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Customer reviews

Rating 4.5 out of 5 stars with 1663 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart FireTV Edition TV for its exceptional picture quality, easy setup process, and affordable price point. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the user-friendly interface and convenient access to streaming services through Fire TV. However, some customers have expressed concerns regarding the remote control's limited functionality and the TV's limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,663 reviews
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the sleep mode was easier to set. Just set it for a certain time each night. Also just wish it went automatically to whatever it was on last when you turned it off. Don’t like having to select an input each time.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Toshiba 55" Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box item was missing Remote, Power Cord, Stand and Manual. Had to buy separately. When I purchased it, it wasn't mentioned anywhere. Overall it was a good purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one when my old TV died. Was happy to see FireTV built in so I could retire my old Fire TV Cube by the tv. I wish that it had live Alexa built in so you don't have to push the button to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not made very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting hardware for the base is totally a safety hazard. The screws will not screw into the bottom of the TV to properly secure the base. This TV is very heavy and feels totally unstable when you touch the top to see how secure it is. Picture is very good. Sling works but locks up and will not load unless you do a hard restart (unplugging the TV for 10 seconds) at least every 2 days. I previously had the 48" version and it worked perfectly. This is a brand new poorly designed model I believe...I would not buy another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Fire TV failed miserably

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was very nice... but the functions of the Fire TV app was horrible... When I plugged it in and connected to the wifi it completed a couple of updates w/o issue, only a few hrs into testing I ran into problems: Once I loaded a few apps I had been using on my fire stick and an older Insignia, the apps here would fail miserably. The NBC app would not even fully launch... other apps the show would popup an error every 15/20 minutes, I could restart but the error would return... tried uninstalling / reinstalling plus resetting to factory and starting over but still not working. I downloaded a network speed test to see if that could be a problem (which it shouldn't be) ... well the test worked and had about 100 m down and up which is plenty to stream... I called the 800# which ends up being Geek Squad and after the rep listened to me asked if I just want to return it... YES The Insiginia app had some quirky workings too so I figure I should just get another TV and an Amazon firestick if the new smart TV does not have the functions I want. BTW - Bestbuy rocks since they have been so helpful during this virus shutdown

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Stay away from Fire TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV due to the great deal, never had a smart TV previously. I would not recommend anyone getting a Fire TV. Works so much better just having a separate fire stick. TV always lagged, TV options and settings are limited as the remote is a fire remote. Picture flickers, cable picture lags until the tv resets itself. Remote randomly turns TV on when you don’t want it to. Too complicated to switch inputs. Inputs change automatically even when not wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because I bought a Toshiba 4 years ago and it worked really good. The picture was much clearer than this one. This one loses focus at times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter TV for cutting the cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, inexpensive option for cord cutting. Not the best picture, but great for seamless streaming between Netflix, Hulu, and YouTube. You can also connect your Ring devices to use the screen as a monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba....never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba used to be a recognized name for quality and reliability. Not so much now. I purchased this TV in Dec 2019, and just a little over three years it began to develop vertical lines of missing LEDs. Not too bas and TV was watchable. Then just recently I have flickering and horizontal lines that make this TV un-useable. DO NOT buy this TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my deployment and it works great. Only problem and it’s not the TV, is Prime Video only has a few shows that work outside the country. Can’t beat the $330 for a 55” 2160p 4K UHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great. Finally cut the cable cord and went to fiber with streaming service. No plans to go back. TV works great to provide content, simple layout, plenty of choices for apps. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for a great price. Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play everything works as it should. Remote is great. I like that the legs are closer to the center where as other TVs are more toward the edge, this allows you to put it on a smaller stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought Two of Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for one of my kids for college classes on line and it worked perfectly for him. I bought a 2nd one for his brother. Its a nice computer with good speed and options.

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Remote control

    Rated 1 out of 5 stars

    TV freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for just over a month now, and while it works fine most of the time, it will occasionally freeze, with no way of fixing it other than unplugging the television and plugging it back in. The remote will not work to turn it off, and neither will the button on the TV. The only way is to unplug it. This has happened about 10 times so far. Toshiba's call support is useless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless I just have not found that function; the picture is very bright. I’m use to the TV adjusting to the room light. Dimmer. Beside that Awesome TV for the price plus FIre TV app already installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Toshiba fire tv 55” LOVE IT! Great quality and although I am older it was easy to set up! Also thanks to Raymond who helped me with buying it and was very patience with me and very professional.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Tv fine remote stops working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control stopped working after 5 months.. Changed batteries and it will not pair up with the tv and it is not cheap to purchase a new one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV while it was on sale, I’ve never had a TV with FireTV built in- at 1st it was a little confusing to navigate around but if you’re used to the firestick- you will adapt quickly. Good TV for the value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Legs are more compact, i needed that for my stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, but it's so cheap and wrong that the instruction booklet does not come with the tv. I have to download and print it!!! Really! for that small cost to print a manual it's ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceeded my expectations and made me understand what I was missing by not having a smart TV. I love having all the apps and Alexa built in. it looks like art hanging on my wall.

    I would recommend this to a friend