do about it!
No, I would not recommend this to a friend- Cons mentioned:Remote control
Beware of Open Box items!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box TV. IT came with the wrong remote.. Buyer beware..
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user353236, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you received the wrong remote. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
OK but not great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really satisfied with the picture quality overall. It's OK but doesn't have the color depth as a more expensive TV. Picture has a washed out look.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello 5566, thank you for purchasing the Toshiba 50C350KU and taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team
Remote problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote casing is loose and it is hard to use at night with no lights on the touchpad.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user773773, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your remote. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Better Options
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TVs LEDs burned out only after 2.5 years of use
No, I would not recommend this to a friendUnbelievably poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having purchased two Toshiba laptops in the past and ending up very happy with both I was enthusiastic to purchase one of their TV's. Come to find out the television is manufactured by Hisense with a Toshiba name plate. The TV was defective from the get go, It would not detect the cable box being plugged into the HDMI port so the only way to get the TV to recognize the port is to unplug the HDMI cable from the cable box and reinsert it. Sometimes it will recognize the input and sometimes it takes multiple attempts. My attempts to rectify the situation has been 4-5 hours on the phone being shuffled back and forth between Best Buy, Toshiba and Amazon's Fire TV tech staff. I still don't have an appointment made. Worst purchase I've ever made. I will never buy anything from Best Buy or Hisense again and found Fire TV to be invasive to a disturbing level of creepiness.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user546611, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that the TV is not detecting the HDMI cable. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Average may be better options out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok for the price which was on Black Friday but not at regular price.
No, I would not recommend this to a friendGood enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a tv for short periods of viewing. Plus help that it was on sale.
No, I would not recommend this to a friendMalfunctions regularly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly have so many issues with this tv. It constantly needs resetting and the remote receiver barely works. Whether I use the app or the manual remote it functions less than half the time.
No, I would not recommend this to a friendWhere oh where is the Toshiba repair person???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for about 3 weeks. Now there is no power and no one to repair it in out area. The DC metro area. So we are stuck with rater boring wall art,
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Mike, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Reliability
NOT WORTH THE MONEY OR HEADACHE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS TV! After purchase the TV went out, wont turn on and cant return.......
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello there,
Thank you for writing a review about our Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Awful Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful picture quality. I tried to fix the problem by adjusting picture settings (brightness, contrast, etc.) but could not fix. I need to go back to Best Buy and switch the TV unit, and hope the problem is with that unit. Otherwise, I'll have to get another brand because I can't watch TV like this. Have been with Toshiba for past 15+ years, and hate to switch.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for your interest in the Toshiba 50C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the picture quality of your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Remote eat batteries! Can’t turn tv on without it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv last September. Remote control eats batteries like candy. Batteries were lasting a week, now down to 2 days. Have been on hold to discuss with Toshiba 3 times for 30+ minutes with no answer. Unfortunately I have to work. Had a great Toshiba laptop for years, unfortunately don’t know if I can trust their products or service anymore.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 50C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your remote control is going through batteries very quickly! We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Issue already
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all technical issue Tv does turn off technician came to change but couldn’t fixed
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user739525, thank you for purchasing the Toshiba 65C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.