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Customer reviews

Rating 4.5 out of 5 stars with 1663 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart FireTV Edition TV for its exceptional picture quality, easy setup process, and affordable price point. Many customers rave about the stunning visuals and vibrant colors displayed on the TV, while others appreciate the user-friendly interface and convenient access to streaming services through Fire TV. However, some customers have expressed concerns regarding the remote control's limited functionality and the TV's limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,663 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for 3 weeks now and I am thinking about returning it. It has some odd glitches that I just cannot get past. The volume buttons on the remote will not work if you us an optical cable so you have to use 2 remotes. They do work with an HDMI cable however, my sound bar does not play well with HDMI. The quick access menu does not work at all, it did for the first 2 weeks but just suddenly quit working. I called tech support and they said this is a known issue. This may not bother many people but for me this is kind of a deal breaker as I use this TV in my bedroom and I want quick access to the sleep timer. Right now I have to quit watching my show and go into the main menu to set the timer. It just isn't convenient! Other than that it is a nice set the picture is pretty good and I love the fire stick being built in. I did buy 2 of these TV's I will keep the other one for my spare bedroom since I do not use a sound bar or sleep timer in there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Toshiba Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best TV. The picture quality is great and we love the availability of all our apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, does the job good for the price and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for non-YouTubeTV subscribers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great with SlingTV, Hulu, Netflix, etc. Because of Google and Amazon agreements, you have to go to great lengths to get YouTubeTV streaming service which is a Google product. It can be done - there are sites that show you how to change the settings to install Downloader in order to be able to install YouTubeTV. So not sure if I am getting the best picture quality going through this route, but the crispness of the broadcast is not as clear as it was with other full cable-like streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY TELEVSION!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba television was great until just recently it stopped working. I am unsure what caused the television to stop working, but the great news is that it is still under warranty; thus, I still have the ability to replace with another equally great television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, set up was a breeze and excellent picture and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice but lacks functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall television has a great picture and size. the only issue I have is it does not have Bluetooth. If you are an Apple user, do not buy the TV. you will not have access to any functionality like screen sharing or airplay. you will need Apple TV to add this functionality. It is integrated with Amazon prime and unfortunately, it does not have all the applications that are available via android or apple. Robust but without Bluetooth it is rendered a nice movie watching screen. Please note that my rating is based on functionality, not on the quality of the images or screen. almost every TV has Bluetooth capability today!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV, fast response and convenient remote control options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these last year. I was watching one a few weeks ago and the picture went out. Luckily it was under the year warranty and best buy had to replace it. The geek squad was awesome, and very professional. Overall im happy, but if it was out of warranty I wouldn't have been.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity, Remote control

    Rated 1 out of 5 stars

    Purchased last year; unusable this year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this TV last year, we were so pleased we bought second set (43") for another room. However last week it was unable to connect to Internet channels (the other TV was fine), then after an attempt at a factory re-set, it locked up at "CHOOSE YOUR LANGUAGE". Remote only turns set on/off, but nothing else. Best Buy technician believes it's a circuit board failure, and not worth sending to Toshiba for repair. Toshiba has not responded to an e-mail. Big disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV volume. The volume could be a little louder.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alright TV, but honestly you’re better off buying another 55” TV and a fire stick. The software constantly freezes and makes apps unusable until you do a hard reset of the TV. I do those about 1-3 a week on a good week, a lot more on a bad week. Sometimes the sound cuts completely out until I do a hard reset. Spend a little more on a better TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Below mediocre at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this TV for the past 3 years now. It gets slower by the day. Picture quality is ok. Sound is not impressing at all. And the worst of all is the issue of low storage even when you have freed up space.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    TERRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was pretty decent until it just died. DO NOT buy this tv. Turned off the tv one night before bed, as I always do, and woke up the next morning to a dead tv. Would not power on. No light, no sound, nothing. Tired different outlet and cord and nothing. To pay $300+ for an item just to stop working out of the blue is unbelievable and unacceptable. I have a cheap insignia HDTV from like 2012 and that still works today, so its ridiculous that I have not even had this tv for a full year before it just stops working. Shame

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not lasting Electronic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV for 4 years and now wont turn back on. Out the 4 years every 3-4 months we would have to unplug and plug it back to make the vliume reset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV highly recommend it, no problems after 3 years of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3yrs, main controller failed. Worked fine until then

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good interface but bad for sports

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid TV, really enjoyed the FireTV interface. However, it absolutely could not handle live sports. I had it directly plugged into 1000MBPs fiber internet, and I toggled every advanced picture setting to make sure it wasn't smoothing gone wrong or something, but all live sports were very jumping. Taking back to exchange for a Samsung. Maybe I just had a dud, but as an avid basketball and football fan, I'd much rather watch on our 10 year old Toshiba than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Read before you buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these tvs and one is already out in a little bit over a year. This tv will start having dark screen issues until the image/picture is gone for good. I have read more reviews of consumers who bought this tv and due to the coronavirus they have to be confined at home. Perfect time for a tv to say good bye, right? Picture quality and image depth are better than Insignia's.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LASTE 3 YEARS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LASTED JUST 3 YEARS. TURNS ON BUT NO SCREEN ONLY SOUND.

    No, I would not recommend this to a friend