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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart FireTV Edition TV for its exceptional picture quality, easy setup process, and affordable price point. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the user-friendly interface and convenient access to streaming services through Fire TV. However, some customers have expressed concerns regarding the remote control's limited functionality and the TV's limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,663 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice, very bright.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful tv, watching movies or playing video games is always a blast. One down side that sometimes Alexa doesn’t work, but it can be my Internet connection as well. Definitely recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because I already had a Toshiba that I was going to replace because I wanted a bigger screen. I got a great deal on the 55 inch. Well worth the money and what a great picture! I recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I have this tv mounted on the wall in my bedroom and am more that satisfied with it's picture, sound, and performance. It has access to tons of content!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my first smart TV. I got it because it is the FireTV Edition. The man who came and set it up for me did a good job of explaining how to maneuver around the channels and settings. The picture is good.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Would have got 5 star if had volume buttons on it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems really great, especially for the cost. The only issue that I have and that really ticked me off is that there is no buttons but power/input. Meaning there’s nothing even like an enter. So if you lose a remote, and need to click enter to reconnect to WiFi to use the fireTV app remote to connect, or some instance, your kinda screwed when they easily could have added a few more buttons on TV. Like why not?? Volume buttons would be nice I mean sometimes “smart” technology isn’t always smarter (like iPhones getting rid of headphone ports too soon).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, we have the 55 inch. I hold a button and ask for whatever I want to watch and it goes as long as it can. Never had that before. The picture is great, so far I like this tv the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I didn’t realize what a fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize it was a fire TV. I found out when I installed it on the wall and started to set up process. I had no clue or did I feel dumb as a beautiful picture unbelievable clarity very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Toshiba FireTV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was purchased as a gift for someone. They did not have internet access for the t.v. They were happy to get the tv but it was not user friendly without the internet. Trying to get over the air tv, it was not easy to follow or find what channel you were watching. Several months down the road, the TV was connected to the internet and the use of it improved. The tv guide and internet functionality was real good. Because of the lack of user friendliness w/o internet, I did not give it a 4 which is my high score unless an item is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it some time for this review because the first one I got had a line right down the right side of the tv. It’s been doing pretty good for now. Colors are great, sound is great. I do recommend as a started tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is fine; not the greatest picture but OK especially if you are more than 4 feet from the screen. Sound is fine and loud. Don't need a sound bar unless you want it really loud.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    We love this TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this about 5 months ago. Love the built in Fire menu. Also like that you can now stream with the built in AppleTV app. We can now watch all of our purchased movies and TV shows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, picture is great and there are tons of apps. My one issue would be an app reset setting. Once an app goes haywire, it will continue to be haywire each time you open regardless if you turn the TV off or not.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE MY TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, it has everything I have ever wanted in a tv. Bright, colorful picture. Even after a year and a half of owning everything is still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this TV for about 6 months now and is working great. I don’t have a cable or satellite tv so all I use is the smart TV feature with all of the streaming apps you can think of.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pic nice colors only thing I don’t like which I had on the tv I exchanged this one for is the ability to rewind and fast fwd live tv and you can’t add more apps like bravo vh1 and other apps like that

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and so is sound and have not had any problems with the remote control. I love that it has Alexa so I can give her voice commands instead of reaching for my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    purchased as gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 80 year old father in law. He loves the picture quality with xfintiy. He does not use smart features so I can not comment on those, but he is real happy with picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch tv for the price. It’s not as beautiful as my Oled tv. Bought for my friend and if you are not a geek like me, not much different from my Oled tv. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gréât TV and it’s a real steal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great buy for the price. It rally gas everything you want. Truly, you almost don’t need the cable. Soooo many other options to watch TV and programs. Thé complementary Alexa makes it better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv for our family. We got one just like it a year ago. It is easy to use and you can do more with it than a regular tv. I would definitely tell friends to get one for themselves.

    I would recommend this to a friend