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Customer reviews

Rating 4.5 out of 5 stars with 1663 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart FireTV Edition TV for its exceptional picture quality, easy setup process, and affordable price point. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the user-friendly interface and convenient access to streaming services through Fire TV. However, some customers have expressed concerns regarding the remote control's limited functionality and the TV's limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,663 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Nothing but glitches

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use a different fire stick with this TV because the internal fire TV system freezes constantly. The HDMI ports are so bad that I have to unplug the stick and put it back a few times until the audio works. Each time. The remote included with the tv quit after a month, so I tried use the remote that came with the fire stick but it won't work any controls except the power button. The remote that came with the TV is not compatible with sonos, but the one that came with the fire stick is. Overall, garbage. Buy a real TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Another bad experience with Toshiba...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a good experience with Toshiba products and this one was no exception. To be fair, the picture quality was there I'm sure mine was an isolated incident but the fact remains that it DID happen to me. The sound was fine unless I changed the volume. Anytime I changed the volume, for several seconds afterwards it sounded like the people on the screen were talking under water. After it cleared up it would be fine until the next time I changed the volume. At least Best Buy was easy to deal with on the return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Beware if Using with Sonos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control of this Fire TV will not control the volume of your Sonos device (in our case Playbase). This is super annoying, as instead of using the TV remote, you need to use the Sonos app on a device to adjust the volume. I didn't expect this to be a problem since the Firestick we have on another tv controls the Sonos playbar attached to it. Never would have purchased this if I had known. Would return if we still had the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Please reconsider!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about buying this tv please reconsider. Something strange happens with the picture. It starts to look a little staticky at times and is really annoying . It doesnt happen everytime i watch something but it happens enough. I have it in my room and my husband threw the box away before we realized the issue so I just never returned it. If you are just looking for a tv for a space that you dont use often and this tv happens to be on sale, that is about the only time I would recommend purchasing this and even then you might want to reconsider. I bought this on a decent sale so I guess I cant complain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great for the money. The dark blacks seem to be a little pixelated, and we have developed a greenish grey haze the size of a saucer in one area of the screen (calling manufacturer today).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out and I couldn't afford the one I wanted. Went for this model. It is ok. I mean it's a tv, it works... the color and quality isn't the greatest though. Wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry level tv. Easily wall mountable. TV had a couple scratches on the screen straight out of the box. I only received a $30 dollar credit since the tv was no longer available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sharp Image

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have some apps for download, like Globoplay which makes a lot harder to watch some programs. Also the fact that it is mandatory to hold an Amazon account is very annoying,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    DON'T BUY!!!! NOT WORTH THE MONEY SAVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible TV. After just 2 years of use, the TV kept shutting off randomly every 10 to 25mins. It's not a power issue or a sleeper timer. The remote also doesn't work after a year. I can see that it's connected from the TV settings and I replaced the battery. Anyways, I have to use the fireTV app on the phone to control it now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it freezes up though and you have to reset it other than that it works good sometimes you just have to turn it off and turn it back on or restart the system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and image but have a lot of Internet connection problems, response time slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, but has a lot of input delay - bad for playing games that need fast responses (most games)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture, but not for action movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a "smart tv" but if you watch action movies, keep looking. We tried watching several DVD's (Saving Private Ryan, Band of Brothers, etc.) and it was super jumpy like a video game. I tried Geek Squad support and they told me to return it. We also tried watching Iron Man on Disney + as well as action movies on Dish and they were all so bad it made me motion sick. Sadly, we will be exchanging it for a different tv.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works good for a entry level tv. Remote has iffy connectivity and sometimes randomly turns off. Other than that has decent graphics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics quality in gaming sucks I've tried calibration videos to fix it and still trash. But watching moives,videos,shows is good on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trouble with shows in low light. Blacks not clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture sometimes very yellow. Does not handle dark seens well at all. Fire stick app works great. Should have got the Samsung though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair TV and can do better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have kept it but the product is not just the right for me and had to return to Bestbuy. Can I advise to buy again,,, not sure

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv for the price listed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a lot of good features I just wish it was compatible to use the spectrum app that was the one reason why I bought it for :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid TV... VERY Slow response time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Smart TV, the navigation on screen is VERY VERY Slow... Not overly impressed. but overall great TV for watching on...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent picture and good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A fan of the Fire TV platform. And the remote control is cheap as can be. Great price and the Amazon perks were nice add.

    I would recommend this to a friend